#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)495-3402
Tool & Truck Rental(770)495-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5950 State Bridge Rd
Duluth, GA 30097
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Customer Store Reviews

  • 4.7 out of 558 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
Best Visit since the Pandemic
This was the first time in a LONG time that I had a good experience. Employees actually ASKED ME if they could help me and I didn't have to hunt someone down. Reserving the 5 star rating to see if I have the same experience with the next visit.
by
    • Recommended
    Horrible service , do not use for home renovations. Their contractors are the worst.
    Worst experience ever. Stay away from them.
    by
      1 found this review helpful
      Unhelpful Youth
      On one particular visit I went to 2 different sections of the store. Each time there were several employees gathered together with no customers around.. They were talking and joking amongst themselves. Oops. I asked for help and they all scattered leaving 1 person to actually help me with what I was looking for.. They told me which aisle I needed to go to to find the products. The last product was some paint that I needed again at the paint counter there were this time 5 employees gathered together Talking amongst themselves with no customers around. When I approached and Said hello all but two scattered.I expressed that I was looking for a dark flat paint to cover a semi gloss painted church pew preferably with one coat. Eye contact was made and without uttering a responce they walked away. When I called them on it they said they didn't realize I was speaking to them. REALLY!!! I was the only person at the counter, they could clearly see my lips move and hear my voice. I was dumbfounded at their lack of customer care and stated I would go to Sherman Williams.
      by
        Excelente people working
        by
          • Recommended
          Great employees
          I was happy to receive great service early on a Saturday morning. I will refer this store to anyone looking for great service.
          by
            • Recommended
            Excellent Customer service
            This store was clean, shelves well stocked and very friendly workers. Didn't have to go looking all over the place for assistance, associates were close by ready to lend a hand.
            by
              • Recommended
              Great service from Munaza
              Helped me with purchase check out and fix my pro account educate me about the pro xtra benefits excellent service.
              by
                • Recommended
                Traeger Grill
                I bought a new Grill, everyone was so helpful and nice in that store compared to 2 others stores that i visited. Looking forward to receiving it next week
                by
                  • Recommended
                  Great Service!
                  I have been a Home Depot card holder for years! I wouldn't have it any other way. Stephon at the State Bridge location is awesome!
                  by
                    • Recommended
                    Plenty of garden supplies
                    This HD has more than most. I wish I lived closer because my HD doesn’t come close to this one’s selection. Very clean, very organized.
                    by
                      • Recommended
                      Great customer service
                      Purchased 2 sets of french door blinds. Excellent
                      by
                        • Recommended
                        So Helpful!
                        Just went to get sheetrock and two guys put it on a cart for me, wheeled it outside, loaded it in my truck, the whole trip took less than 10 minutes and was on my way! The couldn't have been more helpful! It was great!
                        by
                          • Recommended
                          STORM DOOR
                          THE home depot pro team did an excellent job! Happy with quality and service! Appreciate you - AL JIM MUNAZA MARIA JOE CHRIS.
                          by
                            • Recommended
                            Top notch service
                            I'm a general contractor and stop by N. Fulton store daily. Jim in contractor sales and Bob ( manager) always provides great customer service
                            by
                              • Recommended
                              Laurie and Steven worked well as a team! Their customer service skills come naturally and all my ...
                              Laurie and Steven worked well as a team! Their customer service skills come naturally and all my questions were answered. The time that it took to get through with my purchase was quick.
                              by
                              • Verified Purchase
                              • Recommended
                              It was a great experience for me to go to this site of Homedepot. The crew are very friendly and ...
                              It was a great experience for me to go to this site of Homedepot. The crew are very friendly and knowledgeable.
                              by
                              • Verified Purchase
                              • Recommended
                              The best customer service I have ever received at a hardware store!
                              The best customer service I have ever received at a hardware store!
                              by
                              • Verified Purchase
                              • Recommended
                              As a new homeowner, it's nice to know I can go into a store and get "honest" help with everything...
                              As a new homeowner, it's nice to know I can go into a store and get "honest" help with everything I need. The staff is super helpful and pleasant.
                              by
                              • Verified Purchase
                              • Recommended
                              The employees are always really nice and very helpful, even to go out of their way for a special ...
                              The employees are always really nice and very helpful, even to go out of their way for a special request.
                              by
                              • Verified Purchase
                              • Recommended
                              I found the product GAF Timberline HDZ Charcoal with ease. Shahmir said, " You stand on the sid...
                              I found the product GAF Timberline HDZ Charcoal with ease. Shahmir said, " You stand on the side & I will put them on the flatbed and also put them in your vehicle." He provided exceptional customer service. The store was very clean and well lit. All the associates at this HOME DEPO Store are FRIENDLY and HELPFUL at all times. Cashier Munaza also provided exceptional customer service with the Will Call. Thank you Shahmir and Munaza for exceptional customer service.
                              by
                              • Verified Purchase
                              • Recommended
                              Shahmir was very helpful. He saw my husband put GAF Timberline HDZ Charcoal on the flatbed and he...
                              Shahmir was very helpful. He saw my husband put GAF Timberline HDZ Charcoal on the flatbed and he came over and placed the other 11 by himself. Shahmir said, " You stand on the side. I will put them on the flatbed and also put them in your vehicle." He provided exceptional customer service. We purchased 6 of them, then purchased another 6 and did Will Call. They are heavy, we did not want to put a lot of weight on the vehicle. We live 15 minutes away. We dropped 6 at home and returned again and got exceptional service again. ICashier Munaza provided exceptional service also. Thank you for making this purchase easy Munaza and Shahmir. It was greatly appreciated.
                              by
                              • Verified Purchase
                              • Recommended
                              I had a very good shopping experience at this location. The employees were helpful and friendly ...
                              I had a very good shopping experience at this location. The employees were helpful and friendly and I was able to purchase the items I was looking for.
                              by
                              • Verified Purchase
                              • Recommended
                              If you need help in Customer Service, ask for Kerrie. She is a real professional; smart, knowled...
                              If you need help in Customer Service, ask for Kerrie. She is a real professional; smart, knowledgeable, and friendly.
                              by
                              • Verified Purchase
                              • Recommended
                              Thank you Ellen and Munaza for your excellent customer service.
                              Thank you Ellen and Munaza for your excellent customer service.
                              by
                              • Verified Purchase
                              • Recommended
                              Tenille in Appliances was wonderful! She patiently searched online to find the exact model micro...
                              Tenille in Appliances was wonderful! She patiently searched online to find the exact model microwave that would fit my space after my old one died and the model was discontinued,
                              by
                              • Verified Purchase
                              • Recommended
                              No associates were in the plumbing or appliance depts, and no associate was floating between dept...
                              No associates were in the plumbing or appliance depts, and no associate was floating between depts. that were available to help me.
                              by
                              • Verified Purchase
                              DaQuon McKenzie is a wonderful employee who takes time to greet customers on his way out even aft...
                              DaQuon McKenzie is a wonderful employee who takes time to greet customers on his way out even after he is off work. If he's not full time he should be. He went above and beyond.
                              by
                              • Verified Purchase
                              • Recommended
                              Friendly & Comfortable
                              Friendly & Comfortable
                              by
                              • Verified Purchase
                              • Recommended
                              Awesome service at Johns Creek location. Head to the Pro Desk for the BEST SERVICE.
                              Awesome service at Johns Creek location. Head to the Pro Desk for the BEST SERVICE.
                              by
                              • Verified Purchase
                              • Recommended
                              The store is well appointed, clean and and items were well marked and defined. The staff is usual...
                              The store is well appointed, clean and and items were well marked and defined. The staff is usually helpful , with a friendly attitude
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 558 reviews

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