Reviews for Mahwah #963

Every single Item Is Perfect !!!

We found what we wanted. Price was good. And, this toilet paper holder is MUCH simpler than the one it replaces. And installation was simple.

I went into the store today to buy a new grill. Since it had to be special ordered, Stephanie in the Customer Service department handled the transaction. She was fantastic, took her time, made sure that everything was handled properly. When she had a question, her boss Jeff jumped right in and got us the answers we needed. Thanks again for your fantastic customer service.

the garden staff all were helpful and accommodating. they took me to everything I couldnt find, asked what else they could do. and seemed to enjoy their job and smile!

Was very pleasant and Friendly

John at Pro Services is is Wonderful! The store is clean, well stocked and well organized. The staff are professional, courteous and extremely knowledgeable.

John at front with over 25yrs w HD is a treat if u can have him serve U!

Excellent Service. Drake products

I’ve been to quite a few Home Depot’s in the east coast and this one is by far THE most awesome one with the best service and employees!! Patient, professional and super friendly!

Team was super helpful finding the mower I was looking for. Checked other locations and really made me feel taken care if

Quickly stopped at this HD by chance while traveling through the area. The store was clean, organized, fully stocked with the products I needed. The associates were all extremely helpful, especially Bill, who was able to help with recessed lighting and John at self checkout. The associates were actually knowledgeable, competent, patient, and helpful - which is rare at many HD locations.

I am a local customer who stops by a couple times a month. The employees are always pleasant, courteous, helpful if I need help. I took the time to post this because from the person in the parking gathering carts, to the staff putting stuff away, the return desk and the cashiers. Bad news don’t get better with age and a lot of times good news just doesn’t get out there!

My last visit to Home Depot was extremely enjoyable because of the service provided to me from Mr. John Egan. He was very respectful, knowledgable and cooperative in helping me with my checking out.

Hannah went above and beyond understanding how upset I was that these shrubs ordered from Home Depot had perished so soon after purchase and planting

Delivered defective product, promised to return with replacement. Took it back and never showed up with replacement on 2 different delivery dates.

Nobody in the store was able to help me with general questions about replacing a door or how to order one

Happy with the appliances and tools I have bought

We moved to this area almost a year ago and are renovating our home. Taking trips to Home Depot has become a weekly thing. We have many questions pertaining to our projects and the Home Depot staff here has been extremely patient and helpful in providing us with their assistance from indoor to outdoor products. We are not disappointed with their help, suggestions and input. The courtesy extended by customer service has been great as well! We have had a great experience being serviced by Samy a few times. She’s been very helpful and so have the other customer service staff members. Always pleasant and welcoming!

All were friendly and knowledgeble

Close by, well stocked, friendly people

Kevin helped us in the lumber department. He was very professional and knowledgeable and courteous

Needed to get keys made, Easy to locate area where keys are copied. A employee paged a hardware specialist for me. Associate who responded couldn't have been nicer, addressed me as Sir, asked what I needed and when done asked if I needed any further assistance. You cannot ask for more

Over all great experiences

I’ve shopped in this store many times and I’ve always gotten the help I’ve needed from associates. The store is clean and organized. Russ in kitchens is exceptional! Thank you!

Paul in Total Tech Tool Rental was extremely helpful. He walked me through the steps of the repair on my snowblower and kept in constant contact with me prior to and during the repair. He helped with a good price for the service and went above and beyond to take me through everything and ensure I was satisfied. I'll be going back to this store location mostly because of his fantastic service.

This is the same as any other THD. Low staffing levels. Unmanned depts, I was in D26 plumbing and no one around to assist. MOD too busy to help and didn't take time while walking to call 126 on "first" phone to ee where plumbing coverage was.

I purchased an Echo 14 inch chain saw and it is really easy to use and to maintain.

HOME DEPOT IS MY 2ND HOME...LOL

Employees were very helpful during the shopping experience and check out

I am in the process of ordering a faux wood blind for my home. The sale and quality of the product was what I was looking for.