#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)775-2688
Tool & Truck Rental(760)775-2682
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
79900 Hwy 111
La Quinta, CA 92253
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Customer Store Reviews

  • 4.7 out of 443 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (443)
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Showing 1-30 of 443 reviews
Overall the La Quinta store is much better managed and the employees are more accessible than the...
Overall the La Quinta store is much better managed and the employees are more accessible than the Indio store where they just plain ignore customers. The La Quinta store is much cleaner and the shelves are better stocked.
by
  • Verified Purchase
  • Recommended
Great dedicated employees. Thank you for a wonderful experience over the years!
Great dedicated employees. Thank you for a wonderful experience over the years!
by
  • Verified Purchase
  • Recommended
We visit the store often and usually find just what we need. The employees there are very knowle...
We visit the store often and usually find just what we need. The employees there are very knowledgeable, friendly and helpful.
by
  • Verified Purchase
  • Recommended
I really like that one someone isn't from a particular Department they put a genuine effort into ...
I really like that one someone isn't from a particular Department they put a genuine effort into trying to help you and if they cannot they find someone who can.
by
  • Verified Purchase
  • Recommended
The associates were friendly and very helpful.
The associates were friendly and very helpful.
by
  • Verified Purchase
  • Recommended
The associates were so helpful and personal, they were the friendliest people ever. Would recomm...
The associates were so helpful and personal, they were the friendliest people ever. Would recommend them for sure.
by
  • Verified Purchase
  • Recommended
Sharon, the Cashier, was very friendly and helpful.
Sharon, the Cashier, was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Store is great! Friendly staff, clean, and has everything I need.
Store is great! Friendly staff, clean, and has everything I need.
by
  • Verified Purchase
  • Recommended
Costumer service is very good, for some reason feels like needs more illumination in some areas, ...
Costumer service is very good, for some reason feels like needs more illumination in some areas, other that that good store.
by
  • Verified Purchase
  • Recommended
Every time I shop at this location, the employees are helpful and friendly - real and down to ear...
Every time I shop at this location, the employees are helpful and friendly - real and down to earth. The plant selection is very good in the garden department.
by
  • Verified Purchase
  • Recommended
Good store. Always clean and the staff is always there for you for all your needs
Good store. Always clean and the staff is always there for you for all your needs
by
  • Verified Purchase
  • Recommended
I can’t thank the staff enough for taking the time to become very knowledgeable in regards to the...
I can’t thank the staff enough for taking the time to become very knowledgeable in regards to their departments and all the customer service at the front desk as well as returns . thank you for everything . You guys have always given me the best customer service that’s why I am a repeat customer and will continue to be for many years to come . I can’t thank you guys enough for always making sure everything is up to par ..
by
  • Verified Purchase
  • Recommended
Today this store was well stocked, had sufficient staff and my checkout was smooth and simple. P...
Today this store was well stocked, had sufficient staff and my checkout was smooth and simple. Please continue to keep up this level of service!
by
  • Verified Purchase
  • Recommended
La Quinta Home Depot has the best and helpful cashiers, Kathy and Mara are always helpful
La Quinta Home Depot has the best and helpful cashiers, Kathy and Mara are always helpful
by
  • Verified Purchase
  • Recommended
We received great service at this store! Special thanks to Lupe for helping us tonight!
We received great service at this store! Special thanks to Lupe for helping us tonight!
by
  • Verified Purchase
  • Recommended
The La Quinta location, the experience of checking out the cashiers are always friendly
The La Quinta location, the experience of checking out the cashiers are always friendly
by
  • Verified Purchase
  • Recommended
I had some reservations about this store, but after I dealt with wonderful employee named Angie a...
I had some reservations about this store, but after I dealt with wonderful employee named Angie at the pro desk. I had a change of heart. This woman did everything she could to help make my purchase go smoothly. I was watching her deal with other customers while I was in line, and got to see how she dealt with other customers and her personality remained the same, regardless of how the other customers were acting towards her. She's very respectful and polite even when some of the men she was dealing with were not. This woman deserves a huge raise.
by
  • Verified Purchase
  • Recommended
My wife and I visited the La Quinta Home Depot on Friday, June 7th, we were looking for a specifi...
My wife and I visited the La Quinta Home Depot on Friday, June 7th, we were looking for a specific decorative globe for a kitchen light we had just installed. We were trying to match another fixture exactly, and we had been to several home depot stores attempting to locate a second globe which matched the first one we purchased a year ago. According to the Home Depot website, the La Quinta store had four left, and this particular globe was to be discontinued. After searching the shelves and the boxed stock above the display, it was obvious that the globe we were looking for was not present, and the only one we could find was attached to a display of several hanging fixtures. We found an older female associate and asked if we could possibly purchase the display fixture, and she abruptly said, "No, it doesn't belong to us." Frustrated, we asked to speak to a manager. IN the mantime, another young associate by the name of Giovanni came to us and went out of his way to check his inventory both electronically and physically to try to locate the four globes which the website indicated were in stock. When the first associate we spoke with saw what he was doing, she dismissed him and ordered him out of the area to do another task, once again telling us there was nothing they could do. When the mangaer Jason arrived, he listened to our dilemma and immediately removed the globe from the display, wrote a SKU number on a piece of paper, and sent us to the checkout, allowing us to purchase what may have been the last globe available in our area to match our project. This particular Home Depot is a pleasure to do business with as long as you find the RIGHT associates to help you.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot store in Southern California. From the management to the loaders, eve...
This is the best Home Depot store in Southern California. From the management to the loaders, everyone is cheerful, helpful, polite and efficient
by
  • Verified Purchase
  • Recommended
Angie and the pro desk staff are the best ...
Angie and the pro desk staff are the best ...
by
  • Verified Purchase
  • Recommended
Thanks pro desk for all your help!!!
Thanks pro desk for all your help!!!
by
  • Verified Purchase
  • Recommended
Excellent service
Excellent service
by
  • Verified Purchase
  • Recommended
Mara and Marilyn did a fantastic job with returns! I was in earlier today and was totally frustra...
Mara and Marilyn did a fantastic job with returns! I was in earlier today and was totally frustrated and left after an hour of trying to return several boxes of misc items. I came back tonight Mara and Marilyn were problem solvers and figured out how to get the task done. Thank you!
by
  • Verified Purchase
  • Recommended
The MDF boards are not in-stock on a regular basis. Also when the boards do arrive some are alrea...
The MDF boards are not in-stock on a regular basis. Also when the boards do arrive some are already damaged. I would not buy the damaged boards nor will I buy a damage board at discount. The Lumber MGR needs to really focus on the out-of stock items in the MDF Pre-cut panels section of the lumber area. I run a business that is reliant on this product. I drive to the Indio location which is not near La Quinta , La Quinta us where we have our business. This is always an inconvenience. Also the Online in-stock information does not match the real in-stock thgats actually in the store. the MGR really needs to fix his or her inventory daily. Thanks
by
  • Verified Purchase
Had a very unpleasant experience at this home depot, I could not get any assistance from the few ...
Had a very unpleasant experience at this home depot, I could not get any assistance from the few employees that were working, And one employee Joshua was the wort employee they have, Not help full , very rude This store I have had a bad experience one other time with no employees around to help, this store need to learn from other locations on how to properly staff a store with employees, last time I had to ask to speak with the general manager, and of course he wasn't available, just un satisfied with this home depot totally
by
  • Verified Purchase
1 found this review helpful
This store is always so warm and welcoming
This store is always so warm and welcoming
by
  • Verified Purchase
  • Recommended
Marilyn Gann is always so helpful on the floor with great superior assistance!!
Marilyn Gann is always so helpful on the floor with great superior assistance!!
by
  • Verified Purchase
  • Recommended
The store was always stocked with any thing you need. Help was always ready and knowledge about m...
The store was always stocked with any thing you need. Help was always ready and knowledge about my needed product.
by
  • Verified Purchase
  • Recommended
Rude customer service lady was overly worked and under educated. Someone needs to work on their c...
Rude customer service lady was overly worked and under educated. Someone needs to work on their customer skills and personal skills.
by
  • Verified Purchase
Cathy at this store is just the greatest
Cathy at this store is just the greatest
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 443 reviews

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