#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(972)698-3404
Tool & Truck Rental(972)698-3410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18855 Lyndon B Johnson Fwy
Mesquite, TX 75150
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 621 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (621)
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Showing 1-30 of 621 reviews
Fully stocked
This is one of the cleanest and fully stocked homedepots I have seen so far.
by
    • Recommended
    Great Features!
    I am more than happy to have purchased a Shed from Home Depot. they make it so easy you do not have to worry about a single thing home depot will do pretty much everything for you, from Installation, city permit and much more.
    by
      • Recommended
      Linda gonzalez
      Linda gonzales is very helpful
      by
        • Recommended
        Keys
        Love this location and their employees but why does it coast 3.97 to get a key made bro! Bill in hardware and Lakeshia at customer service knows their job
        by
          • Recommended
          Customer service
          Linda in the appliance department was awesome great customer service!
          by
            • Recommended
            GREAT STORE LOCATION
            STORE LOCATION AND ENVIRONMENT IS FAMILY ORIENTED AND CATERS TO MY NEEDS. THE WORKERS HERE ARE AWESOME. VERY PROFESSIONAL AND FRIENDLY.
            by
              • Recommended
              Great employees
              The employees at this story were extremely friendly and available. When I was clearly puzzled, an employee approached me and helped answer the questions that I had about a particular product.
              by
                • Recommended
                Shelly
                No issues on this visit great customer service
                by
                  • Recommended
                  Happy customer
                  I’ve never seen an associate so patient to help you when it’s time to get off I stopped in it was about 355. Lakesha took the time to order my special order and when I was checking out at the self check out she also helped me finish my cell, this store has amazing customer service and a tenant associates through After store. Keep up the good work.
                  by
                    Great cashier service!
                    Marilou was so nice and patient also the manager Violeta had to help with some issues, she was so helpful and nice. Thank you very much!
                    by
                      • Recommended
                      Store returns desk
                      Service was great no wait
                      by
                        • Recommended
                        Great service
                        Lakesha is very fast! She knows her store
                        by
                          Viola is very rude!
                          If you want a pleasant shopping experience, skip Viola. Rude and nasty and she has zero interpersonal skills. She needs to be working on the back dock very far away from customers.
                          by
                            Curbside not pulled. Associates simply chasing a metric.
                            Items were not pulled for curbside. I went into the store for my curbside order. The FES Janice told me that the store manager has instructed them not to pull the orders until the customer is at the store. I had a curbside order, waited about ten minutes bedore i went inside. When i went in, the returns cashier made the comment that there was a curbside that had been waiting awhile. I informed her that i was that curbside. I asked her if the order was pulled and staged. She replied that they are staged “everywhere.” She called the department who asked what item it was that needed to be pulled. Keep in mind, this order had been placed not 20 minutes before. The order was in “ready“ status. This is absolutely a broken process in this store. HD should remove this as an option for your customers, as you are only going to disapoint and create a poor shopping experience.
                            by
                              Staff was great!
                              Got in and out as swiftly as i can with the help of the associated. this wouldn't happen at other locations I've been to.
                              by
                                • Recommended
                                Amazing manager specials at this location great customer service
                                They always have managers specials amazing mark downs! The clearance section is organized! Friendly associates! Lakesha at the customer service desk sold that credit card as if she was buying flooring saved me $50 bulks
                                by
                                  • Recommended
                                  Great Traditional Customer first Service
                                  This store is great as a former employee and regular customer for our houses and properties .. thanks The Great Home Depot Mesquite..
                                  by
                                    • Recommended
                                    Customer Focused
                                    Great overall store standards. Leaders lead by example. Management team including the store manager Steve on the sales floor engaging with customers and associates
                                    by
                                      Buying Experience
                                      We thought we would be in the store for hours setting up an account and making our appliance purchase. We were done in about 20 minutes. Our sales associate, Margie E. was very pleasant and fun. We will definitely shop at this location again.
                                      by
                                        • Recommended
                                        Great job
                                        I am very happy for the refrigerator I bought from Home Depot. The sales lady, Ms Linda Gonzalez was very helpful and knowledgeable.
                                        by
                                          • Recommended
                                          Great Store
                                          This is a great store with excellent customer service!
                                          by
                                            • Recommended
                                            Friendly knowledgable eployees in a well stocked store
                                            I needed to replace a 40+yr. Old 3 handle bath/tub faucet with another of same to save retiling . Found compression stems in stock but decided to replace complete valve rough in and trim. Pleasantly surprised they had several 3 handle models in stock .Unlike some competitors. And what was even better is Willis was helpful and knowledgeable about what parts I needed.Then I needed some fence pickets from lumber section .The female employees there stopped what they were doing to check inventory &prices for me. Their supervisor even helped us load some on cart. Makiah checked me out with a big smile & thank you. On a recent visit Avery in lawn /garden was just as attentive. My family and I use to shop this Mesquite store but switched to a closer rival. Now ,with employees like these and a well stocked store, I will be coming Home ,to The Home Depot. Even if it is further its worth the time for me. YOU Nailed it ya'll! .
                                            by
                                              • Recommended
                                              What a total mess of a store
                                              Aisles a mess in plumbing and sprinklers. Bathrooms trashed too. They seem to be focused on middle of aisle specific special product sales most.
                                              by
                                                Great customer service
                                                I had a big ticket item to return and i used the credit to buy a washer/dryer. Both the manager and Rosie, the sales associate were super helpful.
                                                by
                                                  • Recommended
                                                  EXCELLENT SERVICE
                                                  Manger named Francisco helped me look for what I wanted and helped me to self checkout and cashier named Evelyn made it a quick and easy purchase.
                                                  by
                                                    • Recommended
                                                    Smile
                                                    Linda G made my shopping experience the best . These things can be very stressful
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      Everyone was super helpful. Thanks again Danny for assembling the backdrop for me. Also, what was so impressive, he used that moment as a teaching moment for a younger associate. Great job!
                                                      by
                                                        • Recommended
                                                        Messy store
                                                        This store is a mess. Unorganized isles and filthy outdoor containers, specifically pool supplies. Employees are rude and seem to have no service training.
                                                        by
                                                          Customer Service
                                                          I was very satisfied with the store services.
                                                          by
                                                            • Recommended
                                                            Staff is a little short on Sundays in the appliance department
                                                            Linda from the appliance department was very friendly and nice she was very knowledgeable about the washing machine and explained the warranty to my dad in spanish too 10/10 service
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 621 reviews

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