Reviews for Middletown,DE #6843

Whom ever is running this show should be fired no cashiers and no bags

Julie who was working the PRODESK on Friday 3-11-22 was contacted regarding my carelessness, leaving two boxes of deck screws on the lumber cart after loading my vehicle. I noticed this some two hours later. She went above and beyond, going out to the lot and located the screws on the cart I had left in the cart return area. She provided this assistance without hesitation or request. Julie clearly exbibits values that are instilled in organizations who encourage and appreciate the value of customer service.

Each time I enter this Home Depot, someone is always greeting me. The aisles are clean and not full of plastics wrapping garbage or wood bits. Someone takes a lot of pride in this store and it shows. The employees always seem friendly and helpful. Thank you!

The Middletown Home Depot sales people are very friendly and helpful. You don’t get the impression that you are a bother or not worth their while. On the contrary…extremely helpful and go out of their way to find what you’re looking for.

Excellent customer service. Very friendly staff. Literally made my night.

Cathy at checkout was extremely helpful and friendly. Was very patient while I loaded my military discount.

Friendly Knowledgeable staff.Ready to help if needed.

Rick from tools was great! Helped me make a good decision on what line of cordless power tools to start with. Thanks, Rick!

I got to the Middletown location at 8:55 (which is 5 mins before close). I completely understand that staff are ready to wrap up and go home, but even that late in the shift, staff were courteous and helpful. Shout out to Cathy at checkout! I do agree. "You are the best!"

Employees are always knowledgable about where I can find the products I need throughout the store, sometimes down to the aisle, bay, and where on the shelf it is. Pretty wide selection too, I can almost always find what I need.

Always Have A Great Experiece Visiting This Home Depot

“Whenever I have a need, Home Depot comes thru in the clutch!!”

Within 5 minutes of entering the store I had 10 options in front of me for the product I was looking to purchase. Kevin at customer service went above and beyond tonight. I honestly use the competitor for all my home needs but will definitely return to this store for my future home needs.

WE BUY EVERYTHING WE NEED AT HOME DEPOT AND EVERYONE IS SO NICE AND HELPFUL WHEN WE NEED HELP.

Great customer service and sincerely pleasant employees! Super clean bathrooms. Nice selection of products. Good sales on hand sanitizer!

Staff are always readily available, friendly and helpful. Creates a pleasant shopping experience.

REGUARDLESS OF WHAT I AM LOOKING FOR I CAN ALWAYS GET IT AT THE MIDDLETOWN HOME DEPOT.

ORDERED SUPPLIES & WHEN THEY CAME IN WE WERE NOTIFIED , WENT TO THE STORE BUT THE PICKUP BOX WOULD NOT OPEN AND NOT ONE EMPLOYEE IN THE STORE COULD OPEN IT SO I CANCELLED THE ORDER.

i would say the cashier olivia has no clue on the store policy on open bags of soil and should be re trained and carol the manger is the best ,, most people working here love to help you.. the guy in the parking lot with the carts is a ace.... 5/23/21 9.58 am .. in the garden center ,, very bad attitude..

Rebecca at the checkout was super awesome and made sure to inform me about the products I was buying for my pool. She was super nice and friendly

I always receive great customer service and all the employees are willing to help me.

Great shopping experience, clean store, fabulous employee's! I am currently looking to switch jobs and would love to work at this store location!

If you want fast service, friendly people, and the cleanest store ever, this location is in 1st place!!

Nicest staff I have ever encountered. Helpful and courteous. Just nice people. Store is clear and well stocked.

Middletown Home Depot had the products we needed at the price we appreciate. The staff was courteous, helpful, and smiling! One item we needed was not available at the store and the customer service staff helped us order on-line and set-up free delivery! This will be my "go to" store!

The store was clean and the aisles and prices were clearly marked

Beyond helpful team! I would travel the distance just based off the costumer service and amazing items they have to choose from! I love this store and the employees! I usually don’t write reviews but this one I had to do because how excellent my experience was!

Alexis, store manager, didn't help me with my concern about the defective product I purchased from his store. Alexis hardly spoke English and wasn't helpful to me as a customer at all. I received a defective product from his store, in which was in a huge box. Normally, I would understand these circumstances, but when purchasing something in a huge box and the inconvenience of having to load it and unload it and then having to do that all over again because their product was defective isn't fair to the customer. All he wanted to tell me was, "You get new one and you return broken one." Absolutely not what you want to hear when returning something as bulky and cumbersome as this product (a huge storage shelf that had to hang out the back of my trunk). A defective hammer, ok, I don't care.

My place to shop for home needs!!

Very positive, helpful employees and well-stocked shelves. Thank you!