#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)854-4307
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 Connecticut Ave
Norwalk, CT 06854
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 743 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (743)
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Showing 1-30 of 743 reviews
G&j
by
    • Recommended
    Norwalk paint department
    Just want to say it was a pleasure to visit the paint department at the Norwalk Store. Sandy was very helpful and knowledgeable about the product I was inquiring about. She was very pleasant.
    by
      • Recommended
      Glad there is another Home Depot relatively close to me
      The store on Conn Ave in Norwalk used to be decent. Staff used to greet customers, offer to help and seemed happy to work there. I would tolerate the horrible parking set up because the staff used to be professional & helpful. Today I was reminded about why I do not shop at this store regularly anymore. Two customers helped me today - one helped me load a large, heavy box on a flatbed cart and another helped me load it to my car. There were 3 employees in the aisle I was shopping helping one customer. I am 5'3" and wrestled a lawnmower box out of the shelf and another customer helped me load it to the flatbed. That is when an employee offered to walk it to the register for me. Wow, Thanks. Another customer helped me load it in my car.
      by
        Worst Appliance Policies EVER
        Home Depot delivered a damaged oven and then made me pay for a new oven before receiving my reimbursement for the damaged oven.
        by
          Outstanding service
          Checking my items at the pro desk l received great service for an associate that knew her stuff
          by
            • Recommended
            Why the difference?
            I returned three items to the store. Immediately after I bought an item. The charge shows up on my cc immediately. The credit is still yet to hit 3 days later. Is HD earning float now?
            by
              Mid
              The cashier was friendly and apart from one worker, the rest of them made it seem like I was given them a chore, even though it’s their job
              by
                Shop early. It's a great store!
                For the best customer experience, I like to shop at this HD early in the day. It is well staffed with store associates who are willing to go the extra mile to answer your questions and show you where the items are located if you can't find them.
                by
                  • Recommended
                  Has most things
                  The store is clean and large. The only issues I had was trying to make a copy of a key in which they couldn’t do one of the keys for me.
                  by
                    cashier was right on target
                    No problems with the Items purchased...
                    by
                      • Recommended
                      Good Selection of Appliances - Great Service
                      Went in to buy a new clothes dryer - good selection, well laid out for easy comparison, good prices and very helpful (but not pushy) staff.
                      by
                        • Recommended
                        Review
                        Over all it's a great store. Just sometimes it mess in the isles during the day.
                        by
                          • Recommended
                          Dineen was fabulous!!
                          I was having trouble with my Home Depot credit care, Dineen was so helpful in helping me obtain a new one and be able to finance my project
                          by
                            Great customer service
                            I wanted to thank you Efrem for helping me today.
                            by
                              • Recommended
                              Disgusting Behavior from Kumud (cashier) and her colleague
                              Kumud loves gossip hour, be prepared for a wait. Also, if you kindly ask her to check your things out for purchase (she will refuse). Not very interested in doing her job (for which she gets paid. Alsk, if you have a military discount beware of an Indian looking woman, she will snatch your phone from your hands and interrogate you about the war you served for. PTSD is not a real thing for her and the various identification factors in the app are not enough proof for this disgusting woman!
                              by
                                Above the average Home Depot.
                                Following the review guidelines. I purchased a Ryobi Pole Hedge Trimmer. Saw it online. Stick was accurate
                                by
                                  • Recommended
                                  great place to get my product
                                  I needed to clean a rug,and going to Home Depot for the machine was a great adventure, and it worked out well for my job,and the price was great
                                  by
                                    • Recommended
                                    Always found what I needed and then more
                                    We just moved to town about 2 months ago and realized that we needed supplies for the new home. Of course, we found what we needed and then bought plants, some tools and such. Plants are flourishing, tools are being used and the extras come in handy.
                                    by
                                      • Recommended
                                      great experience at Home Depot
                                      I needed help buying a portable Husky mobile workbench and Mike the manager was a huge help. He first checked inventory and then went and got it from the top of a shelf in the back and brought it to my car where he help me load it. An associate also help me and cashier Barb.
                                      by
                                        • Recommended
                                        Awesome help loading my vehicle
                                        Parking Lot employee ALIJAH was extremely helpful getting my 40 bags of mulch into my car. He then assisted in my second trip back to the store later that afternoon. I thank him very much
                                        by
                                          • Recommended
                                          Great store compared to other
                                          I have shopped at HD in San Francisco, Sacramento, Roseville, CA, Minneapolis and Grass Valley, CA and the Norwalk store has the best help.
                                          by
                                            • Recommended
                                            So much help from Jose in lawnmower department.
                                            I can't say enough good things about Jose who helped me so much while shopping for a lawnmower. As a woman I wasn't quite sure which I should purchase. He explained everything to me and helped me choose the correct lawnmower for my needs. It was a pleasure working with him!
                                            by
                                              • Recommended
                                              smita is the best HD cashier i've ever met!
                                              i went to check out a new toilet and smita helped me pull my cart to her station and was very friendly and helpful. she saved me $25 on my purchase and got me a new HD card too! look for her for a memorable store experience!
                                              by
                                                • Recommended
                                                Jorge is awesome!!
                                                I went to Home Depot in Norwalk CT this morning. Jorge went out if his way to help me and understood what I needed. Thank you Jorge!!
                                                by
                                                  • Recommended
                                                  Great service
                                                  Great service helping us find low inventory hardwood floor
                                                  by
                                                    Regina in hardware saved my day
                                                    Long work Tuesday during the holiday season, patience was lacking. Regina from hardware found me lost in the wrong bin section and solved my problems finding a jigsaw blade. She went above and beyond this evening and I can’t thank her enough.
                                                    by
                                                      • Recommended
                                                      Always a pleasant shopping experience
                                                      Always a pleasant shopping experience.
                                                      by
                                                        • Recommended
                                                        Employees were friendly, polite and extremely helpful. My issue was difficult due to my lack of ...
                                                        Employees were friendly, polite and extremely helpful. My issue was difficult due to my lack of necessary information. It was handled and resolved with patience.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Employees are often difficult to locate. And when you do find them, they are not always friendly,...
                                                        Employees are often difficult to locate. And when you do find them, they are not always friendly, or helpful. I’ve even gotten attitude when asking for help!
                                                        by
                                                        • Verified Purchase
                                                        worst visit since I came back to ct .
                                                        worst visit since I came back to ct .
                                                        by
                                                        • Verified Purchase
                                                        Showing 1-30 of 743 reviews

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