#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)277-0402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
801 E Walnut Street
Lebanon, PA 17042
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Customer Store Reviews

  • 4.7 out of 401 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
I have not been so pleased at a store as I was at my local Home Depot today. They were very frien...
I have not been so pleased at a store as I was at my local Home Depot today. They were very friendly and helpful and served us quickly and even helped us load our lawn mower in the car as my husband is disabled and can not lift. Even employees who we happened to just walk by while shopping acknowledged us with a smile and How are you or Hi. You don't get that any many stores
by
  • Verified Purchase
  • Recommended
I like the store its close to home ,personal are kind and friendly Thank you
I like the store its close to home ,personal are kind and friendly Thank you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Needs more people talkings spanish
Needs more people talkings spanish
by
  • Verified Purchase
  • Recommended
Well stocked, clean store with an abundance of friendly and very helpful employees.
Well stocked, clean store with an abundance of friendly and very helpful employees.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store does not have a wide enough selection. Return policy sucks. Management has poor dispute res...
Store does not have a wide enough selection. Return policy sucks. Management has poor dispute resolution skills.
by
  • Verified Purchase
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Terrible experience. I got the plywood cut into pieces that I needed but I ended up paying almost...
Terrible experience. I got the plywood cut into pieces that I needed but I ended up paying almost $30 for a piece that was tagged at $4.57. I only picked that piece to be cut because it was cheap but it wasn't the correct label. There was no price tag for the piece I picked the employee told me after showing him where I got it from.
by
  • Verified Purchase
It is nice to be able to find an associate to ask questions. Clean store, friendly, knowledgeable...
It is nice to be able to find an associate to ask questions. Clean store, friendly, knowledgeable associates. Like shopping at the Lebanon store. Eric F. was helpful on our quest to find a replacement patio door. Gave us good advice and options so we were able to select an Anderson patio door that matched our needs.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
When my online order was delayed, I was frustrated. Michele, the Customer Service Representative...
When my online order was delayed, I was frustrated. Michele, the Customer Service Representative, was patient and kind as she helped me select another in-store product that solved this problem. I highly recommend the Lebanon Home Depot, especially their Customer Service Department!
by
  • Verified Purchase
  • Recommended
The Home Depot employees are friendly eager to assist you; they are knowledgeable about the merch...
The Home Depot employees are friendly eager to assist you; they are knowledgeable about the merchandise they are selling and if they don’t know the answer they get someone else who will know. I have been shopping there for years and never had any bad experiences. I recommend everyone to shop there for the household needs.
by
  • Verified Purchase
  • Recommended
Years ago, it was hard to find someone to help you at this store, but if that turned you off and ...
Years ago, it was hard to find someone to help you at this store, but if that turned you off and you haven't been here in a while, it's time to give it another shot. The people here are helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
The stores typically clean but there's so many different locations of same items which can make y...
The stores typically clean but there's so many different locations of same items which can make your quick run turn into a long one.
by
  • Verified Purchase
My husband & I have found the Lebanon, PA store a very nice clean store with a very vast inventor...
My husband & I have found the Lebanon, PA store a very nice clean store with a very vast inventory. Everyone there is very knowledgeable, helpful and nice. Whenever we can't find something on our own the employees always know where it is. When ever I'm looking for a home project or a craft project Home Depot in Lebanon, Pa is the first place we go to. My husband is a Vietnam Veteran and ALWAYS gets the military discount which means the world to him. Thank You Home Depot!!!!
by
  • Verified Purchase
  • Recommended
I received good price on the store and the employees are great
I received good price on the store and the employees are great
by
  • Verified Purchase
  • Recommended
We like our local Home Depot store. It is very close to our residence so we are there quite frequ...
We like our local Home Depot store. It is very close to our residence so we are there quite frequent. They have many sales associates they are extremely helpful.
by
  • Verified Purchase
  • Recommended
Everyone was very courteous and helpful, from the paint department and lawn equipment to the cash...
Everyone was very courteous and helpful, from the paint department and lawn equipment to the cashier. it was a pleasant experience.
by
  • Verified Purchase
  • Recommended
Great customer service! Great selection of products. Fair prices. Easy check out.
Great customer service! Great selection of products. Fair prices. Easy check out.
by
  • Verified Purchase
  • Recommended
nice store.
nice store.
by
  • Verified Purchase
  • Recommended
Had difficulty finding my items and everyone was busy helping others and manager Paul seen I look...
Had difficulty finding my items and everyone was busy helping others and manager Paul seen I looked list and made sure to take time off of his break to aid me. Will definitely return and may apply there in the future perhaps :)
by
  • Verified Purchase
  • Recommended
They were very helpful finding the product we were looking for.
They were very helpful finding the product we were looking for.
by
  • Verified Purchase
  • Recommended
Tremendous people who work to serve
Tremendous people who work to serve
by
  • Verified Purchase
  • Recommended
The store was clean and the store associates were helpful in the lawn and garden center.
The store was clean and the store associates were helpful in the lawn and garden center.
by
  • Verified Purchase
  • Recommended
The store was clean. The item that I saw as available online was in fact in the store and the sa...
The store was clean. The item that I saw as available online was in fact in the store and the sales associate I spoke with was very courteous, knowledgeable and very willing to assist me.
by
  • Verified Purchase
  • Recommended
The Lebanon store is very clean! You can always find an associate that is ready and eager to ans...
The Lebanon store is very clean! You can always find an associate that is ready and eager to answer questions and assist in finding the items you came in to purchase. The cashiers are pleasant and quick!
by
  • Verified Purchase
  • Recommended
Liz at the paint center went above and beyond to help me. She is very knowledgeable about all the...
Liz at the paint center went above and beyond to help me. She is very knowledgeable about all the products in her department. Great girl, beautiful smile, all around nice person. Then there's Jenn at the customer service center. I asked her where I had to go to do a "phone sale", she pointed me out to the contractor's desk but they were crazy busy so Jenn stopped what she was doing to ring me up, try calling my boss for a credit card number three times before she finally got him on the phone. And not once did she get frustrated nor did she ever lose her smile. Both girls were cute with beautiful smiles which always helps. ;)
by
  • Verified Purchase
  • Recommended
Friendly employees, excellent parking, excellent supply of products, and very nice store.
Friendly employees, excellent parking, excellent supply of products, and very nice store.
by
  • Verified Purchase
  • Recommended
Polite and respectful staff that are compassionate about your time and care of your project and p...
Polite and respectful staff that are compassionate about your time and care of your project and property. Thanks for my experience!
by
  • Verified Purchase
  • Recommended
I'm a project Manager for a local General contractor and this store has been great to work with a...
I'm a project Manager for a local General contractor and this store has been great to work with all the way around.
by
  • Verified Purchase
  • Recommended
Home Depot has been a blessing for me. Cannot State enough positive remarks about The help there....
Home Depot has been a blessing for me. Cannot State enough positive remarks about The help there. Don't know what I do without them. Absolutely everyone is been so wonderful.
by
  • Verified Purchase
  • Recommended
Active listeners and truly do demonstrate world class customer service !
Active listeners and truly do demonstrate world class customer service !
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 401 reviews

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