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Filter Reviews By:Rating, Profile, Gender, Age (324)
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Showing 1-30 of 324 reviews
May 29, 2024
Top notch customer service by Hailey (garden dept)
I was looking for some weed killer for my property, and had some specific needs and questions, and Hailey from the garden department was able to help me figure out exactly what I wanted to do and how to do it! Best attitude I’ve seen in customer service this year. Highly recommend checking them out, it seems like the store has a great team who actually know how to take care of a customer! 10/10
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Recommended
May 4, 2024
Training
Please train your your staff correctly to avoid inconveniences to customers like me.
by
Apr 28, 2024
Bakersfield Home Depot in Rosedale
I like Home Depot In Rosedale there is a lot to choose from. Clean and well maintained
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Recommended
Apr 3, 2024
Bad customer service with cashier Named Ramon from date 4/2/2024 at 4:25 pm
My husband and I had a negative experience at Home Depot Rosedale. The cashier, Ramon (RB58OT), was impolite to my husband and remarked that he was wasting his time because I was the cardholder, and my husband was doing the transaction for me while I was waiting in the car with our baby. Although we acknowledge that Home Depot has rules to follow, the cashier's comment was uncalled for, given that he was being paid an hourly rate to assist customers in the store. We have visited other Home Depot stores before but never experienced this rude behavior from a sales person.
by
Feb 20, 2024
Great deal
Bought Tuff Shed ask for Mason
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Recommended
Feb 10, 2024
Great store and employees
It’s always nice to find someone on the floor for assistance as well as the polite mood they are in, makes one’s day 😊 Thank you Home Depot for hiring not just knowledgeable employees but happy ones
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Recommended
1 found this review helpful
Feb 7, 2024
Honesty In Advertising
I took your survey in good faith. If you only encourage your employees to suggest surveys so that YOU can get a wider call/email/advertising base, then I do not respect you. If you email or phone me other that to tell me I've won your sweeps-stakes, I will dis you and never do your slurvey again. Be Honest and Upfront, your customers deserve that.
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Dec 5, 2023
Best Home Depot Employee Ever
KeSean in plumbing/irrigation is the best!!! Very knowledgeable and friendly; and concerned about my irrigation project. He found everything I needed very quickly and saved me lots of time.
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Dec 4, 2023
Cashier Maricel is very helpful.
Today the items I was looking for was not where it should be located. She took time to call someone and to help locate the items. Excellent customer service!!
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Recommended
Nov 15, 2023
Great
I’m happy I gathered The guts to make a return and I don’t regret it hehe
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Recommended
Nov 3, 2023
Great Assistance
Had some issues in the lumber department and Joe was very helpful.
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Recommended
Sep 12, 2023
Home Depot garden shop cashier Zahid
Extremely helpful and knowledgeable person and definitely a great resource for Home Depot team. Thank you Zahid for a wonderful service and for everything you’ve done for me and my best experience with Home Depot by far. Great job
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Recommended
May 8, 2023
Employee
Tiffani in plumbing was awesome, friendly and really knew her department!! Hope she gets praised for her work
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Recommended
Apr 30, 2023
Great Customer Service
Our Cashier Lillie Ann was extremely nice and helpful fulfilling our online order.
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Recommended
2 found this review helpful
Apr 22, 2023
Worst Customer Service at Home Depot
Worst Experience with Returning an Item. Customer Service Rep. could use some de escalation / conflict resolution.
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1 found this review helpful
Mar 26, 2023
NW Home Depot review
Every time I visit my local Home Depot I receive quality service. There is always someone available to assist with my questions and lead me to the product that will work best for my home fixup. I am a 60 yr old woman who needs assistance each time I enter the store and I always end up with the exact item needed to do my repairs. With no knowledge of how to do my repairs I rely on the Home Depot staff to instruct me on how to do my repairs. Thank you for all you do to make my life a bit easier.
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Recommended
Mar 8, 2023
Great customer service from a very nice man
Went in looking for a dish washer, immediately got assisted by a very wonderful older gentleman who made my experience quick and hassle free. Pleased with my purchase and customer service during this visit.
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Recommended
Feb 19, 2023
Easy Peasy Shopping!
I bought potassium chloride for my softener the other day and was so happy to get in and out quickly and have have assistance in loading these 40 lb bags. I didn’t even have to hunt for someone. Thank you.
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Recommended
Nov 26, 2022
I love home depot!
Home depot always serves my needs for any project I may be working on.
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Recommended
Nov 13, 2022
great customer service by the cashier
i noticed her name was Valentyna. She was very kind, helpful and professional. Hire more employees like that!!
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Recommended
May 17, 2022
NW store AWESOME CUSTOMER SERVICE
I was shopping for a project was working on, Jason in paint dept came up and helped me. Asked me what I was doing and listened in detail then helped me get the stuff I needed and the right stuff
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Recommended
Mar 3, 2022
Exceptional Customer Service
Recently I bought a new refrigerator. From the moment I called the store to ask the Sales Associate information about it - until 15 minutes later when I showed up to the store - and throughout the buying process - the Sales Associate answered all my questions and without my asking - went "over and beyond" to see I got the color I wanted - when another place told me "it was no longer available."
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Recommended
1 found this review helpful
Jan 3, 2022
Third world store
If I didn’t know where I came from to go to the store I would think I was in. Mexico
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Dec 3, 2021
Service[ WOW!
A gentleman working in the Bakersfield store electrical department4 provided excellent help and was very knowledgeable about electrical parts i
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Recommended
Dec 2, 2021
GREAT STORE
I love all your Christmas selections, my family loves it.
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Recommended
Nov 11, 2021
Great Service!!
Too often good service is taken for granted or not recognized. I was assisted by Cassandra at the Rosedale location in Bakersfield and her service was great! The item I was looking for was not on the shelve but she used the scan gun to determine there was more on the shelve up high. She found my item and I was able to complete my project because of her efforts. Good service still exist!
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Recommended
Oct 31, 2021
Good help hard to find
I just want to thank Cynthia for her assistance. She made a genuine effort to help when I was met by others with blank stares, but ultimately had to page a department associate. Quality and value rating below is directly related to Cynthia.
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Oct 13, 2021
Wonderful staff
This is not the first time I buy an appliance at this location am be on happy with my past purchases and I will gladly continue to shop at this home depot.
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Oct 2, 2021
Great Store
I found exactly what I needed.
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Recommended
Aug 3, 2021
This store is my to go store, every time I go associates are not helpful but Arturo was the best ...
This store is my to go store, every time I go associates are not helpful but Arturo was the best associate in there!