#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)540-4064
Tool & Truck Rental(847)540-4070
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
670 S Rand Rd
Lake Zurich, IL 60047
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Customer Store Reviews

  • 4.7 out of 368 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (368)
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Showing 1-30 of 368 reviews
I can’t remember the lady’s name that helped me in the kitchen cabinet department today but she w...
I can’t remember the lady’s name that helped me in the kitchen cabinet department today but she was wonderful! This store had exactly what I needed (8 cabinets) in stock, clearly labeled, and ready to go.
by
  • Verified Purchase
  • Recommended
EVERYBODY FROM PRO DESK JACK AND SANDY TO VICKY IN KITCHENS ARE ALWAYS READY TO HELP EVEN JORDAN ...
EVERYBODY FROM PRO DESK JACK AND SANDY TO VICKY IN KITCHENS ARE ALWAYS READY TO HELP EVEN JORDAN AT RETURN DESK IS A GREAT GUY ALWAYS SMILING READY TO GIVE 150%
by
  • Verified Purchase
  • Recommended
Easy to find what I neeed
Easy to find what I neeed
by
  • Verified Purchase
No project too big or too small. Great advice from people who really know their stuff. Especially...
No project too big or too small. Great advice from people who really know their stuff. Especially plumbing.
by
  • Verified Purchase
  • Recommended
Best informed and friendliest peole. Bob Z. is my GO-TO GUY at the Lake Zurich Home Depot. Cindy ...
Best informed and friendliest peole. Bob Z. is my GO-TO GUY at the Lake Zurich Home Depot. Cindy is my GO-TO GIRL. OUTSTANDING COSTOMER SERVICE.
by
  • Verified Purchase
  • Recommended
I go out of my way to shop at the Lake Zurich HD. there two other HD stores near my home. Lake Zu...
I go out of my way to shop at the Lake Zurich HD. there two other HD stores near my home. Lake Zurich employees are consistently more friendly and far more knowledgeable. and most importantly are not put out when you ask for assistance or have a question. as I am DIY my own whole house remodel with no prior experience, I could not be more pleased with the consistency of the Lake Zurich HD staff and their willingness to help me be successful. Thank you Lake Zurich HD staff Dave Wonder Lake Resident
by
  • Verified Purchase
  • Recommended
Love it when I enter the store as there is ALWAYS someone that greets me & asks if I may need som...
Love it when I enter the store as there is ALWAYS someone that greets me & asks if I may need some help. I usually do need some guidance because I'm usually in a hurry. The store is laid out well, clean, good lighting & great garden section. Everyone is friendly and ready to help me!
by
  • Verified Purchase
  • Recommended
IThe location is convenient. The store employees are always eager to help. I look forward to th...
IThe location is convenient. The store employees are always eager to help. I look forward to the next visit.
by
  • Verified Purchase
  • Recommended
The employees at this store are amazing! They are friendly, competent and incredibly helpful. O...
The employees at this store are amazing! They are friendly, competent and incredibly helpful. Overall, tremendous experience.
by
  • Verified Purchase
  • Recommended
Matt was amazingly helpful in the rental tool dept. I took in my chainsaw and he checked it over...
Matt was amazingly helpful in the rental tool dept. I took in my chainsaw and he checked it over and was patient about the basics. He did it on the spot for a very fair price. Thank you so much!
by
  • Verified Purchase
  • Recommended
This store is full of smart employees at all times. It's run like a clock and it makes it easy to...
This store is full of smart employees at all times. It's run like a clock and it makes it easy to shop here.
by
  • Verified Purchase
  • Recommended
The knowledge and availability of the associates is what sets this store apart. I usually need h...
The knowledge and availability of the associates is what sets this store apart. I usually need help with selecting the products, appliances or tools that will do the job. They are patient and friendly educating me - making comparisons of quality, costs and features. Thus I always feel I get good value on my purchases.
by
  • Verified Purchase
  • Recommended
If you need help with lumber see Bob. Extremely knowledgeable. If you need general assistance se...
If you need help with lumber see Bob. Extremely knowledgeable. If you need general assistance see Kyle the manager.
by
  • Verified Purchase
  • Recommended
They always have everything that I need for maintaining my house, etc. Friendly, knowledgeable & ...
They always have everything that I need for maintaining my house, etc. Friendly, knowledgeable & helpful Staff.
by
  • Verified Purchase
  • Recommended
Super helpful sales staff. I will definitely shop there again.
Super helpful sales staff. I will definitely shop there again.
by
  • Verified Purchase
  • Recommended
Great Store, Great Service
Great Store, Great Service
by
  • Verified Purchase
  • Recommended
Mike Emmer was a terrific help to me.
Mike Emmer was a terrific help to me.
by
  • Verified Purchase
  • Recommended
Staff was willing to get the outside lights that I wanted from another store and deliver it to my...
Staff was willing to get the outside lights that I wanted from another store and deliver it to my home the very same day. Thank you!
by
  • Verified Purchase
  • Recommended
I can actually find someone who can help me. Well staffed with knowledgeable, engaging people. La...
I can actually find someone who can help me. Well staffed with knowledgeable, engaging people. Lal at the checkout counter is the best!!
by
  • Verified Purchase
  • Recommended
very nice selection of plants :)
very nice selection of plants :)
by
  • Verified Purchase
  • DIY
  • Recommended
I had to return a water line that I thought might come in handy for my new refrigerator. found I ...
I had to return a water line that I thought might come in handy for my new refrigerator. found I didn't need it because I could do a direct hook-up to my exiting water line. I was able to return the part with no questions asked...the store people are great.
by
  • Verified Purchase
  • Recommended
We bought a new LG french door refrig recently. It was a easy, no stress buying experience. We al...
We bought a new LG french door refrig recently. It was a easy, no stress buying experience. We also got a good deal on it. The unit was delivered and it's perfect.Not one blemish that can be aggravating when you spend a lot of cash on a new appliance. We are very happy with our purchase!
by
  • Verified Purchase
  • Recommended
Excellent help, great attitude. Associates don't make you feel that you don't know anything! Alex...
Excellent help, great attitude. Associates don't make you feel that you don't know anything! Alex DeWahl was a nice gentleman who helped us tremendously. We like to shop at this store.
by
  • Verified Purchase
  • Recommended
We love this store. If you need a friendly customer service desk, go ask for Laurie. If you nee...
We love this store. If you need a friendly customer service desk, go ask for Laurie. If you need general product search and find help around the store, ask for Sean F. If you need a funny, entertaining and knowledgeable guy that will take the time to explain tools and other products to you from his own personal experiences, ask for Wilbur. All of the staff is very helpful and courteous at this location!
by
  • Verified Purchase
  • Recommended
Your people are always nice & freindly. You should just hire more people. Especially now.
Your people are always nice & freindly. You should just hire more people. Especially now.
by
  • Verified Purchase
  • Recommended
The employees at this location are awesome. I enjoy working with Donna she is extremely helpful a...
The employees at this location are awesome. I enjoy working with Donna she is extremely helpful and knowledgable about many home improvement areas.
by
  • Verified Purchase
  • Recommended
The associates are alway helpful and have gone beyond my expectations at critical times of home r...
The associates are alway helpful and have gone beyond my expectations at critical times of home repair. I trust the carpet installers and appreciate the savings provided.
by
  • Verified Purchase
  • Recommended
We love the Lake Zurich location......very convenient, employees always helpful and knowledgeable...
We love the Lake Zurich location......very convenient, employees always helpful and knowledgeable. The store is clean, organized and stock availability is good.
by
  • Verified Purchase
  • Recommended
We had Kimberly Schneider as or cashier she was very knowledgeable and friendly
We had Kimberly Schneider as or cashier she was very knowledgeable and friendly
by
  • Verified Purchase
  • Recommended
Came in looking at washers and dryers, our current ones are 20 years old. Had a great experience ...
Came in looking at washers and dryers, our current ones are 20 years old. Had a great experience with Jerry in the appliance department. He took the time to explain the features and benefits on the machines and helped us pick the right ones for us.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 368 reviews

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