#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)792-2402
Tool & Truck Rental(630)792-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17w734 22nd St
Oakbrook Terrace, IL 60181
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Customer Store Reviews

  • 4.7 out of 628 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (628)
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Showing 1-30 of 628 reviews
Lazy staff.
Lazy staff.
by
  • Verified Purchase
1 found this review helpful
Employees are amazingly helpful and genuinely care about your project! This store is only about ...
Employees are amazingly helpful and genuinely care about your project! This store is only about 4 miles from our house as is the Darien store, but we love the Oakbrook Terrace store and have had the best luck with the employees and merchandise! Love HD!
by
  • Verified Purchase
  • Recommended
This location is always clean, the staff is always friendly, helpful and knowledgeable.
This location is always clean, the staff is always friendly, helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
No cashiers. Won't shop here again.
No cashiers. Won't shop here again.
by
  • Verified Purchase
2 found this review helpful
We purchased a new Toro snow blower. When we got it home, it was missing the setup manual, oil...
We purchased a new Toro snow blower. When we got it home, it was missing the setup manual, oil and screws/washers to install the snow chute. We called the store immediately and were told to come in and go to the service desk and they would make everything right. Went to the service desk and they knew nothing about it. They called a man from the snow blower area. He yelled that he said that we had to return the snow blower! I said that wasn't what we were told and it wasn't going to happen because it weighed 98 lbs! He reluctantly opened another Toro carton and gave me the missing items. We should not have been treated like this after buying a $600 snow blower!
by
  • Verified Purchase
1 found this review helpful
Awesome, friendly and extremely helpful staff!! Thanks to manager Deborah for above and beyond cu...
Awesome, friendly and extremely helpful staff!! Thanks to manager Deborah for above and beyond customer service
by
  • Verified Purchase
  • Recommended
was very impressed how store personal worked well with each other and was focused on the customer...
was very impressed how store personal worked well with each other and was focused on the customers and their needs
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable staff. Store is neat and clean. I was shopping for appliances, and wa...
Friendly and knowledgeable staff. Store is neat and clean. I was shopping for appliances, and was able to find everything I was looking for. Ric was a tremendous help, and I will go back there when I am ready to get a new dishwasher. The is easy to get in and out of quickly.
by
  • Verified Purchase
  • Recommended
If you go to this Home Depot ask for Mr Bob he knows where everything is and was a real help with...
If you go to this Home Depot ask for Mr Bob he knows where everything is and was a real help with ideas for my project.
by
  • Verified Purchase
  • Recommended
had a good experience. Bob helped me find what I needed.
had a good experience. Bob helped me find what I needed.
by
  • Verified Purchase
  • Recommended
The store is always orderly and the employees are very professional. Mr. Bob is the person who I ...
The store is always orderly and the employees are very professional. Mr. Bob is the person who I like to ask for because he knows the store and products inside and out.
by
  • Verified Purchase
  • Recommended
This store was excellent! Clean! friendly staff, very very helpful!. I'd go back in a heartbeat....
This store was excellent! Clean! friendly staff, very very helpful!. I'd go back in a heartbeat...Mr. Bob and Tarj are excellent employees!
by
  • Verified Purchase
  • Recommended
Well stocked store with helpful associates.
Well stocked store with helpful associates.
by
  • Verified Purchase
  • Recommended
Staff was extremely helpful & knowledgeable about the item I was purchasing. Always a great & fr...
Staff was extremely helpful & knowledgeable about the item I was purchasing. Always a great & friendly place every time I go.
by
  • Verified Purchase
  • Recommended
If you need something cut on the rip saw, ask for Daniel. Kid did an outstanding job!
If you need something cut on the rip saw, ask for Daniel. Kid did an outstanding job!
by
  • Verified Purchase
  • Recommended
Very Nice.
Very Nice.
by
  • Verified Purchase
  • Recommended
Out of all the Home Depot stores in the area. This one has the BEST outstanding customer service....
Out of all the Home Depot stores in the area. This one has the BEST outstanding customer service. Staff is always friendly and ready to assist!
by
  • Verified Purchase
  • Recommended
I was trying to choose snowblower. The lady employee assigned there this morning, she was very v...
I was trying to choose snowblower. The lady employee assigned there this morning, she was very very kind, knowledgeable: she helped me to choose what I liked. Also the Casher Donna helped me to open new Home-depot credit card. She was also very kind.
by
  • Verified Purchase
  • Recommended
Very nice place and with the best quality.
Very nice place and with the best quality.
by
  • Verified Purchase
  • Recommended
the best ppl ever, friendly and helpful
the best ppl ever, friendly and helpful
by
  • Verified Purchase
  • Recommended
Plenty of available, knowledgeable staff. Rented a Rooter and was assisted in putting it inside t...
Plenty of available, knowledgeable staff. Rented a Rooter and was assisted in putting it inside truck otherwise, would not have been able to lift it myself. When I mentioned assistance to cashier, she immediately called over radio and within a minute, an associate assisted me.
by
  • Verified Purchase
  • Recommended
The employees at this store are always helpful and knowledgeable. We also love the quality of the...
The employees at this store are always helpful and knowledgeable. We also love the quality of the products sold there. Prices are also reasonable too!
by
  • Verified Purchase
  • Recommended
I like how organized and clean this store is. I like seeing people around that ask if I needed a...
I like how organized and clean this store is. I like seeing people around that ask if I needed any help finding items, especially when it's in the evenings. Their ladies bathrooms were modern looking and also clean and well stocked. I do like that you have a well organized "clearance" shelf as I always like looking for deals. The cashier lady was also nice and helpful. Keep up the great work I'll be back!
by
  • Verified Purchase
  • Recommended
Excellent store
Excellent store
by
  • Verified Purchase
  • Recommended
I was hoping to purchase some items for my new condo and I ran into Mr. Bob. He explained how con...
I was hoping to purchase some items for my new condo and I ran into Mr. Bob. He explained how contractors can come to my home and provide a free estimate on remodeling/refacing my kitchen cabinets. It went great! They came out and gave me an estimate the next day and now I’m confident I can move forward knowing what it will take to get the job done.
by
  • Verified Purchase
  • Recommended
I love this store. Everybody is helpfull and you are treated properly from store entrance to exit...
I love this store. Everybody is helpfull and you are treated properly from store entrance to exit. You just take your problem to them and will solve and will show you proper material which you will need. I always go there for home improvement needed. They know exactly what is going in market and suggest correct material and way.
by
  • Verified Purchase
  • Recommended
Outstanding service! Laura, Charlie, Pat, etc.... gave great customer service!
Outstanding service! Laura, Charlie, Pat, etc.... gave great customer service!
by
  • Verified Purchase
  • Recommended
Store are clean, washroom as well, Employee are very courteous, All what I want was in the store....
Store are clean, washroom as well, Employee are very courteous, All what I want was in the store. Even a very small piece of thing I want to Purchase. Avery friendly store. Thank You, Home Depot parking lot are good & accessible to a handicap person like me. Product are excellent One of a kind. I found every thing are here
by
  • Verified Purchase
  • Recommended
I like this store because there is someone in every department that is knowledgeable and eager to...
I like this store because there is someone in every department that is knowledgeable and eager to help. The store is always clean and the employees are always cheerful and pleasant.
by
  • Verified Purchase
  • Recommended
Great customer service, from start to finish, at the Home Depot #1982 Oakbrook Terrace location!
Great customer service, from start to finish, at the Home Depot #1982 Oakbrook Terrace location!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 628 reviews

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