#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)698-3404
Tool & Truck Rental(972)698-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18855 Lyndon B Johnson Fwy
Mesquite, TX 75150
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Customer Store Reviews

  • 4.5 out of 621 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (621)
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Showing 1-30 of 621 reviews
Great Customer service appliance in stock
Great location great customer service Margie E. was knowledgeable
by
    • Recommended
    Shopping experience at appliance department
    I went to buy some appliances from this store and was assisted by Rosa in appliance department. She was very helpful. There was an issue with the additional discount and she got hold of manager, Francisco, who took care of it in no time. Really happy with Rosa and store manager service.
    by
      • Recommended
      Great features and better customer service.
      Linda Gonzalez, beyond helpful and nice.
      by
        • Recommended
        Great Store
        I went in to buy me a dryer, and the man that helped me was very helpful, and answered all my questions I needed to know about the dryer the dates and time
        by
          • Recommended
          Warm welcoming and excellent support.
          We are expecting to buy a deep freeze with easy installment and it should be delivered within a week. So Home Depot fulfilled our all expectations! Thank you
          by
            • Recommended
            Amazing Experience
            My father and I went to this store to buy some new appliances. We came across Margie Elsabie in appliances and she was just amazing. She was so friendly and assuring. She helped throughout the entire process and we are definitely going back to this location. Shout out to Frank as well in the electrical area!
            by
              • Recommended
              Shopping experience was amazing
              If you’re placing any regular special orders look for Lakesha at the Service desk! She knows her stuff and you are bound to get a laugh!
              by
                • Recommended
                BAD CUSTOMER "SERVICE" ATTITUDE
                HD refused to take a legal tax exemption for from the State of Texas. Said I had to pay the tax and then go online & jump thru hoops so maybe next time they would not charge me tax. On top of that, they entered my company check info wrong & said the check was rejected. Refused to reenter of seek help
                by
                  Smoker purchase
                  I bought a smoker for my husband for fathers day, and he absolutely loved it! So happy with my purchase and for the help I received from Mr. James and his assistant, I didn't catch her name but she was very helpful. Thank you.
                  by
                    • Recommended
                    Great customer service!
                    My wife and I purchased a new washer, and the experience was awesome! Thanks Linda!
                    by
                      • Recommended
                      Kitchen cabinets
                      Employee did not want to assist us.
                      by
                        • Recommended
                        Special Thanks to Mesquite Store employees - Dale, Elton & Sylvester
                        Thank you to HomeDepot Mesquite Employees Dale, Elton & Sylvester at Store # 6537. They always help me find my order and load fence panels on my truck. They are so cordial and willing to help everytime I visit the store. I appreciate their going above and beyond expectations. . Pls show appreciation, promote hardworking and exceptional HDepot employees like Dale, Elton & Sylvester!
                        by
                          • Recommended
                          Very nice store
                          I just love shopping this store. It is easy to find what I want & the employees are very helpful & friendly.
                          by
                            • Recommended
                            Great customer service!
                            The manger and the person that helped me purchase the lawnmower did everything they could to make sure I was able to load it on my truck and take home the same day. They told me they usually do not load them up on trucks and only on trailers but they helped make it possible! Was very grateful for that especially because my father needed one quick! I do not remember there names but I believe the mangers name was Marcos or the individual who help me purchase it was. Thanks again guys!
                            by
                              • Recommended
                              GREAT
                              I was in the store today and Christina Did an amazing job helping me with my problem. I was very happy with her helping me with everything . She called the credit center 3 times for me . I was with her for hours . She was very respectful and polite
                              by
                                • Recommended
                                Managed to find article that was not on the shelf.
                                Helpful to the nth degree! knowledgeable, super friendly, and patient!
                                by
                                  • Recommended
                                  Need what I need no questions
                                  I’m always able to find what I’m looking for at this location. Regardless of what it is. Yahoo
                                  by
                                    • Recommended
                                    This store is very neat and have associates willing to help
                                    Awesome customer service! Would like to say Lakesha brighten my day telling me to keep being great! Keep the smiles going
                                    by
                                      • Recommended
                                      Sale Associate- Dany
                                      Danny was an amazing associate who helped us pick out each item for a bathroom remodel. Hes amazing and when the extra mile. I will be coming back.
                                      by
                                        • Recommended
                                        GREAT SERVICE
                                        If you wanna get awesome service go to this HM DEPOT here in Mesquite! LAKESHA at the RETURN DESK WAS A GREAT HELP!
                                        by
                                          • Recommended
                                          Tracy is Amazing
                                          I went in looking for light bulbs for three different rooms in my home. As soon as I entered I believe I walked on aisle 6 and I was immediately greeted by tracy. With a smile she asked if needed help and then kindly took me to where I needed to be. For two of rooms that I needed bulbs for I had to picture of the actual bulbs only the socket/frame. Tracy was able to quickly identify the bulbs I needed and then she found those that were compatible. She had a very extensive knowledge of bulbs and respectfully educated during this experience. I felt super grateful to have had her there. Tracy if you see this. Thank you again, you were a lifesaver. I had a bad experience at another store prior to coming to Home Depot and I was a bit worried about getting the same sort of experience. But you were nothing short of amazing.
                                          by
                                            • Recommended
                                            Best Customer Service
                                            Best customer service awards goes to Francisco C. He was so helpful to me and he did it all with a smile.
                                            by
                                              Projects
                                              I am so glad I chose this location to start my kitchen project.
                                              by
                                                • Recommended
                                                Quick and friendly customer service
                                                Great staff, great prices and even better service.
                                                by
                                                  • Recommended
                                                  Excellent Service in Kitchens at Meaquite Home Depot
                                                  Our sales lady was delightful to work with, helpful in suggestions, and insightful in making sure we didn't make any mistakes in matching our product. She was polite, and attentive and while we looked around at all products, she was able to help others with quick, efficient helpfulness. No doubt she knew her products in the area.
                                                  by
                                                    • Recommended
                                                    TURNED DOWN ON SUNDAY
                                                    SHOWED UP 45 MINUTES BEFORE POSTED CLOSING ON THE DOOR. I NEEDED SOME AIR FILTERS IN A PINCH. UPON ARRIVING AT THE STORE I WAS TOLD THAT THE STORE IS CLOSED. I TOLD THE ASSOCIATES I WOULD BE QUICK. STILL WOULDN'T LET ME IN EVEN THOUGH THERE WAS STILL 45 MIN ON THE CLOCK. SORRY FOLKS, I HAVE 0 TOLERANCE FOR RUDE EMPLOYEES. ANOTHER CUSTOMER BEHIND ME WAS NOT HAPPY EITHER. NEITHER ONE OF US WILL BE BACK DUE TO RUDE LAZY EMPLOYEES GREETING CUSTOMERS.
                                                    by
                                                      One person MADE the difference
                                                      We had a not so great experience at this location (lazy unhelpful employees), but the cashier Linda turned it around. She made sure we were taken care of and found people to help us load our purchase (lumber and building materials) onto a trailer. There was no one willing to help us before we got to Linda. The 5 stars are for HER!
                                                      by
                                                        • Recommended
                                                        Great customer service at this location
                                                        Look for Lakesha at the service desk! Great with her customers!
                                                        by
                                                          • Recommended
                                                          No product
                                                          Every time I visit this store I leave without buying everything I came for or nothing at all, because the shelves are bare.
                                                          by
                                                            Bad service
                                                            Violeta was very rude and not helpful at all but thank you briza for helping loved you service
                                                            by
                                                              Showing 1-30 of 621 reviews

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