#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)587-6162
Tool & Truck Rental(503)587-6168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3021 Cherry Avenue Ne
Salem, OR 97301
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Customer Store Reviews

  • 4.7 out of 468 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
good store
good store
by
  • Verified Purchase
  • Recommended
I just bought a house and have been making sometimes multiple trips a week here the last couple m...
I just bought a house and have been making sometimes multiple trips a week here the last couple months. The staff is always super helpful! Once or twice there was some confusion as to where an item was located or what the price of an item was as I was paying for it. The employees have always been helpful in rectifying the situation though and providing excellent customer service! I will continue to be a frequent shopper here.
by
  • Verified Purchase
  • Recommended
It’s good place to go to always just slow check out tho
It’s good place to go to always just slow check out tho
by
  • Verified Purchase
  • Recommended
Great customer service. Keep it up everybody. That's why I will return again.
Great customer service. Keep it up everybody. That's why I will return again.
by
  • Verified Purchase
  • Recommended
I recently had a situation where the web site messed up a pick up order. So I called this store a...
I recently had a situation where the web site messed up a pick up order. So I called this store and got Matt on the phone. He went to the trouble of looking up the SKU # on his phone found the same information I did, took my phone number went and found the item that I wanted, called me back like he said he would and took my item to customer service desk so I could pick it up the next day. Thanks Matt for taking that extra step to help me get want I needed. When all I called for was to see if the item was actually in stock so I could reserve it for pick up. You made my day.
by
  • Verified Purchase
  • Recommended
Over the years the professional and helpful advice I've received at Home Depot has been astoundin...
Over the years the professional and helpful advice I've received at Home Depot has been astounding. I've never met an irate, impatient employee, which is saying a great deal because I am a senior citizen with little understanding of home repairs and tools. Always employees have patiently explained and pointed me to the right products to accomplish my repair or home improvement product. Occasionally I go to their competitors to check out special sales...the competitors always lose. The cross generational blend of hardworking men and women seems to be the perfect mixture of experience with strength. They must have a great business model and HR department!
by
  • Verified Purchase
  • Recommended
Great place to shop.
Great place to shop.
by
  • Verified Purchase
  • Recommended
Great selection of vinyl flooring. The staff is super friendly and helpful. Love your store
Great selection of vinyl flooring. The staff is super friendly and helpful. Love your store
by
  • Verified Purchase
  • Recommended
It's a good store. The employees are very helpful. I will shop there again.
It's a good store. The employees are very helpful. I will shop there again.
by
  • Verified Purchase
  • Recommended
Great customer service. Friendly, knowledgeable, effective staff. Folks asking if you need help...
Great customer service. Friendly, knowledgeable, effective staff. Folks asking if you need help, and then delivering. Best Home Depot experience ever.
by
  • Verified Purchase
  • Recommended
95% of our updates to our current house has been from this store. Windows, patio door, siding, pa...
95% of our updates to our current house has been from this store. Windows, patio door, siding, paint, interior doors, trim, entire bathroom, etc. Hopefully our kitchen and second bath is next. Thanks, for your help and guidance.
by
  • Verified Purchase
  • Recommended
Good staff love the staff way to go Jarod from the prodesk
Good staff love the staff way to go Jarod from the prodesk
by
  • Verified Purchase
  • Recommended
Seems like the corner hardware store we had when I was young.
Seems like the corner hardware store we had when I was young.
by
  • Verified Purchase
  • Recommended
Very friendly workers and easy to find products that are needed
Very friendly workers and easy to find products that are needed
by
  • Verified Purchase
  • Recommended
I have shopped several home depots, I could just as easily go to the Hagger, street store, I jus...
I have shopped several home depots, I could just as easily go to the Hagger, street store, I just find the staff here a little more helpful,
by
  • Verified Purchase
  • Recommended
The employees are polite, and helpful without that impatient "what do you need, I'm in a hurry" l...
The employees are polite, and helpful without that impatient "what do you need, I'm in a hurry" look. They seemed genuinely interested in helping me, and took pleasure in matching me with the right product! Nice going Home Depot guys and gals!
by
  • Verified Purchase
  • Recommended
Always a good experience when we go. Clean and tidy store, easy to navigate and friendly associat...
Always a good experience when we go. Clean and tidy store, easy to navigate and friendly associates. Thanks!!
by
  • Verified Purchase
  • Recommended
Items are easy to locate and the selection is better then any other place in my area. Highly reco...
Items are easy to locate and the selection is better then any other place in my area. Highly recommend for professionals or novice DIYers.
by
  • Verified Purchase
  • Recommended
The store has a good stock of merchandise. But when checking out the employee helping were not f...
The store has a good stock of merchandise. But when checking out the employee helping were not friendly at all. I would not and will not shop at this store again.
by
  • Verified Purchase
Yes, HOME DEPOT NAILED IT!! Fast friendly service!
Yes, HOME DEPOT NAILED IT!! Fast friendly service!
by
  • Verified Purchase
  • Recommended
Very friendly garden department, helpful and knowledgeable!
Very friendly garden department, helpful and knowledgeable!
by
  • Verified Purchase
  • Recommended
The store layout very organized and clean. The associates very helpful and knowledgeable about th...
The store layout very organized and clean. The associates very helpful and knowledgeable about their products. Product availability well stocked. Overall great environment and experience every time I visit this store!
by
  • Verified Purchase
  • Recommended
While I normally love the quick in and out feature of HD's self-checkout, the new system is not u...
While I normally love the quick in and out feature of HD's self-checkout, the new system is not user friendly. There is a very small space to set your scanned items. In place of a regular scanner, one must grab a scanning gun in one hand, hold your item in the other, scan it, then (if the item doesn't fit in the small space) try to hold it and scan the next item. GET RID of those monstrosities Home Depot! I have to wonder if they ever tested them with ordinary users.
by
  • Verified Purchase
  • Recommended
I did not get his name, his salesperson id: IHY42S. This was the best experience I have had in a...
I did not get his name, his salesperson id: IHY42S. This was the best experience I have had in all the years I have been shopping at home depot. He was very patient, sincere and did his best to get me the best price. I shop because of reliability. Not because service. There is a difference. Usually I get an uncaring blob who wants me to make my purchase accept the posted price and move on. Tell you the truth the older I get the more I hate this, I usually forget and then come back to the store, this time was different, I was prepared to go somewhere else. This guy changed my mind!!!
by
  • Verified Purchase
  • Recommended
I walk in, asked the greeter where to find the product I needed, she had the answer and I walk ba...
I walk in, asked the greeter where to find the product I needed, she had the answer and I walk back to the area she directed me to and the person stationed there was quick to help and I was out the door in less than 10 minutes.
by
  • Verified Purchase
  • Recommended
Clint and Russ from the appliance department made my trip possible. They both were very polite, f...
Clint and Russ from the appliance department made my trip possible. They both were very polite, friendly, and knowledgeable. I purchased a stove that needed delivered to my residence, and Russ talked me thru all of the steps and how to accept the unit once it arrived. Overall, I'm very please. Shoutout to Russ and Clint!
by
  • Verified Purchase
  • Recommended
Shopping at all Home Depot's is unlike shopping at other places in general. Most of my shopping e...
Shopping at all Home Depot's is unlike shopping at other places in general. Most of my shopping experiences at other places I seem for the most part invisible. Not at any Home Depot, I try to stay to myself but I seem to stand out and am always greeted with a smile, a hi or can I help you find something. This really encourages me to shop longer and spend more money on things I really need. Sometimes I feel like I am gliding through the aisles because these HD stores with all the different things excites me. "Shopping at Home Depot's is fun" signed frequent shopper
by
  • Verified Purchase
  • Recommended
Excellent service, friendly and informative staff! Found exactly what I needed and was out of the...
Excellent service, friendly and informative staff! Found exactly what I needed and was out of the store quickly.
by
  • Verified Purchase
  • Recommended
I just replaced all the major appliances in my newly-purchased home. The staff members in the app...
I just replaced all the major appliances in my newly-purchased home. The staff members in the appliance section were wonderful; especially Paul, who helped me through the whole decision-making process. I've been getting my home improvement supplies from Home Depot for over 20 years, and am a loyal customer.
by
  • Verified Purchase
  • Recommended
I enjoyed an Excellent shopping experience at the is store. Store was clean and easy to navigate...
I enjoyed an Excellent shopping experience at the is store. Store was clean and easy to navigate. Employees were very proactive and helpful in volunteering to assist not only my shopping in the lighting products area, but at the checkout.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 468 reviews

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