#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)922-5064
Tool & Truck Rental(732)922-5070
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3540 Route 66
Neptune, NJ 07753
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Customer Store Reviews

  • 4.5 out of 391 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Glenns the Man to go to
loved his fab service! went Above n beyond w the purchase of my Webber grill! personally looked after it
by
    • Recommended
    Best HD I’ve ever visited.
    The staff at this Home Depot is extremely helpful, courteous, knowledgeable, and enthusiastic.
    by
      • Recommended
      A job well done
      I came to look at grills and Dan was so outstanding doing the presentation of the grill, I had to buy one. Dan is the product of what a good representative for customer service at Home Depot.
      by
        • Recommended
        Friendly Staff!
        Very welcoming staff all around the store.
        by
          • Recommended
          Customer Service for the win!
          I was waiting at curbside for about 30 minutes, and nobody showed up. I went to find someone in the pro section, and they told me to go to customer service. I walked all the way to the other side and was met by April. She helped me so much and fully aided and handled the situation. What was a stressful Home Depot visit, ended up becoming a positive outcome. Thanks to April!
          by
            • Recommended
            Cashier Will
            This man went above and beyond. Thanks.
            by
              • Recommended
              Able Find a Milwaukee screwdriver
              I went shopping for Milwaukee screwdrive cordless . The sales person and check to see if it has in stock, but it -1 . So the inventory was incorrect I found two of the same products in the lock cage. And able to adjust to the sales price
              by
                neptune lies
                door i bought on a saturday and was told would be ready for pickup monday was not
                by
                  Outstanding customer service from Glenda and Clay! They both went out of their to help me!
                  I bought my first Christmas present today! I thought the store looked so beautiful and the prices are great too!
                  by
                    • Recommended
                    Excellent Help at Home Depot
                    found exactly what I needed thanks to excellent store employee.
                    by
                      • Recommended
                      Staff always helpful
                      We’re about equal distance between two Home Depots, but we choose to go to the Neptune location because of how friendly their staff is.
                      by
                        • Recommended
                        Excellent cashier
                        This store had the best and friendliest cashier , thank you Dennis with a hat.
                        by
                          Great customer service
                          Overall, I feel this store has alot of employees around willing to help. I’ve found that the staff is truly versed in a specific trade and so helpful to get useful advice from them. Will, at customer service, was very helpful to solve my damaged goods problem. There were alot of logistics involved for scheduling pickup and delivery but all was resolved. I felt like I’m good hands.
                          by
                            • Recommended
                            One of the best home depots in the area!!!
                            Employees will greet you and try to help you more then most locations in the area. Always stocked with good straight lumber.
                            by
                              • Recommended
                              Great service
                              I was returning some stuff and the lady Ruthy was very friendly and professional.
                              by
                                • Recommended
                                Amazing staff
                                Dave in pain helped me get the perfect color and went above and beyond to help me as well as rj in pluming both amazing employees
                                by
                                  • Recommended
                                  Helpful garden center. Employees, Tom and
                                  My friend, who is deaf, ran it to two young men, Tom and Tim in the garden center and he they were very helpful in helping him find the items he needed being that he was death. It was somewhat difficult, but they went out of their way to make him feel comfortable and they were very nice to help him after he had ordered them around for five or six different things. They were still kind and generous to help him.
                                  by
                                    • Recommended
                                    Great! Everything.
                                    Home Depot must have a very kind wonderful gentleman / woman who started it.
                                    by
                                      • Recommended
                                      Great customer service Home Depot Neptune
                                      Dakeisha and Will from the #0949 Neptune Home Depot were extremely helpful and pleasant to work with.
                                      by
                                        • Recommended
                                        Home Depot Neptune is a great place for large purchases
                                        This week I made a major new construction project and Customer service walked me through each product and the delivery so I completely understood the entire order and delivery schedules
                                        by
                                          • Recommended
                                          sale items
                                          have items available from open to close of store.
                                          by
                                            A great store !!!
                                            We had a great trip to neptune HD, all of our shower, and bath needs were met above expectations. We will br back to purchase more !!! Thank you Home Depot for helping us design our new forever home !!!!
                                            by
                                              • Recommended
                                              Best assortment of merchandise and super helpful employees
                                              I live between three Home Depot stores but always go to the Neptune store because it has the best assortment of merchandise and most helpful employees. I have bought window coverings, power garden tools, plants, lighting, plumbing fixtures, paint etc.
                                              by
                                                • Recommended
                                                Great Experience at Neptune Home Depot!
                                                I needed help with a large purchase for local homeless camps. I called both Michelle and Denise and both promptly returned my calls and gave me a discount for my purchases. At checkout, Michael was so kind and efficient with my large order. He even ran to my car when I left something behind. There was no issues at all getting Denise on the phone at checkout to approve the discount or Michelle to come and execute it, which is always the real test of a company's professionalism. All 3 team members made our shopping trip to help the homeless people in our community so seamless. They were kind, compassionate and went above and beyond. Neptune Home Depot and Denise, Michelle and Michael are great community partners!
                                                by
                                                  • Recommended
                                                  storm door
                                                  we’re are the pre hung storm doors took us half a day to install because it was not pre hung
                                                  by
                                                    • Recommended
                                                    Great customer service!
                                                    I had windows insulation counters cabinets laundry room etc. basically my whole house…plus buy all my Christmas decorations from you guys every year! Love the home depot and great customer service
                                                    by
                                                      • Recommended
                                                      Neptune Home Depot is Great!!
                                                      The staff is always friendly and helpful. The store is always clean and uncluttered. I can always find what I need. Always a good experience.
                                                      by
                                                        • Recommended
                                                        Great employees ready to help
                                                        Never have a problem with any merchandise I purchase at Home Depot
                                                        by
                                                          • Recommended
                                                          Fun time!
                                                          Awesome I saw an old friend of mine whom I used to work with!
                                                          by
                                                            • Recommended
                                                            Great staff!
                                                            Love this store and the staff. We have been involved in a major renovation project since June and they have been so great every step of the way (especially helping to resolve multiple issues caused by the online division of the company, HomeDepot.com).
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 391 reviews

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