#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)563-9000
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1220 Route 300
Newburgh, NY 12550
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Customer Store Reviews

  • 4.6 out of 441 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
The appliance specialist, Jack Lindholm was extremely helpful, informative, friendly and polite. ...
The appliance specialist, Jack Lindholm was extremely helpful, informative, friendly and polite. If not for his assistance, we might not have made our purchase, as the product was not on the sales' floor. He made the purchase quick and easy over The Home Depot website. Thank you, Jack. P.S. Please consider giving military discounts on major appliances. Veterans gave all. Home Depot can give 10% Thank you.
by
  • Verified Purchase
  • Recommended
An incorrect price was shown on a product. Store did not honor and employee was very rude saying ...
An incorrect price was shown on a product. Store did not honor and employee was very rude saying “I don’t care”. Cashier was very friendly and apologetic about the situation though.
by
  • Verified Purchase
The employees are nice and helpful
The employees are nice and helpful
by
  • Verified Purchase
  • Recommended
The store in Newburgh was very friendly and helpful.
The store in Newburgh was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Only store greater is in Rockland County, not the mall location
Only store greater is in Rockland County, not the mall location
by
  • Verified Purchase
  • Recommended
Always friendly, knowledgeable employees , helpful. Store is clean, neat, and product selection ...
Always friendly, knowledgeable employees , helpful. Store is clean, neat, and product selection is very good
by
  • Verified Purchase
  • Recommended
The store has plenty of parking. The selection of specialty items is limited. My biggest gripe wi...
The store has plenty of parking. The selection of specialty items is limited. My biggest gripe with Home Depot is the App will show items as being in stock at a particular location but not on the shelf when I arrive. Whether it’s due to shelf restocking or poor inventory, it ends up often being a wasted drive of 45 minutes. Every Home Depot store also tends to cram displays near the checkout area which makes navigating with a cart near impossible, especially if you’re try to follow social distancing protocols. On the positive side, using the App in-store saves wandering around.
by
  • Verified Purchase
  • Recommended
Tony Suraci is the best. Best experience I have ever had in any store
Tony Suraci is the best. Best experience I have ever had in any store
by
  • Verified Purchase
  • Recommended
The customer service staff have gone down hill in past months. Some are too interested in their p...
The customer service staff have gone down hill in past months. Some are too interested in their phone. Few have long nails who can’t grab money from the drawer. The store itself wasn’t clean in the 4 times we were there within 2 weeks. Checkout associates & store employees are helpful & knowledgeable but seem bogged down with multiple customers asking questions/always a waiting line if you find someone otherwise non-existent help
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is always a mess. Its hard to move freely around the store with product left in the ai...
This store is always a mess. Its hard to move freely around the store with product left in the aisles. Product that should be in stock is often not visible on the shelf. It is often unpacked and still on high shelves unavailable to the customer without asking for help. Limited help available and rarely enough checkouts open in the morning. Its always unpleasant to shop here. Return line takes forever too.
by
  • Verified Purchase
1 found this review helpful
The store is in great shape and clean you can find the things you need
The store is in great shape and clean you can find the things you need
by
  • Verified Purchase
  • Recommended
great people,,great customer service,,,good prices,,,you will find anything you need..12550 babe !
great people,,great customer service,,,good prices,,,you will find anything you need..12550 babe !
by
  • Verified Purchase
  • Recommended
I have been going to this store for over 13 years and have never have a problem. They need a 5 st...
I have been going to this store for over 13 years and have never have a problem. They need a 5 star rating.
by
  • Verified Purchase
  • Recommended
Stay far from this location please. Pat the Asm and Cynthia the cashier was absolutely unprofes...
Stay far from this location please. Pat the Asm and Cynthia the cashier was absolutely unprofessional absolute garbage. They were so unprofessional and what was funny the issue was them all along. Worst Homedepot experience ever and I spend a lot at the depot. Lowe’s looks better and better every time I visit this location.
by
  • Verified Purchase
Pleasant employees,very helpful .I usually can find all the items I’m shopping for 99 % of the ti...
Pleasant employees,very helpful .I usually can find all the items I’m shopping for 99 % of the times .
by
  • Verified Purchase
  • Recommended
The store was nice. But the staff should take care of the rat issues.
The store was nice. But the staff should take care of the rat issues.
by
  • Verified Purchase
  • Recommended
The place was nice but over crowded
The place was nice but over crowded
by
  • Verified Purchase
  • Recommended
The customer service can't be beat. We were looking for "bug zapper" light bulbs nobody else had....
The customer service can't be beat. We were looking for "bug zapper" light bulbs nobody else had. ANTHONY in the electrical department took us right to them (we always try to help ourselves first) and he explained they were a one time shipment. The store and restrooms were immaculate. Thank you to everyone for taking COVID-19 precautions seriously. We are definitely coming back!
by
  • Verified Purchase
  • Recommended
This store always has what i need for home improvement
This store always has what i need for home improvement
by
  • Verified Purchase
  • Recommended
I am very happy with Home Depot. Employees very helpful to me. I would like to not see employee...
I am very happy with Home Depot. Employees very helpful to me. I would like to not see employees backsides, tho...
by
  • Verified Purchase
  • Recommended
Always have what you need with friendly employees.
Always have what you need with friendly employees.
by
  • Verified Purchase
  • Recommended
Every single worker that I encountered in this store was not only knowledgeable but also very fri...
Every single worker that I encountered in this store was not only knowledgeable but also very friendly! It was a great shopping experience!
by
  • Verified Purchase
  • Recommended
The cashier was very nice I just wish everyone would stock up better on Clorox wipes and Lysol sp...
The cashier was very nice I just wish everyone would stock up better on Clorox wipes and Lysol spray so everyone can get them.
by
  • Verified Purchase
  • Recommended
Friendly associates, products were flying of the shelves because of great prices. Customer servic...
Friendly associates, products were flying of the shelves because of great prices. Customer service fast and professional.
by
  • Verified Purchase
  • Recommended
This Homedepot store is well secure as far as the Corona Issue is concern its well supple with H...
This Homedepot store is well secure as far as the Corona Issue is concern its well supple with Hand sanitizer and rules are well in visual site. It is clean and the best part I like is associate are easy to find and very helpful .
by
  • Verified Purchase
  • Recommended
Very helpful associates, has items that you probably are looking for.
Very helpful associates, has items that you probably are looking for.
by
  • Verified Purchase
  • Recommended
Cinthya was very helpful. I had a good experience shopping there
Cinthya was very helpful. I had a good experience shopping there
by
  • Verified Purchase
  • Recommended
I shop here because of the variety and availability of items, and I appreciate the professional a...
I shop here because of the variety and availability of items, and I appreciate the professional and personable approach displayed by the staff. The location is very convenient. Thanks!
by
  • Verified Purchase
  • Recommended
Employees were helpful
Employees were helpful
by
  • Verified Purchase
  • Recommended
Everyone at this Home Depot are very helpful and friendly I love coming here and I get the suppli...
Everyone at this Home Depot are very helpful and friendly I love coming here and I get the supplies I need
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 441 reviews

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