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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
Nov 29, 2018
My dealings with this store were primarily over the phone. The person I spoke with was very helpf...
My dealings with this store were primarily over the phone. The person I spoke with was very helpful and polite and was able to take care of my issue over the phone. Two days later when I was able to visit the store and pick up the item I had paid for previously the people at the store were helpful and had the merchandise at the customer service ready for me. The only issue I had with the whole transaction is that the stores were unable to transfer the merchandise I wanted between the stores so I could pick my item up locally. I filled out their survey and let them know that this is a service that would benefit them and their customers. The people I dealt with at both stores were very considerate and helpful but just couldn't do what I wanted.
by
Verified Purchase
Nov 17, 2018
Brad did all he could to make sure we got the lowest price available on our new appliances and ot...
Brad did all he could to make sure we got the lowest price available on our new appliances and other purchases.
by
Verified Purchase
Recommended
Nov 15, 2018
My husband and I came to this store a few days ago looking for a sink. (ours had eroded, was leak...
My husband and I came to this store a few days ago looking for a sink. (ours had eroded, was leaking and needed a replacement) We weren't sure where to start, and a nice woman had asked if we needed any help, and when we let her know what we had in mind, she pulled it up almost immediately on the computer and then took us straight to where the sink was located. She was very knowledgeable, helpful and informative! After thanking her, we went to the cashier to buy our new sink, and the cashier at the time, Dustin was very funny and easy to talk to, we had a good conversation before leaving the store with smiles on our face. We will definitely be back again!
by
Verified Purchase
Recommended
Oct 28, 2018
The employees working at the Cherry Ave. store in Salem are consummate professionals. Unlike the...
The employees working at the Cherry Ave. store in Salem are consummate professionals. Unlike the competitor store located in Keizer Station, the employees here are not condescending to customers. Whenever I shop at this store, employees are polite and respectful. Rather than condescend, they are informative and willing to educate professionally.
by
Verified Purchase
Recommended
Oct 20, 2018
Frequently out of stock on items and service is subpar
Frequently out of stock on items and service is subpar
by
Verified Purchase
Oct 8, 2018
Friendly staff in paint department. Service was fast , knowledgeable and friendly. Recommend it !
Friendly staff in paint department. Service was fast , knowledgeable and friendly. Recommend it !
by
Verified Purchase
Recommended
Sep 29, 2018
This store is awesome and everyone is very nice and prices are fantastic!
This store is awesome and everyone is very nice and prices are fantastic!
by
Verified Purchase
Recommended
Sep 9, 2018
Employees are friendly and willing to help. When asked if there was a plumbing expert on hand the...
Employees are friendly and willing to help. When asked if there was a plumbing expert on hand the manager knew exactly who to call. He came right away and helped me find the plumbing parts I needed. Store was clean.
by
Verified Purchase
Recommended
Sep 1, 2018
Yes the store is always very clean, Easy access to the store. Workers are friendly and helpful
Yes the store is always very clean,
Easy access to the store.
Workers are friendly and helpful
by
Verified Purchase
Recommended
Aug 29, 2018
The equipment department (gentleman) was excellent. He took time to understand my project and su...
The equipment department (gentleman) was excellent. He took time to understand my project and suggest the correct equipment to utilize for the yard project.
Marcus in the Window Department knows his stuff!!
by
Verified Purchase
Recommended
Aug 4, 2018
I always say that if you cant find it at home depot - you dont need it! I go to this store onceo...
I always say that if you cant find it at home depot - you dont need it! I go to this store onceor twicea week and some days I go 2-3 times. Always the same awesome people!!!!
Almost every single employee knows where absolutely everything is!
by
Verified Purchase
Recommended
Jul 5, 2018
Very pleasant visit. The paint department personnel were very friendly and very helpful and so wa...
Very pleasant visit. The paint department personnel were very friendly and very helpful and so was the cashier. I went in not knowing where to get started and was able to find someone to help me with all the questions I had to make better decisions on what items to purchase.
by
Verified Purchase
Recommended
Jul 2, 2018
good people, prices and product.
good people, prices and product.
by
Verified Purchase
Recommended
Jun 21, 2018
Great place to learn and shop. The sales persons are well informed and help without being asked. ...
Great place to learn and shop. The sales persons are well informed and help without being asked. You can always find a sales associate.
by
Verified Purchase
Jun 15, 2018
easy in an easy out, great customer service store clean isles wide and everyone friendly prod...
easy in an easy out, great customer service store clean isles wide and everyone friendly products easily found
by
Verified Purchase
Recommended
Jun 10, 2018
Monica, Paul, and Fred should be recommended for their above normal service, help, and tolerance....
Monica, Paul, and Fred should be recommended for their above normal service, help, and tolerance. My handyman and I were somewhat anxious to get our multiple and varied list of needed renovation items fulfilled. They went beyond their normal way of
being helpful to get us where we needed to be with multiple departments involved.
by
Verified Purchase
Recommended
Jun 7, 2018
Clueless employees (in the evening) who will NOT offer help of any kind. It's a job and I show up...
Clueless employees (in the evening) who will NOT offer help of any kind. It's a job and I show up for work attitude
by
Verified Purchase
1 found this review helpful
Jun 6, 2018
My fridge died. I have diabetes and need refrigeration. I saw Bret..Appliance manager..at N Sal...
My fridge died. I have diabetes and need refrigeration. I saw Bret..Appliance manager..at N Salem store. I told him what I needed and he not only found me a perfect match that was in stock..he matched the price to my budget needs. After being given delivery dates a full week away by everywhere else...Bret guaranteed next day delivery. He spent a lot of time helping me and was unfailingly kind...hard working...helpful. I would do business with him again any time and I highly commend him and the folks at N Salem Home Depot for being courteous and attentive.
by
Verified Purchase
Recommended
Jun 3, 2018
We have been remodeling our home and have found this store to be friendly and helpful.
We have been remodeling our home and have found this store to be friendly and helpful.
by
Verified Purchase
Recommended
May 28, 2018
Well organized store. Friendly customer service.
Well organized store. Friendly customer service.
by
Verified Purchase
Recommended
May 23, 2018
This store is by far one of the nicest and friendlest stores Homedepot has!!
This store is by far one of the nicest and friendlest stores Homedepot has!!
by
Verified Purchase
Recommended
May 14, 2018
The Home Depot store has excellent service with their costumers. They where very cordial with me,...
The Home Depot store has excellent service with their costumers. They where very cordial with me, and my wife, and the employees provide great service, each one in their unique way.
by
Verified Purchase
Recommended
May 12, 2018
Just purchased a roof from Home Depot today. Kevin Spillman provide excellent customer service. ...
Just purchased a roof from Home Depot today. Kevin Spillman provide excellent customer service. Home Depot is our go to store!
by
Verified Purchase
Recommended
Apr 30, 2018
I would like to write this review specifically for an employee who really went above and beyond t...
I would like to write this review specifically for an employee who really went above and beyond to help me while shopping. While in the store today and most days I usually can't get an employee to acknowledge me. Irina however, immediately saw me, came over to me and asked if I needed any help. Irina took me exactly where I needed to go and helped me save a lot of time. She was very friendly and polite! I appreciate employees at any store like Irina! Thank you!
by
Verified Purchase
Recommended
Apr 23, 2018
I always have a really good experience in this store. Everyone is really friendly, knowledgeable ...
I always have a really good experience in this store. Everyone is really friendly, knowledgeable and helpful. It is really easy to find someone to help you out unlike some of the other stores I have been in.
by
Verified Purchase
Recommended
Apr 23, 2018
very friendly staff
very friendly staff
by
Verified Purchase
Recommended
Apr 23, 2018
Just went in to return a product that was defective. the return counter clerk was helpful and eff...
Just went in to return a product that was defective. the return counter clerk was helpful and effecient. Found another product that did the job which was this purchase.
by
Verified Purchase
Recommended
Apr 19, 2018
This store always has the materials I go in to look for and the employees are very knowledgeable ...
This store always has the materials I go in to look for and the employees are very knowledgeable in the areas they work in. I always have very good experiences when I shop at this Home Depot.
by
Verified Purchase
Recommended
Apr 16, 2018
Friendly service especially in gardening where Debi C. is the friendliest, most helpful customer ...
Friendly service especially in gardening where Debi C. is the friendliest, most helpful customer service rep I've seen in a long time.
by
Verified Purchase
Recommended
Apr 3, 2018
I get some great directions to everything I was looking to purchase. I am very happy with this pa...
I get some great directions to everything I was looking to purchase. I am very happy with this particular Home Depot!!!