#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)563-9000
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1220 Route 300
Newburgh, NY 12550
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Customer Store Reviews

  • 4.6 out of 441 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
My husband and I shop Home Depot religiously. We even sing a song we made up that is the same tun...
My husband and I shop Home Depot religiously. We even sing a song we made up that is the same tune as "Green Acres" is the place to be..... we remove Green Acres and replace it with "Home Depot" is the place to be..... ETC. We enjoy seeing all the new items available for the holidays and especially the Garden Center.. We are always greeted by someone and we can always count on that someone has great knowledge to help us with our questions or projects. Thanks Home Depot......
by
  • Verified Purchase
  • Recommended
Thank you Stevie (21) at Newburgh Home Depot for your kindness and helpfulness! I came in needin...
Thank you Stevie (21) at Newburgh Home Depot for your kindness and helpfulness! I came in needing help on a small project and Stevie not only walked me through the store to help me save money on the project, but also helped me to the register with my items, found cardboard to protect my car (without me asking) from the dry wall chalk, and helped me to load my car in the rain. With employees like Stevie I'll always return to Newburgh's Home Depot #1250!
by
  • Verified Purchase
  • Recommended
They are getting better
They are getting better
by
  • Verified Purchase
  • Recommended
Farrah in the Flooring Dept went out of her way to help me choose a carpet and schedule for a mea...
Farrah in the Flooring Dept went out of her way to help me choose a carpet and schedule for a measure. When the quote came through, sooner than expected, she called and was able to walk me through the next steps of the ordering process. Can't wait for my carpet to come in and to be installed. Thanks Farrah!!
by
  • Verified Purchase
  • Recommended
Great Local Hardware supply store with ample parking and plenty of staff
Great Local Hardware supply store with ample parking and plenty of staff
by
  • Verified Purchase
  • Recommended
I was confused about purchasing a replacement washing machine, and after doing research chose an ...
I was confused about purchasing a replacement washing machine, and after doing research chose an LG. There was a 4th of July sale which made the washer more affordable. My salesman Bill went beyond to reduce the price a little more, explained how to use the new washers, and explained the benefits of adding an extended warranty. I am very pleased with his service. Now just have to wait for my delivery.
by
  • Verified Purchase
  • Recommended
Not a great experience. Understaffed and accusatory employees make shopping unpleasant.
Not a great experience. Understaffed and accusatory employees make shopping unpleasant.
by
  • Verified Purchase
1 found this review helpful
Found long lines at both the self check out and the only one open register on my afternoon visit ...
Found long lines at both the self check out and the only one open register on my afternoon visit at 2:45. Asking for assistance to alert management i was told directly by one associate that it was not his job, above his pay level and to be patient (it's a virtue). There were at least six other associates walking past and standing near the long lines, but no one was taking initiative to open another register for 12 minutes it took for me to pay and leave. Two stars ONLY for the register associate who was sympathetic and friendly. Zero stars for management.
by
  • Verified Purchase
The sales people were awesome. Morgan in flooring was knowledgeable, friendly and extremely help...
The sales people were awesome. Morgan in flooring was knowledgeable, friendly and extremely helpful.
by
  • Verified Purchase
  • Recommended
IT'S CLEAN AND VERY ORGANIZED.
IT'S CLEAN AND VERY ORGANIZED.
by
  • Verified Purchase
Always enjoy my visit to the store.
Always enjoy my visit to the store.
by
  • Verified Purchase
  • Recommended
As always it's a pleasure shopping at The Home Depot store. I've been shopping at this location c...
As always it's a pleasure shopping at The Home Depot store. I've been shopping at this location close to 25 yrs. Always courteous sales people willing to go out of their way to give advice or a helping hand!!
by
  • Verified Purchase
  • Recommended
Getting there- in and out sometimes is difficult due to traffic volume, once inside its a breeze,...
Getting there- in and out sometimes is difficult due to traffic volume, once inside its a breeze, good friendly associates inside who always go and extra step to help.
by
  • Verified Purchase
  • Recommended
The Newburgh Home Depot store is the best!
The Newburgh Home Depot store is the best!
by
  • Verified Purchase
  • Recommended
I always find what I am looking for and the friendly staff is ready to assist when asked.
I always find what I am looking for and the friendly staff is ready to assist when asked.
by
  • Verified Purchase
  • Recommended
The associate know the right paint for the projects I needed to complete the job
The associate know the right paint for the projects I needed to complete the job
by
  • Verified Purchase
  • Recommended
Generally well stocked. Check out folks are very helpful and pleasant. As with all Home Depots, t...
Generally well stocked. Check out folks are very helpful and pleasant. As with all Home Depots, the lighting could be better. As we get older it helps.
by
  • Verified Purchase
  • Recommended
The staff are very rude. Most of them do not have much knowledge about the products in the store....
The staff are very rude. Most of them do not have much knowledge about the products in the store. And the appliances that me and my wife bought from you we needed it to be serviced right away because it came not working. The service that you use to fix it took over two months to fix. We are not happy with this store and Home Depot at all.
by
  • Verified Purchase
It is always a pleasure shopping there.
It is always a pleasure shopping there.
by
  • Verified Purchase
  • Recommended
They seem to have what ever you are looking for in stock.
They seem to have what ever you are looking for in stock.
by
  • Verified Purchase
  • Recommended
No matter which door we enter we are always greeted with a smile and while walking around we are...
No matter which door we enter we are always greeted with a smile and while walking around we are always ask if we need help. The store is always clean and uncluttered.
by
  • Verified Purchase
  • Recommended
The main reason I go to the Newburgh Store #1250 is that about 3 years ago I purchased a new refr...
The main reason I go to the Newburgh Store #1250 is that about 3 years ago I purchased a new refrigerator (GE about $2700. After 13 months I ran into a problem and called GE the sent a repair service out to check the unit and ordered some replacement parts the service man returned in a day or so and installed them, it didn't help the unit would not get below 50 degrees, and then the freezer started to thaw. I went to Mike and think the MOD was a man by the name of Britt not sure. any way Mike saw do it the "A LOANER" fridge. was sent to my home. With out going into another Song & Dance the refrigerator war finally replaced after 6 weeks. Michale was my savor and I still bring the guys at the desk a dozen donuts every so often,
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  • Verified Purchase
  • Recommended
Has great products.
Has great products.
by
  • Verified Purchase
  • Recommended
the store is very organized and clean, which is a BIG PLUS, the shelves are always stocked and ...
the store is very organized and clean, which is a BIG PLUS, the shelves are always stocked and if you can't find what your looking for the staff is very helpful, and friendly. Im new to the area, and this Home Depot is much easier to shop in compared to the others I have been in. The location is also good, near the main road and has great parking.
by
  • Verified Purchase
  • Recommended
Store layout is very good and most items are easy to find. There is a nice variety of products a...
Store layout is very good and most items are easy to find. There is a nice variety of products and pricing.
by
  • Verified Purchase
  • Recommended
Worst Home Depot ever,employees need to be trained in customer satisfaction,& not have lousy atti...
Worst Home Depot ever,employees need to be trained in customer satisfaction,& not have lousy attitudes.
by
  • Verified Purchase
clean with attentive personal well stocked
clean with attentive personal well stocked
by
  • Verified Purchase
  • Recommended
Fabulous Service and Employees See William R Jensen or Chi Chi in appliances for your large appl...
Fabulous Service and Employees See William R Jensen or Chi Chi in appliances for your large appliance needs Amazing Very clean and good inventory
by
  • Verified Purchase
  • Recommended
Everyone was so polite and helpful. They asked if I needed help looking for anything in particul...
Everyone was so polite and helpful. They asked if I needed help looking for anything in particular. The person who helped showed me right where I can find it. Thank you so much for being so courteous.
by
  • Verified Purchase
  • Recommended
The people in the plumbing department were super helpful
The people in the plumbing department were super helpful
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 441 reviews

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