#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(334)274-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2312 Eastern Blvd
Montgomery, AL 36117
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 448 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (448)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 448 reviews
I purchase stressed homes and remodel them at my own pace. I change everything. I turn the hous...
I purchase stressed homes and remodel them at my own pace. I change everything. I turn the house into a brand new home. That means spending tens of thousands of dollars. By purchasing the materials from Home Depot I save considerable amount of money. You always can find what you are looking for. Customer service is excellent. Returning merchandise is a breeze.
by
  • Verified Purchase
  • Recommended
The store was clean and fitting real big and cool
The store was clean and fitting real big and cool
by
  • Verified Purchase
  • Recommended
Excellent and friendly store - Wanda is to be commended
Excellent and friendly store - Wanda is to be commended
by
  • Verified Purchase
  • Recommended
I had a Great Visit to this Home Depot Location. All Personnel were attentive and graciously assi...
I had a Great Visit to this Home Depot Location. All Personnel were attentive and graciously assisted when I had a question or needed Direction to a product.
by
  • Verified Purchase
  • Recommended
This HD is worse than most. Store manager Ricky De La Garza totally dropped the ball, and his emp...
This HD is worse than most. Store manager Ricky De La Garza totally dropped the ball, and his employees are just as incompetent. I've had it with this chain, and this is easily the worst store with which I have had to deal — and I have dealt with tens of them from mid-twon NYC, to Los Angeles, to TX.
by
  • Verified Purchase
1 found this review helpful
The appliance staff were very helpful, and seemed eager to help us, and answer all questions we h...
The appliance staff were very helpful, and seemed eager to help us, and answer all questions we had. We appreciate the staff for giving us a very good experience with our purchase, and we will be back for our next purchase.
by
  • Verified Purchase
  • Recommended
So so..
So so..
by
  • Verified Purchase
  • Recommended
Lakisha is an excellent sales associate. She could teach a seminar on what excellent customer ser...
Lakisha is an excellent sales associate. She could teach a seminar on what excellent customer service looks like. She helped me with my extra shopping after I bought my dryer. Since I use a walker, that small kindness was special to me. My many thanks to her.
by
  • Verified Purchase
  • Recommended
excellent costumer service
excellent costumer service
by
  • Verified Purchase
  • Recommended
Friendly environment
Friendly environment
by
  • Verified Purchase
  • Recommended
The store is always neat and clean. Store colleagues are always willing to assist and offer assis...
The store is always neat and clean. Store colleagues are always willing to assist and offer assist when they see me looking around puzzled. Very professional staff. I have NEVER experienced a bad colleague at this store and I shop various times do to my own busy schedule. I condemn Management for setting high standards and coaching their staff to achieve these high standards as well.
by
  • Verified Purchase
  • Recommended
Definitely my favorite Home Depot in the area. I'm a contractor, so I visit this store almost dai...
Definitely my favorite Home Depot in the area. I'm a contractor, so I visit this store almost daily. (Sometimes multiple times a day.) Joyce is one of the friendliest and most helpful employees here.
by
  • Verified Purchase
  • Recommended
Sharon was a delight at check out. Friendly and sweet.
Sharon was a delight at check out. Friendly and sweet.
by
  • Verified Purchase
  • Recommended
Tried ordering a washing machine online but I live outside the delivery area. I went to the store...
Tried ordering a washing machine online but I live outside the delivery area. I went to the store and an associate helped me order it to be shipped to the store for me to pick up. I thought all went well until the delivery guy called me from a Wal-Mart parking lot, explaining to me that he could not deliver to a parking lot. It was then that I realized the home depot employee had added the Wal-Mart address as the delivery address instead of the home depot store. I spent 5 hours on the phone with employees from other stores because the employees at store# 0883 on Eastern Blvd would not answer their phones. The next day I had to go online and cancel my order (I was also over-charged for). So after waiting a week and dealing with all this nonsense I still don't have a washer. Absolutely insane. Hire people who ACTUALLY work for their paychecks! Set an example how customers are suppose to be treated!
by
  • Verified Purchase
The employees was very helpful and curtious
The employees was very helpful and curtious
by
  • Verified Purchase
  • Recommended
Montgomery HomeDepot rocks! Associates are extremely friendly and helpful. Please see the Kitchen...
Montgomery HomeDepot rocks! Associates are extremely friendly and helpful. Please see the Kitchen Designer Connel Towns to save money on all of your purchases!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I like having the self checkout versus the long lines with one cashier like at adjacent stores. I...
I like having the self checkout versus the long lines with one cashier like at adjacent stores. I don't like that there are numerous material carts lined up in the building materials section with items "stored" on them where they impede customers from getting to the items they need without pushing them out of the way.
by
  • Verified Purchase
  • Recommended
Lots of stocks available! Great store!!! Friendly staff
Lots of stocks available! Great store!!! Friendly staff
by
  • Verified Purchase
  • Recommended
Great Store! Lot of stock available,friendly staff.
Great Store! Lot of stock available,friendly staff.
by
  • Verified Purchase
  • Recommended
The staff is always friendly! Either someone simply speak or someone is asking if you need assis...
The staff is always friendly! Either someone simply speak or someone is asking if you need assistance! That goes a long way for me, as I am a person that will usually try to find everything on my own; walking up and down isles! So just offering that assistance even when it's not asked shows a lot about the employees!
by
  • Verified Purchase
  • Recommended
The visit was ok
The visit was ok
by
  • Verified Purchase
  • Recommended
Just because this one experience was bad doesn't mean that all my experiences have been bad. Norm...
Just because this one experience was bad doesn't mean that all my experiences have been bad. Normally this location is on the ball. Maybe holiday rush was the issue
by
  • Verified Purchase
  • Recommended
This was the best Black Friday experience ever for me! We were welcomed at the door with a breakf...
This was the best Black Friday experience ever for me! We were welcomed at the door with a breakfast! The deals were right in front of the store. Staff was friendly and helpful. Didnt have to wait at checkout , associate opened a register for me. Store was overall clean. Ya'll nailed it!
by
  • Verified Purchase
  • Recommended
I love this Home Depot. The customer service reps are very knowledgeable about the products they ...
I love this Home Depot. The customer service reps are very knowledgeable about the products they sell and always ready to assist you.
by
  • Verified Purchase
  • Recommended
The people in there are very professional know what they're doing if they don't they promptly get...
The people in there are very professional know what they're doing if they don't they promptly get somebody that does and actually tries to help you find what you need. one of the better stores that I've ever been in.
by
  • Verified Purchase
  • Recommended
I found employee service and friendliness exceptional!
I found employee service and friendliness exceptional!
by
  • Verified Purchase
  • Recommended
It is so good to shop in a place where you see the same personnel in place over the years. This t...
It is so good to shop in a place where you see the same personnel in place over the years. This tells me that Home Depot is a good company to work for, and it also say's that when I shopped there that they will have the knowledge to help me get what I came for.
by
  • Verified Purchase
  • Recommended
A smile goes a long way! The service desk associate was friendly and helpful!
A smile goes a long way! The service desk associate was friendly and helpful!
by
  • Verified Purchase
  • Recommended
Great store to shop! Friendly and knowledgeable staff!
Great store to shop! Friendly and knowledgeable staff!
by
  • Verified Purchase
  • Recommended
A very uplifting experience. The employees are all very helpful, knowledgeable, and friendly. A...
A very uplifting experience. The employees are all very helpful, knowledgeable, and friendly. A smile and greeting goes a very long way. Thank you for making a difference.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 448 reviews

Nearby Stores

Find Another Store

10655 Chantilly Pkwy

Montgomery, AL 36117

5.38 mi

Pro Service Desk

(334)273-3217

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2710 Legends Parkway

Prattville, AL 36066

12.64 mi

Pro Service Desk

(334)290-6065

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1460 Hwy 280

Alexander City, AL 35010

43.47 mi

Pro Service Desk

(256)409-5202

Mon-Sat: 7:00am - 9:00pm

Sun: 8:00am - 8:00pm