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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
May 30, 2023
Great service
I bought something last month and is in very good condition
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Recommended
Apr 19, 2023
Good customer service team
They always nice and helpful
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Recommended
Apr 10, 2023
Attitude Cashier
Our cashier during our return named Brenda was not friendly at all. She didn’t welcome us and kept rolling her eyes at us. We just wanted to be in and out of the store. But questioned our return and when we tried giving an order number she yelled, “hold on”with attitude. Worst experience I’ve ever had at this store.
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Apr 5, 2023
Easy Return and Exchange
Katherine was the cashier who helped me. Very easy to return and purchase a different item in the same lane. It was just a different type of light bulb color that I needed and she did it all in one transaction
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Recommended
Mar 29, 2023
Great customer service
I came to buy some hose bibs. The people there are very friendly, professional, and patient to answer my questions, guide me to the products and explain what they are. Overall I'm very happy and satisfied shopping in this store.
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Recommended
Mar 28, 2023
Great service
Great customer service from the casher.
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Recommended
Mar 22, 2023
Employee makes a raving fan.
I was over priced on the self checkout .Showed the employee the wrong price. He said go back and take a photo! Ok. It took me too long to come back. Showed it to employee. He compared and corrected mistake. Much appreciated.
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Recommended
Mar 21, 2023
Great employees that offer assistance
Great employees that know their trades. Very helpful people in the plumbing area.
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Recommended
Mar 6, 2023
Home Depot at Westview Pkwy
I bought the Gorilla extendable ladder. It was really good and served exactly what I was looking for. Home Depot had a few in stock so I could get one without waiting.
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Recommended
Feb 28, 2023
Self-Checkout
I went to buy 2 boxes at self checkout. Explain to me why the worker there took it upon himself to approach me, stand then waiting for the receipt, then grab it and hand it to me. Did you think I was stealing $3.84 worth of boxes? Never requested help or asked for assistance. In fact I get a military discount and know how to scan everything hence why I went to self check out. Felt like harassment!
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Jan 19, 2023
Great service and easy checkout
I have been coming to this store for 10+ years and have only encountered one instance where I had to wait any significant amount of time to check out. This store also seems better staffed than other stores. I am always able to find someone when I need assistance.
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Recommended
Dec 17, 2022
Awesome and friendly staff
Awesome employees in this location
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Recommended
Dec 2, 2022
Exemplary Employee Halee Griffith
Halee Griffith Sp Sales Asst Mgr was most helpful and provided exceptional care with a smile and warmth that made the store visit most enjoyable
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Recommended
Nov 4, 2022
Very rude cashier
I got to the cashier (Jayashree) check out she scans blue scotch painters tape size 1.88 for $8.48 i informed her that the display said $7.98 she said there is nothing she can do. So i walked back to paint dept and asked if they could fix this. The nice lady at paint gave me a slip to give to the cashier to mark the price down. I go back up there and she immediately says, “did you grab the correct ones because I can’t change the price here” I showed her my slip and she changed the price. Now she is sarcastically scanning with attitude and says ill bag at the end. Because i was starting to gather the already scanned items. After payment she took 3 bags and just very dismissive tossed them out her hands and as 2 fell she didnt help to pick them up she didnt help to bag any items at all she just moved on to the next customer leaving me standing there bagging the rest of my order up. ( this is all on camera at 10:38am 11-4-22) i visit this store 4 times a week for business purposes I hold a Home Depot pro member credit card and spend over $500 each time i enter. I asked to speak to a manager about this but the manager was very busy and I couldn’t wait any longer than 20 mins which i had already waited so i just left. But she needs an attitude adjustment or she doesn’t need to be on the frontline of customer service. Fyi nobody changed the pricing mistake its still reading and scanning at the wrong price making customers who don’t look closely pay almost $1.50 per roll from this mistake.
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Oct 17, 2022
Awesome employee named Apollo!
Employee Apollo helped us with any and everything we needed. A very excellent employee!
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Recommended
Oct 14, 2022
Fabulous Store!
I stopped in to purchase several plants from HomeDepot. As I entered the store it was so clean and organized that I toured the entire store to see what all they had to offer. Several times I had employees ask if they could be of assistance. How nice is that! When I entered the garden section, all the plants were fresh and in excellent condition. The outside area was very clean and organized, and since it was it was easy to purchase even more than I intended - their selection was awesome. Management should be proud.
The cashier was knowledgeable, fast and ever so kind. What a great experience. I look forward to going back again soon to purchase even more plants and appliances for my rental property.
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Recommended
Sep 21, 2022
Great employees
Gavin was very nice and helped me carry items into my car. He helped me even when he wasn’t clocked in!
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Recommended
Sep 20, 2022
KG, Noel and Michelle went above and beyond for GR8 Customer Service!
So happy with the purchase of new garage door panels/opener and refrigerator/freezer.
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Recommended
Sep 12, 2022
Great store
Store is always knowledgeable and friendly
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Recommended
Aug 26, 2022
woste store on sam diego
who ever is on charge does not care about their customers at all. over 12 people on line to check out and only 2 registers open and was told no they don't open more registers.
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Aug 24, 2022
Shopping experience
This store has employees that are available when you need them
Thanks
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Recommended
Aug 19, 2022
Helpful associates
I went to the Home Depot to get a piece of wood to cover a large window after an AC installation. I was there before with the wood ready when I was told that the cutting saw under repair. This time, I asked an associate by the name of "Hunter" if it was fixed. He said yes and he can help cut. He waited for me to get the wood; this time I got two pieces. He then cut them to the dimensions I requested. He was very kind and courteous. He makes my shopping experience at The Home Depot a pleasant one. Thank you!
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Recommended
Jul 31, 2022
Great customer service
Alex at the cashier went above and beyond to help us load 15 bags of stone
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Recommended
Jul 27, 2022
Friendly store
Everyone is always helpful, cheerful, and knowledgeable.
Store is neat and organized. Check out is quick and easy.
Stock has good choices.
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Recommended
Jul 26, 2022
Best store
Everything that I need for my diy projects found here
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Recommended
Jun 17, 2022
Great Experience
I ordered these tiles online and the price had dropped dramatically. I ended up paying less than I expected which was a very pleasant surprise. The tiles arrived and are GORGEOUSf! Very happy!
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Recommended
Jun 13, 2022
Happy as a bumblebee
Golnoosh Is super friendly and cheerful
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Jun 8, 2022
Great service and beautiful plants
good design, nice looking pot. With HomeDepot's employee Shannon's service and help, both the plant and pot looks beautiful.
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Recommended
Jun 6, 2022
Great store, with great staff and very clean.
I went to buy various things I needed for my apartment. Everything was there, and I had great help getting what I needed.
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Recommended
May 31, 2022
website indicates 17 in stock, none could be found, staff was useless
website indicates 17 in stock, none could be found, staff was useless