#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(214)944-2402
Tool & Truck Rental(214)944-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2610 Fort Worth Ave
Dallas, TX 75211
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Customer Store Reviews

  • 4.4 out of 372 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (372)
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Showing 1-30 of 372 reviews
Great Store, friendly staff, clean and fast service. Found what I was looking for and staff was h...
Great Store, friendly staff, clean and fast service. Found what I was looking for and staff was helpful. I will shop there again.
by
  • Verified Purchase
  • Recommended
I always enjoy shopping at this store.
I always enjoy shopping at this store.
by
  • Verified Purchase
  • Recommended
Great customer service. The store always clean.
Great customer service. The store always clean.
by
  • Verified Purchase
  • Recommended
Bad service bad service waited two hours for that can get the wood down
Bad service bad service waited two hours for that can get the wood down
by
  • Verified Purchase
I like this location clean and nice employees. They make things right.
I like this location clean and nice employees. They make things right.
by
  • Verified Purchase
  • Recommended
Hospitality and customer service is amazing at this property . Very clean, organized and well mai...
Hospitality and customer service is amazing at this property . Very clean, organized and well maintain store.
by
  • Verified Purchase
  • Recommended
Store always helping out
Store always helping out
by
  • Verified Purchase
  • Recommended
Great store with many employees willing to help anytime.
Great store with many employees willing to help anytime.
by
  • Verified Purchase
  • Recommended
None of the clerks at the return desk were interested in our comments just go get another one. I...
None of the clerks at the return desk were interested in our comments just go get another one. If no one collects comments and observations corrections are not made. Not everyone has a computer or internet service.
by
  • Verified Purchase
Delilah Cashier was Friendly and polite.
Delilah Cashier was Friendly and polite.
by
  • Verified Purchase
  • Recommended
For some reason it seems this store never has quite enough of anything in stock. I live a few blo...
For some reason it seems this store never has quite enough of anything in stock. I live a few blocks from here and often have to go to the Lemmon store to get what I need. Employees are friendly and hardworking but there is hardly ever enough soap in the bathrooms and items are always low in stock.
by
  • Verified Purchase
  • Recommended
The store is clean. The employees are knowledgeable about the merchandise and are very helpful. ...
The store is clean. The employees are knowledgeable about the merchandise and are very helpful. The store is well-stocked. This is no stress when shopping at this location.
by
  • Verified Purchase
  • Recommended
Great store and employees and always have items in stock
Great store and employees and always have items in stock
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Superb service! I love coming here to shop for new toys. The employees are awesome and I’ve never...
Superb service! I love coming here to shop for new toys. The employees are awesome and I’ve never had a complain about any homedepot for that matter.
by
  • Verified Purchase
  • Recommended
Everyone was very friendly and the store was super neat
Everyone was very friendly and the store was super neat
by
  • Verified Purchase
  • Recommended
Trash service.... waited more than 15 minutes to get a key made... and guess who made it for me??...
Trash service.... waited more than 15 minutes to get a key made... and guess who made it for me??? ME! I asked every home depot employee if they knew to to make keys and they are like nope... I'm like just give the freaking passcode and will make my own freaking key...
by
  • Verified Purchase
Store was clean, easy to maneuver and the prices are good.
Store was clean, easy to maneuver and the prices are good.
by
  • Verified Purchase
  • Recommended
Avoid this store, no one who works there gives a care to help if you can't locate something.
Avoid this store, no one who works there gives a care to help if you can't locate something.
by
  • Verified Purchase
Best store ever in comparison to other Home Depot's
Best store ever in comparison to other Home Depot's
by
  • Verified Purchase
  • Recommended
Very good service
Very good service
by
  • Verified Purchase
  • Recommended
If you want a color match go to Emily! She is great!!!!’
If you want a color match go to Emily! She is great!!!!’
by
  • Verified Purchase
  • Recommended
They go above and beyond the call of duty!
They go above and beyond the call of duty!
by
  • Verified Purchase
  • Recommended
They were out of the cleaning coupon books. You know, the giant display that’s there as soon as y...
They were out of the cleaning coupon books. You know, the giant display that’s there as soon as you walk in... an employee contacted the manager about it and they didn’t care. They did not offer me any sort of alternative. I had to take a loss on time and gas to come up here specifically to shop cleaning. If the coupon books are “first come, first serve”, then THD should advertise as such. No where on the giant display in the store does it say “while supplies last”.
by
  • Verified Purchase
Awesome customer service!!
Awesome customer service!!
by
  • Verified Purchase
  • Recommended
AL incredible! Calvin...awesome! Terrific crew here at this location. Beyond impressed. I was In...
AL incredible! Calvin...awesome! Terrific crew here at this location. Beyond impressed. I was In the store for a creative project, a makeshift project, which required MASSIVE creativity and expertise. ....these two gentlemen really cared about my experience... Al even took me around the entire store, while handling other customer needs, and back to me to continue helping me with my project of such magnitude. It was a blast, thank you! I will Be back!! Many many More projects.
by
  • Verified Purchase
  • Recommended
I think that the Ock Cliff Home Depot location in Dallas, Texas is customer service oriented, has...
I think that the Ock Cliff Home Depot location in Dallas, Texas is customer service oriented, has friendly associates, they are genuinly willing to assist when needed, and the store is always clean and fully stocked! Kudos
by
  • Verified Purchase
  • Recommended
Helpful employees in an area that desperately needs a store like this.
Helpful employees in an area that desperately needs a store like this.
by
  • Verified Purchase
  • Recommended
Where am I supposed to put my purse while I'm scanning and looking away and people are bumping u...
Where am I supposed to put my purse while I'm scanning and looking away and people are bumping up against me as they leave the store? Why isn't there a counter for me to put items while I'm scanning them? Why isn't there a way to put items in bags that without it falling off the little metal hangers? There is no order, where do people stand to wait, people are all over the place. 75% of the kiosks say "Lane Closed." We're being charged the same, with less service. If you're trying to keep people from shopping in the store, you're doing a good job. I will NEVER go into one of your stores again. If I buy anything, it will be online, and you will have to shut your doors. Very, very unsatisfied customer!
by
  • Verified Purchase
This is a pretty friendly store that is well stocked. The plant selection is usually pretty limit...
This is a pretty friendly store that is well stocked. The plant selection is usually pretty limited, though. Had a question about paint and they were able to answer it. Store was clean but a very big box outdoors was blocking my way as I tried to shop outdoors.
by
  • Verified Purchase
  • Recommended
Did not get what I needed. Items were in the wrong bins, nothing behind or overhead. Groups of e...
Did not get what I needed. Items were in the wrong bins, nothing behind or overhead. Groups of employees huddled together offering no help. Isles were blocked with clutter and service laters The young lady at the checkout was quite friendly. Smiling and helping me quickly. Her manager was shouting orders to her in a rude fashion but she kept smiling and talking nice to me. This store needs help and new management soon... I will not be back.
by
  • Verified Purchase
Showing 1-30 of 372 reviews

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