#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(214)944-2402
Tool & Truck Rental(214)944-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2610 Fort Worth Ave
Dallas, TX 75211
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Customer Store Reviews

  • 4.4 out of 372 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (372)
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Showing 1-30 of 372 reviews
Great Service
I enjoy shopping at Home Depot. Courteous staff and great bargains.
by
    • Recommended
    Safety and cleaning issues
    Store employees are helpful and courteous. Store has several safety issues . Aisles are blocked stock is in aisles. Water on floor with plants on pallets inside store.
    by
      • Recommended
      Great customer service!
      Lilliana helped me apply for my Home Depot credit card and get everything paid off for a home project I have been wanting to start.
      by
        • Recommended
        Great customer service
        I went in to buy a Christmas tree and the attendant and manager were very helpful. The store was stocked up more than other stores I drove around to in Dallas this Black Friday.
        by
          • Recommended
          Very poor customer service
          The only person who helped us was a lady in customer service named Gema, the guys on the sales floor didn't want to help you find anything.
          by
            Some expensive plants, Japanese maples to mention one type, are not cared for, left out in full t...
            Some expensive plants, Japanese maples to mention one type, are not cared for, left out in full texas sun. I reported it now 3 times and they are beyond saving when they could be thriving after I reported it the first time. No one wants to take responsibility!
            by
            • Verified Purchase
            The young kids that work there are so inconsiderate to handicapped people they park their hooptie...
            The young kids that work there are so inconsiderate to handicapped people they park their hoopties in the handicap parking spots I’m not talking one or two it was the entire front spots like it was some kind of car show every time I go there same thing , on this particular visit I witnessed 3 handicapped customers having to park further away in regular spots instead of the ones reserved for their use , cause of this inconsiderate persons without a handicap permit . We should all be more considerate of handicapped persons that really need this parking spots. I think next time I witness something like this I’m going to call the authorities especially when it’s their own employees .
            by
            • Verified Purchase
            • Recommended
            Staff is very friendly and helpful. I didn't have my receipt for a return and Rose went above an...
            Staff is very friendly and helpful. I didn't have my receipt for a return and Rose went above and beyond!
            by
            • Verified Purchase
            • Recommended
            Great customer service with 3 different employees...This was not always the case for a long time ...
            Great customer service with 3 different employees...This was not always the case for a long time at this location. Kudos!!
            by
            • Verified Purchase
            • Recommended
            This store is far beyond better than any home Depot in Texas I'm a contractor and I travel all ar...
            This store is far beyond better than any home Depot in Texas I'm a contractor and I travel all around Texas and believe me when I say if you live in DFW it's worth the trip to go to the store they're always in stock and they always know where to find something not to mention everybody there acts like they actually want to be there and like their job and they're all very eager to help I myself pass up one store that's right by my house just to go to this store. The store is at 2610 fort Worth avenue Dallas Texas 75116 save it in your maps trust me you will eventually if you shop at home Depot frequently
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            The employees are on task. They greet me when coming in as well as when I leave the store. This y...
            The employees are on task. They greet me when coming in as well as when I leave the store. This young girl asked me if I needed any help and I said no and she said okay well let me know if you do. She made me feel comfortable. The employees are doing the best to attend all their customers even if it gets pack which they do very effectively.
            by
            • Verified Purchase
            • Recommended
            there was a minor inconvenience when i was in self checkout this lovely lady janeth she helped me...
            there was a minor inconvenience when i was in self checkout this lovely lady janeth she helped me in what i was stuck with. will be going back to this store location from now on .
            by
            • Verified Purchase
            • Recommended
            Everyone was really helpful. The managers are a little slow to get around but it's a huge store w...
            Everyone was really helpful. The managers are a little slow to get around but it's a huge store with someone calling for one every five minutes, so I get it. That didn't take away from the great experiences I had there. No one made me feel uncomfortable or a ditz for not knowing anything. They were all friendly and very helpful and patient.
            by
            • Verified Purchase
            • Recommended
            This store gets 1 star only because you have too to submit comment but Horrible experience!! I go...
            This store gets 1 star only because you have too to submit comment but Horrible experience!! I got all the way opened the table saw that I just purchased at full price and there are parts missing! How ?
            by
            • Verified Purchase
            I found what I was looking for
            I found what I was looking for
            by
            • Verified Purchase
            • Recommended
            Mia the cashier on garden was very kind and knew her stuff, top notch service
            Mia the cashier on garden was very kind and knew her stuff, top notch service
            by
            • Verified Purchase
            • Recommended
            Very easy to find items I needed. Received assistant right away when I asked. I was in the gard...
            Very easy to find items I needed. Received assistant right away when I asked. I was in the garden section was very clean and the associates I had in contact were very friendly and helpful.
            by
            • Verified Purchase
            • Recommended
            Avoid this store if you want garden supplies. They make it hard to get in the store. The parking ...
            Avoid this store if you want garden supplies. They make it hard to get in the store. The parking lot is filled with dirt and mulch but no pricing. It is hard to check out the cash register. There are other stores with lower prices and easier shopping experiences. .
            by
              Some of the employees are great like Danielle and Irma. A while back they also had a older Caucas...
              Some of the employees are great like Danielle and Irma. A while back they also had a older Caucasian lady in the electrical department she was awesome as well.
              by
              • Verified Purchase
              • Recommended
              I always enjoy shopping at the Home Depot the people always friendly stores always clean my wife ...
              I always enjoy shopping at the Home Depot the people always friendly stores always clean my wife will tell you my favorite store is the Home Depot because she knows it to be true. 365 days a year
              by
              • Verified Purchase
              • Recommended
              I was able to find everything I got assistance when needed friendly staff The store was nice and ...
              I was able to find everything I got assistance when needed friendly staff The store was nice and clean well-maintained and in order , I enjoy shopping at the Home Depot because I’m at Home Depot kind a guy
              by
              • Verified Purchase
              • Recommended
              Great store conveniently layed out manager or car was very helpful but the cashier's could use pe...
              Great store conveniently layed out manager or car was very helpful but the cashier's could use people skilks
              by
              • Verified Purchase
              • Recommended
              Upside: They have a lady in electrical who knows all-things electric. Mary has saved me thousands...
              Upside: They have a lady in electrical who knows all-things electric. Mary has saved me thousands and I haven't burned my house down yet. People are very friendly. Downside: They seem to have more out-of-stock items than most Depots.
              by
              • Verified Purchase
              • Recommended
              Seriously could not be happier with a store right now.
              Seriously could not be happier with a store right now.
              by
              • Verified Purchase
              • Recommended
              Worst Home Depot I've ever been too. Rude employees with zero customer service skills who have no...
              Worst Home Depot I've ever been too. Rude employees with zero customer service skills who have nothing to offer but an attitude.
              by
              • Verified Purchase
              For your home related projects the Home Depot is your second home. A place where you find solutio...
              For your home related projects the Home Depot is your second home. A place where you find solutions to you needs.
              by
              • Verified Purchase
              • Recommended
              Own 2 homes so we are always running to this Home Depot. Usually has the items we need. Staff is ...
              Own 2 homes so we are always running to this Home Depot. Usually has the items we need. Staff is really good and most important courteous. Good supply of bilingual employees a positive plus.
              by
              • Verified Purchase
              Everyone was helpful and very kind. Keep up the good work
              Everyone was helpful and very kind. Keep up the good work
              by
              • Verified Purchase
              • Recommended
              The blinds department is poorly managed and under trained. I want to thank Martyn so being genuin...
              The blinds department is poorly managed and under trained. I want to thank Martyn so being genuinely concern with my issues and trying to resolve them. I would have liked if he said I don't know and scheduled me another appointment with someone else, but I appreciate him trying his hardest to help.
              by
              • Verified Purchase
              IT BEEN NICE SENSE I WAS FIRST BORN
              IT BEEN NICE SENSE I WAS FIRST BORN
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 372 reviews

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