Reviews for N Tacoma #4720

This store is our go to store. Employees are always friendly and helpful. The store is always clean, well stocked and well laid out. We always get help right away for any assistance we need.

The store seemed very busy and there were enough employees around to help us. Tisha from the Paint department really helped me in picking out the correct paint color and the right paint for my project. She is very knowledgeable which put me at ease. Thank you Tisha

the employees know nothing. I doubt any of them have ever planted, built or done any DYI

I needed help, and no less than 5 employees walked by me. No one said hi, and no one stopped to help. When I asked where a product was the employee guessed and pointed to the end of an aisle. The product wasn't there and when I came back the employee then looked up the location and pointed down the next aisle. I would have expected the employee to walk me to the product, like I experienced at another Home Depot the day before. The cashier Lea was great! She went beyond my expectations. She's a keeper.

CROSS YOUR FINGERS THAT YOU GET DENNIS IN FLOORING! I am sure the others are great too, but I dealt with "Dennis" and he did a fantastic job helping me coordinate a flooring project. There is so much detail when planning to replace the flooring in your home. Dennis walked me through each step and I felt that he sincerely cared about my project.

Avoid the cashier named Barbara

Excellent place to shop and terrific customer service, employees that work there are outstanding. The front desk customer service person named Francisca went out of her way to make my shopping experience great.

You've gotta love a store where they actually have stock on the shelves, sales staff in each depart... staff that's knowledgeable, professional and friendly - even at check-out!

We were met at the door and was helped by Scott. He was extremely knowledgeable, courteous, and refreshing to talk too.

CLEAN AND WELL STOCKED. FRIENDLY EMPLOYEES AND VERY HELPFUL

Nice very close to me i like to do my house repair and shopping at this store

Sales people are friendly and helpful even if you and them are both dumb.

I am constantly impressed by the employees at the Home Depot on Center St in Tacoma. Recently, Rachel helped me find just the right faucet aerator in plumbing. A gal at the Contractor's Desk told me exactly where I would find the lock I was looking for. Benjamin in lumber treated me like I was the only customer in the store. When a cabinet I wanted became available, I called and said I'd be there in 7 minutes, and they pulled it to the Customer Service desk so nobody else would buy it before I got there (there was only one and I had been waiting for 3 weeks). There is only one time that they didn't have what I was looking for. I love shopping here more than the mall!

I can find whatever I need; plumbing parts, nursery items, generator stuff, and usually can find an associate to assist. I'm amazed at how many of them can direct me to exactly the right place! They must have classes of store item locations.

The N. Tacoma store was very cleaned and the store associates were very friendly and helpful. This Home depot store you will always receive an associate asking if you need assistance with anything.

Absolutely great, the store was great and the service excellent. Keep up the great work!

This Home Depot is the cleanest and nicest Home Depot in the Tacoma area. I never have a problem finding the item I need here and everything is usually well stocked.

Sadly on a recent visit with my husband who rarely comes along because he is in a wheelchair our trip was abruptly cut short. (He is Vietnam Veteran who is usually very pleasant and affable when in public) My husband was interested in visiting the tool section and I cannot remember what it was for. I was shopping an another area when he called me on my phone and told me we were leaving and to leave anything I had picked up. I found him near the front and he was recalled ticked off. He told me he could not access any of the aisles in the tool section as they were blocked. One with a moveable ladder another with a display and another with inventory boxes ...this was around late afternoon. What made him so upset was that he voiced his concern to a staff member who very off handidly replied that there was probably an another way to get into the tool area but made NO attempt to help nor offer help to clear a path. It was the staff persons attitude that really ticked my husband off. It was so unprofessional and my husband stated he will not Grace Home Depot with his presence ever again.

I really like this Home Depot. The employees are very friendly and helpful, and the store has a great selection of houseplants and houseplant supplies.

I went into the store to have keys made. I approached Mike and asked where to go. He said stand in that line, I am currently with another customer, when I am finished I will come help you. I waited in line at the automatic machine. I don't know how long I waited but imagine my surprise when Mike approached me and said he could help me now and took me to another key machine. I was so pleasantly surprised and thankful. Mike is a great employeee.

Amanda is great. If she doesn't know the answer she will find a source who does. She seeks to do her best dispite the craziness of customer issues to satisfy the customer at hand.

Lea, the lady at self-checkout, is so friendly, she makes my day each time I go there.

Wendy at checkout was very efficient and very polite and respectful and asked about my shopping experience and made sure my that I found everything that I was looking for. I will continue to do business at this store do to her excellent customer service skill.

This has been the worst experience ever. Order was wrong, customer service no help over the phone. Return Appliance policy 48 hrs. On products brand new that never worked. Repairs ordered take weeks out. Very unprofessional and disgusting. 4weeks since my washer was broken. 2weeks delivered new/broken washer Samsung. Still no electric dryer, because they delivered the wrong dryer btw it was a gas dryer. Never.again.

found the product customer service needs much improvement

The staff has always been helpful and have gone the extra mile while assisting me with my inquires.

The store is a good location as well as employees being well knowledged

Evan, in Kitchen sinks was extremely helpful for us. He went to the trouble of removing a display model my wife fell in love with, because the sink had been discontinued. Thanks Evan, your definitely an asset to Home Depot

If you're trying to catch covid look no further. This store is not sanitized for customer or staff. The self checkout has a touch screen and handheld scanner, none of which are cleaned. The carts are also not cleaned and there are no cleaning wipes or hand sanitizer throughout the entire store to self clean. The employees, if they can be found, certainly aren't cleaning. This used to be a clean, organized and well staffed store. I'm not sure what happened in the recent months

Mike in hardware went above and beyond. Thanks for the great service!