#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(830)792-1002
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1789 Sidney Baker
Kerrville, TX 78028
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 384 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (384)
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Showing 1-30 of 384 reviews
Great Features
Ryobi Power wash that we bought is very reliable and effective.
by
    • Recommended
    Great selection at this time of the year (Christmas season).
    In the Boerne store, there is very little of anything to view when buying something. With an 8-inch grinder I just bought, I had to review it online in order to buy it.
    by
    • DIY
    Home Depot Kerrville, TX.
    I bought t 1-11 siding and some cull lumber for my project. Easy to find products and helpful employee's!!
    by
      • Recommended
      Service
      Sharon helps me daily and victor is great at helping me load
      by
        • Recommended
        Great Customer Service!!
        Thank you Ms Carol, Kevin, and Jess for the amazing Customer Service you provide every time we go, you are very prompt, knowledgeable and courteous!! We appreciate yall so much!! You make our weekly experience there so amazing!!
        by
          • Recommended
          Help with new appliances
          Bought all new appliances for kitchen. Salesperson Dub Burleson was extremely helpful in guiding us to choices that were good for us on many aspects, even suggesting we wait a few days to take advantage of a sale.
          by
            • Recommended
            second or third trip to this store
            friendly employees clean store
            by
              • Recommended
              Store is too hot in summer
              Everything in HD is overly difficult. Especially trying to get my military discount, it is buried somewhere within the app. The front folks OK it and tell me what a pile of junk your system is. As for the title, YES, the store is overly hot even during cool summers.
              by
                Love this store
                Employees are always friendly. Always willing to help out. Clean store. Never disappointed. Thank you.
                by
                  • Recommended
                  GREAT SELECTION
                  PURCHASED A HOT WATER HEATER 20 YEARS AGO SO WANTED THE SAME BRAND. HOME DEPOT HAD A LOT OF THEM IN STOCK.
                  by
                    • Recommended
                    Helpful Employees
                    I had a wonderful experience, today, at the Kerrville Home Depot! Both of the employees who helped me did so promptly and efficiently, and with smiles on their faces. Both of these YOUNG employees displayed good work ethics and excellent customer service. Ask for Mason and Angel, and tell them you read a good review about them! I am from Abilene but am often in the area. I’ll return to this store because of employees like these!
                    by
                      • Recommended
                      Great shopping adventure
                      We purchase most of our goods from Home Depot in Kerrville. They have great customer service, the store is always clean and well stocked and we like the Home Depot philosophy.
                      by
                        • Recommended
                        Excellent customer serive
                        Worked with an associate at the store named Hohn over in tools. Friendly, helpful, and knowledgeable. Great experience.
                        by
                          • Recommended
                          I love shopping at Home Depot
                          I love shopping at Home Depot The employees are very helpful in locating all that I need when I am looking for my project supplies I have never had a bad employee and always have great experience with return items that I did not need Homedepot‘s employees at this store are wonderful and deserve a good raise they are all helpful in whatever project
                          by
                            • Recommended
                            Great products
                            We purchased window blinds and the salesperson was so helpful and found us items on sale.
                            by
                              • Recommended
                              Garden Shop
                              The plants looked very healthy and pleasing to the eye. Lots of inventory.
                              by
                                • Recommended
                                Great Customer Service!
                                I ventured in to buy some wood to build a quick gate for my porch. I already had the wire I needed. John was the best customer service person I have ever found here! He assisted me in finding items I needed, and helped me to choose the right wood. Then he cut the wood to my specs! Awesome experience! And I now have the gate I had planned. Thank you!
                                by
                                  • Recommended
                                  Dan the retiree ROCKS!
                                  Excellent service from this employee.
                                  by
                                    • Recommended
                                    Excellent Customer Service
                                    Everyone always helpful
                                    by
                                      • Recommended
                                      They Have Everything to Make My Home More Beautiful.
                                      My new waterproof vinyl flooring is beautiful. I had my old monochromatic laminate replaced with the latest textured wood pattern. Their flooring department helped me pick out the pattern and arranged for a very professional installation. I could not be happier with the results.
                                      by
                                        • Recommended
                                        Great sales team!
                                        The sales team know what they are selling.
                                        by
                                          • Recommended
                                          Bought a LG 115 v air conditioner
                                          Placed this ac in a storage building. Works great if power goes out it come back on automatically. Does a great job of cooling storage building. Would be interested in reviewing products for Home Dopot. .
                                          by
                                            • Recommended
                                            Had enough products in the store
                                            The only problem I think was there are not enough cashiers up front. I don’t shop there check my self out.
                                            by
                                              • Recommended
                                              Expert help in working through a project
                                              I find employees that are particularly outstanding at the Kerrville Home Depot Ginny in Kitchen cabinets. Incredible overall knowledge. Efficient Dub in Appliances really understands the products Jared in Paint great suggestions for a perfect job Glenn in Paint very helpful Carol is all over the store and quickly gets you the answers on almost anything
                                              by
                                              • Pro
                                              • Recommended
                                              Helpful Employee
                                              Carol at Kerrville Home Depot has always been able to help me when I have questions. Whether it's where is the item or do they have the item. They need more helpful/knowledgeable employees like Carol.
                                              by
                                                Awesome Employees
                                                I have been to Lowe’s several times and they have been rude and obnoxious or they completely blow you off I had exactly the opposite experience at Home Depot they where very friendly and helpful
                                                by
                                                  • Recommended
                                                  Pay booth locations
                                                  I wish that at least one paying station was close to the main entrance and near the return item booth.
                                                  by
                                                    • Recommended
                                                    IF YOU ARE LOOKING FOR AN APPLIANCE, ASK FOR DARRIN. WHAT A GREAT ASSET TO HOME DEPOT
                                                    IF YOU ARE LOOKING FOR AN APPLIANCE, ASK FOR DARRIN. WHAT A GREAT ASSET TO HOME DEPOT
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    The store is well stocked. Whenever I purchase plywood, which I do often, there is seldom an empl...
                                                    The store is well stocked. Whenever I purchase plywood, which I do often, there is seldom an employee available to help get the 1/2" sanded ply down from the top shelf to a cart. Cashiers are always friendly, one of the real positives. My main gripe is all the unattended trucks in the loading area. When I arrive I make note of the number of trucks in this area. When I am ready to load my purchases most of the same trucks are still there and are still unattended. Obviously the store management has no interest in keeping this area available for most customers. The appearance is that the management has their "favorite" customers. I'm completely frustrated.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    We have been working on many summer projects and have made several trips to this store lately. T...
                                                    We have been working on many summer projects and have made several trips to this store lately. The staff are so nice and helpful. Our trips are always timely because of the great customer service.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 384 reviews

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