#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)871-8427
Tool & Truck Rental(716)871-8400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2100 Elmwood Ave
Buffalo, NY 14207
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Customer Store Reviews

  • 4.6 out of 542 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Good customer service
Needed a dehumidifier and Janet helped with so much expertise and I appreciated how much she knew and helped me decide. Great customer service.
by
    • Recommended
    Happy painter
    Dakota (Kota) in paint is very knowledgeable and very helpful. She made my perfect paint color. Thank you for that.
    by
      • Recommended
      Always in stock
      This home depot has greatly improvement and the customer service has increased to a good shopping g experience. Keep it up.
      by
        • Recommended
        Literally the worst home depot in 100 miles
        Always terrible service. Don't ever send an employee for anything, they'll be there 2 hours longer than need be because they can't ever stock a lumber dept
        by
          Michelle
          Great customer service
          by
            • Recommended
            Paint department was AWESOME!!!
            Thank you Nancy for all your help! Appreciate all your knowledge was so helpful with our project!
            by
              • Recommended
              So friendly!
              Chains cut to size? Amazing!
              by
                • Recommended
                simple in and out
                Stopped in for a handful of items, and was guided through the store by multiple employees. Couldn't have been more efficient or easier!
                by
                  • Recommended
                  Not a good trip to home depot
                  They would not let us use the advertised $50 discount with a $300 gift card our daughter bought for us for $300. We were very upset considering we have spent thousands and thousands there over the last 35 years!
                  by
                    Everything I shopped for was available and sales associates were excellent and helpful.
                    Love my merchandise!
                    by
                      • Recommended
                      Plants and Soils
                      I bought 2 Umbrellas trees ,2 Tiger tongues trees , still very healthy.
                      by
                        • Recommended
                        alot of years
                        been going there for a good product and people who know where stuff is.
                        by
                          • Recommended
                          Great experience
                          Had a great experience there today! The worker Anthony from home and garden was so so nice to me and helped me so so much! Thankyou Anthony!!!
                          by
                            Thank you
                            Great customer service & professional workers
                            by
                              • Recommended
                              Barbara is Fantastic!
                              I bought a speaker and it is fantastic! The sound quality is great! The customer service was also fantastic!!
                              by
                                • Recommended
                                Christmas decor
                                Everyone I encountered while at this home depot was so professional, helpful and kind. My children love the Chris decor we purchased!
                                by
                                  Great Employees
                                  The pro desk and the customer service desk employees are the best they are always so delightful Pleasant and willing to help. Especially the protest Jason Justin and Bob are three great guys who are always willing to go the extra mile. Thank you gentlemen. I will definitely be shopping there again very soon.
                                  by
                                    • Recommended
                                    Shopping experience
                                    The employees at this home Depot are very friendly and efficient. Also very helpful. I would definitely shop here again.
                                    by
                                      • Recommended
                                      The worst store in WNY don’t shop here
                                      Stock said 4 blowers in stock. Associate looked in overhead for 2min and said guess we don’t have them. Said must’ve been stolen. Went to get the next model up for 50$. Asked if they could do anything on the price due to this. Was scoffed and and rudely told no. Used to work for HD years ago. I guess this policy must’ve changed. Used to give discounts like this to help make customers happy. Associate didn’t even take an orange ladder over to check the packed, double deep stacked overhead. So clearly didn’t want to help. Short woman with black hair and nose piercing. Avoid her at all costs, very rude and unhelpful. As a former Home Depot associate, I’m sad to see how the helpfulness of staff has gone down hill. Also location says now 3 in stock, so there must’ve been one there. This HD can learn from Williamsville, Amherst and Niagara Falls locations. Never had issues at these locations.
                                      by
                                        Can a leader in business lead us to the future
                                        Home depot is an enormously successful corporation. Their footprint on planet earth is enormous. As the planet is an intricate web of life, we need industry leaders to spear the efforts to avoid catastrophic Climate Change and extinction of civilization due to greed and over extraction of the most fragile and precious resources.
                                        by
                                          • Recommended
                                          My NORTH BUFFALO HOME CEPOT
                                          I just love the friendly people at this Home Depot.
                                          by
                                            Great Experience!
                                            Great help from all employees that I dealt with. It was a quick and pleasant experience.
                                            by
                                              • Recommended
                                              Great service
                                              I brought all my supplies that I needed. Employer was friendly and helpful, cashier Juan was friendly and awesome
                                              by
                                                • Recommended
                                                Colin in electrical
                                                Thank you Colin in electrical for helping me find the correct wire and smoke for my home. I was on the edge of buying the wrong stuff when you asked if I needed help. I'm very appreciative.
                                                by
                                                  • Recommended
                                                  Thankful for great customer service
                                                  Kari Lemanski is awesome, really appreciate how much she helped us with our wall oven purchase.
                                                  by
                                                    Great People!
                                                    I would like to recognize the associates at this store. My uncle is a manager at a different store and I used to work at Home Depot back in the day. Associate in paints was very knowledgeable and help me choose the proper paint for my baby's crib. I feel very confident about my purchase. The cashier was amazing, empathized with my situation that I am recently disabled to do to back surgery and I was in a motorized scooter. She even picked up my phone when I dropped it LOL the store was very clean and very well organized. Definitely will be going back!
                                                    by
                                                      • Recommended
                                                      Paint in the right color, in the right amount for the right price.
                                                      I went to another hardware store to get paint and they could not help me. I went Home Depot thinking I would have to buy a couple of gallons of paint that I did not need to cover a few spots on the walls. They gave me perfectly match paint in a sample container. Right color, in the right amount for the right price.
                                                      by
                                                        • Recommended
                                                        Customer Service is horrible
                                                        I shop at this location often due to close proximity to home. After today I’ll probably not return. Nicole (she said she was a manager) in the self checkout area was unprofessional, rude, argumentative and argued even with other Home Depot staff members during my transaction Additional customer service training is necessary or she will run away more customers
                                                        by
                                                          MIchelle is great
                                                          the cashier I met at Home Depot was efficient, considerate and really motivated to get whatever bonuses may be offered to sign people up for credit cards.
                                                          by
                                                            Pro Desk
                                                            Justin at the Pro Desk was very helpful and pleasant.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 542 reviews

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