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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Oct 18, 2022
Awesome customer service!
I went in search for paint and was immediately greeted by Joel. He was super friendly and explained all the different types of paint available as well as price. He was very patient while me and my mom made our color choices. Once the paint was ready, Joel loaded up the cart for us and explained what to do if we should need additional gallons. We were even able to carry a nice conversation with some joking which made the stress of paint selection very comfortable! I highly recommend Joel for all your paint needs! We will definitely be back!
by
Recommended
Oct 5, 2022
Best employee Steve
The associate Steve, went above and beyond his duties to help me locate a Christmas decoration.
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Recommended
Jul 13, 2022
Good shopping
Five Star store. Great place to shop.
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Recommended
Jun 26, 2022
Best Home Depot Location
The employees at the Neptune location are so helpful and courteous and really go above and beyond. I enjoyed shopping here.
by
Recommended
Jun 11, 2022
Great shopping experience- new refrigerator and outdoor Grill.Glenn was knowledgeable
Easy peasy shopping for refrigerator and outdoor grill.
Lg and Weber stand high
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Recommended
Jun 8, 2022
Friendly smile at CHECKOUT
Tracey is always pleasant and helpful . I look forward to seeing her at self check out.
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Recommended
Apr 2, 2022
Wonderful employees and great products
Went to get many hardware products Fantastic customer service department who printed the list of each product and the location of each in the store. The quality and price were excellent. This home depot had everything I needed.
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Recommended
Apr 1, 2022
Friendly staff and very helpful
Have been spending a lot of time in this Home Depot recently and all the staff has been extremely helpful. Rich especially went out of this way to help us!
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Recommended
Feb 17, 2022
Great customer service
I always receive great customer service at the store. there are a few people that I see very often, a young lady at the returns counter for instance, she is tall slim and very good at completing your return and getting you out. there are others that are also great too. That is probably one of the more difficult positions and very important to me because I make many purchases and inevitably some things will need to be returned. I appreciate the ability to buy what I think I might need and return what is not needed. which goes hand and hand with not having to dread going to the return desk.
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Recommended
Feb 12, 2022
Okeasia and Steve are Awesome
They were very very helpful, friendly and accomodating
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Recommended
Jan 17, 2022
Clean store!
Clean store , customer service can use some help.
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Recommended
Dec 28, 2021
A Go To Place for Home Projects!
Nice products with a variety to chose from with competitive pricing.
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Recommended
Nov 12, 2021
like it never happened
this was before halloween , i went in to get some halloween decorations. gone !!! and halloween hasn't come. all christmas !!
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Nov 5, 2021
Impressed with help in indoor plants and self check out
Something has changed here where the customer service has greatly improved and the people seem more pleasant and happy. It’s a nicer shopping experience.
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Recommended
Oct 17, 2021
Don’t buy appliances that need to be installed
We bought a washer and paid extra for installation, delivery people came and said he didn’t have a record that we paid for installation. Showed the receipt, still wouldn’t do it. By the time I got it straightened out, had to wait 4 days for installation. Unacceptable!
by
Oct 1, 2021
Supplies & location
If your a handyman and need material in a hurry, even when your on a job and missed something this is the store to come to, good prices and stock plus if you need some food McDonald's right next door
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Recommended
Jul 31, 2021
Very good store, helpful and knowledgeable employees and friendly.
Very good store, helpful and knowledgeable employees and friendly.
by
Verified Purchase
Recommended
Jul 26, 2021
When you come here, feel free to park in the fire zone at the door rather than bothering parking ...
When you come here, feel free to park in the fire zone at the door rather than bothering parking in a space. No one will bother you.
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Verified Purchase
Jul 26, 2021
Clean and well stocked, with a professional and friendly staffed store
Clean and well stocked, with a professional and friendly staffed store
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Verified Purchase
Recommended
Jul 3, 2021
Great customer service, knowledgeable sales people providing great customer service! Great sales ...
Great customer service, knowledgeable sales people providing great customer service! Great sales and promotions.
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Verified Purchase
Recommended
Jun 26, 2021
Skip this store. Go to West Long Branch instead. Or better yet, go to Lowe’s!
Skip this store. Go to West Long Branch instead. Or better yet, go to Lowe’s!
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Verified Purchase
May 30, 2021
I called to check the stock of a Dewalt Drill and Circular Saw combo and Kenny A. went out of his...
I called to check the stock of a Dewalt Drill and Circular Saw combo and Kenny A. went out of his way to locate the item in the upper bins of the aisle and call me back, confirming that he located the tool. He further put my name on the box and left it with customer service for me to pick up. That is EXCELLENT service. I am a very happy and loyal customer!
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Verified Purchase
Recommended
May 27, 2021
Could you schedule your team meetings before you open? Not very good customer service to find eve...
Could you schedule your team meetings before you open? Not very good customer service to find everyone sitting in a meeting when the store is full of customers many of which needed help, or were standing in long lines as a result.
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Verified Purchase
May 7, 2021
No one offers to help in the garden center when mulch is needed. This happened twice. I have move...
No one offers to help in the garden center when mulch is needed. This happened twice. I have moved on to Lowe’s where employees help with assistance one needs. The Home Depot I visit in FL in the winter is very friendly and offers to help. I am far from lazy but mulch gets heavy.
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Verified Purchase
Mar 26, 2021
I visit the Home Depot store often to aide in our home improvements. I am always greeted with a s...
I visit the Home Depot store often to aide in our home improvements. I am always greeted with a smile and treated with care. If i need to return anything, i am given a full refund with no hassles. I always feel confident that the merchandise is quality and durable. This makes my experience worth while. I would recommend Home depot Neptune,NJ to anyone!
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Verified Purchase
Recommended
Mar 22, 2021
Sales cashier “Martha” (elderly lady with grey hair) was very unpleasant and not helpful. She sho...
Sales cashier “Martha” (elderly lady with grey hair) was very unpleasant and not helpful. She should NOT be dealing with the public and clearly hates her job.
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Verified Purchase
Mar 14, 2021
Store was extremely organized and employees at this store provide a A++ experience from the momen...
Store was extremely organized and employees at this store provide a A++ experience from the moment I entered to checkout.. Best Home Depot in on the whole Jersey Coast
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Verified Purchase
Recommended
Mar 8, 2021
Running on two hours of sleep in the middle of painting and moving into my new home.. Standing at...
Running on two hours of sleep in the middle of painting and moving into my new home.. Standing at customer service and trying to fix a billing/delivery issue for a new washer dryer was the LAST thing on my list of desired activities. HOWEVER - Michelle at customer service, and Brian in appliances ressolved my issue for me quick and painless. Michele even called over to appliances while my paint covered, zombie self walked to the back of the store. By the time I made it down to his department to ammend my order, Brian had it up and ready to go. Simple Yes, No, Please click that button to confirm your address and Then walked me BACK up to customer service to finalize everything.
Fast, Painless and seemed so happy to help.
With the move I've made upwards of 7-10 trips to this home depot in the past week.
From the paint department, appliances, customer service even every stock assitant I passed - they turned this overwhemled novice new home owner into a DIY handy woman without a hitch.
Even upon ordering my new washwer dryer - I was not pushed to get the fancy wifi enabled monster i had my eyes on.. I was given practical advice and suggestions,Purchased the things I needed for my move-in punch list - and was then walked through options for my future wish list and how to get those projects taken care of.
A+ on this location.
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Verified Purchase
Recommended
Feb 24, 2021
Great service my dryer went and I was in need of a new one went to home depot and met a GREAT SAL...
Great service my dryer went and I was in need of a new one went to home depot and met a GREAT SALESPERSON NAMED LEE! he walked me threw the process and I even got a credit card I I my plans was to spend around 800$ but I spent 1,000$ with the plan new gas line and heat line well worth the money he was a GREAT GUY LEE ROCKS!
by
Verified Purchase
Recommended
Feb 15, 2021
I am just expressing my gratitude to a casher named Martha and a staff member named Freddie for b...
I am just expressing my gratitude to a casher named Martha and a staff member named Freddie for being so helpful during my shopping.