#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)932-7804
Tool & Truck Rental(210)932-7810
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2658 Sw Military Dr
San Antonio, TX 78224
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Customer Store Reviews

  • 4.3 out of 353 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (353)
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Showing 1-30 of 353 reviews
Home depot's finest
I like to go shopping here everything I buy is long lasting and comes with warranty so if I have any issues I know my friendly customer service will help me out in anyway possible
by
    • Recommended
    Quick service with a smile
    I bought two faucets because I couldn't make up my mind. But they made my return quick and easy. Thanks!
    by
      Refrigerator
      We bought a LG 28 cubic ft 3 door French Door Refrigerator. The color and the price of the new fridge was very reasonable. Great customer service. Oscar Rangel was Our sales clerk and was very knowledgeable in his area. I recommend this location to all my friends and family
      by
        • Recommended
        Terrible help
        Cashier on the phone, no associates to help load bricks… It was just too much annoyance. Store was also kinda messy and poorly organized.
        by
          Thank goodness for Corina in the flooring department. She was so kind, helpful, knowledgeable and understanding of our situation and needs.
          Thank goodness for Corina in the flooring department. She was so kind, helpful, knowledgeable and understanding of our situation and needs.
          by
            • Recommended
            Great customer service
            Robert A. assisted me in finding the parts I needed to finish my ceiling fan install.
            by
              • Recommended
              Carlos O is a great rep
              I visited the store and did some online ordering and Carlos exceeded my expectations. He is knowledgeable and courteous and allows follows up to be sure my needs were met.
              by
                • Recommended
                Poor leadership
                It is frustrating that Frank provided assurances he was unable to live up to. "We care about each other & we care about the customer. The things we do for customers inside & outside the stores demonstrates our commitment to them." is no longer true. Not when leadership can't manage to keep its word.
                by
                  1 found this review helpful
                  Great customer service
                  Lucy the manager was very helpful with my visit to purchase a new refrigerator. She was very patient and she explained everything in detail.
                  by
                    • Recommended
                    2 found this review helpful
                    Great service
                    Just wanted to say, "Thank you Oscar for your help this evening
                    by
                      • Recommended
                      Satisfied customer.
                      I do almost all my home improvement shopping at Home Depot and admit that they usually have what I need on hand. The customer service is good and, more times than not, there's usually someone close by to help.
                      by
                        • Recommended
                        Appliance department employee was excellent
                        Had a wonderful experience in making a decision to purchase and appliance. Oscar had great insight on all the different aspects of each appliance I wanted to buy and made my ultimate decision easy.
                        by
                          Poor service
                          If you want to buy windows you can only order them with Carlos. No one else in that store can help you. I ordered windows and one was made incorrectly. I had new order number and invoice . All they needed to do was refund and charge me. Over a two day period I came in contact with 5 different associates. Not one would help me.
                          by
                            1 found this review helpful
                            Abigail Flores is the best. Train her for management
                            Abigail Flores makes this store worth the visit. If not, review would be 1 or two stars. Not much else I can say. She made several of us feel extremely valued and was willing to help without hesitation.
                            by
                              • Recommended
                              2 found this review helpful
                              Happy employees
                              Screw drivers excellent
                              by
                                • Recommended
                                great experience
                                products were great!
                                by
                                  • Recommended
                                  customer service
                                  the employees need to be tentative to the customers and assist them in the right direction
                                  by
                                    • Recommended
                                    Extremely helpful and courteous!
                                    I'm extremely pleased with the hanging lights I recently purchased in preparation for a graduation party!
                                    by
                                      • Recommended
                                      Friendly atmosphere, friendly staff. Able to find everything we were looking for.
                                      Plants are beautiful. Had to have a few.
                                      by
                                        • Recommended
                                        Rgr
                                        Products on shelves need to be more organized. Shopping lanes are cluttered.
                                        by
                                          • Recommended
                                          MY GO TO STORE FOR HOME DUTIES...!
                                          Love The Garden Area, Always Well Stocked With All I Need...
                                          by
                                            • Recommended
                                            Great Customer Service
                                            I went to purchase gift cards. I thought I was going to have to hassle with self check out. An associate helped me get the gift cards and assisted me with the purchase. Great friendly service.
                                            by
                                              • Recommended
                                              Need to clean store
                                              Busy but had what I needed
                                              by
                                                • Recommended
                                                Do better
                                                Give customer more attention, at the end of the day how they are treated and helped determines if they buy your merchandise or go to another store
                                                by
                                                  Could have been a better experience.
                                                  Love my Ryobi Hammer drill(P214). Great price and very powerful. But my experience wasn't great at the store. Power tools in cages and took some time to find someone to help. A uniform shirt or the old orange apron to make employees visible would help. Only one register manned where the drill was left so check out was time consuming.
                                                  by
                                                    • Recommended
                                                    I bought during a lunch break schedule and was in and out. Just what I needed.
                                                    by
                                                      • Recommended
                                                      Great Experience
                                                      I bought some wall tile for my bathroom for the bath and shower wall and the tile is going to be very pretty when my plummer get the job done
                                                      by
                                                        • Recommended
                                                        Great employees
                                                        Juan went over and beyond his duties love this store
                                                        by
                                                          • Recommended
                                                          Awful Self-checkout Customer Service
                                                          After asking for help two times at the self-checkout register, Sheana proceeded to try and assist anyone and everyone else.
                                                          by
                                                            Above and beyond
                                                            An employee by the name of Sky in garden center was extremely helpful and informative. He was amazing and made our shopping experience a pleasant one
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 353 reviews

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