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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Jan 3, 2021
Friendly staff, always get what I needed when I shop at this store.
Friendly staff, always get what I needed when I shop at this store.
by
Verified Purchase
Recommended
Dec 22, 2020
Store is clean, organized. The staff are knowledgable and helpful.
Store is clean, organized. The staff are knowledgable and helpful.
by
Verified Purchase
Recommended
Dec 21, 2020
David is a great employee
David is a great employee
by
Verified Purchase
Recommended
Dec 9, 2020
The employees at this location are always super helpful. We have been working on home projects an...
The employees at this location are always super helpful. We have been working on home projects and have made MANY trips to this home depot over the past 3 months.
by
Verified Purchase
Recommended
Dec 6, 2020
One of the store person named KC went extra mile to offer me additional help in making sure that ...
One of the store person named KC went extra mile to offer me additional help in making sure that I am satisfied by replacement of items I ordered though online. Great work, keep it going.
by
Verified Purchase
Recommended
Dec 3, 2020
Please see my previous explanation of the outstanding service I received from Ms Zuheera. She we...
Please see my previous explanation of the outstanding service I received from Ms Zuheera. She went over&above to HELP me!
I hope you got that explanation/details & it didn't have to be explained on this page.
by
Verified Purchase
Recommended
Dec 1, 2020
Convenient location and very helpful employees. I have received great help on where to find thin...
Convenient location and very helpful employees. I have received great help on where to find things and how to use/assemble.
by
Verified Purchase
Recommended
Nov 30, 2020
David was amazing and very knowedagble.
David was amazing and very knowedagble.
by
Verified Purchase
Recommended
Nov 29, 2020
Strange mix of staff working at this location. The staff working in the garden dept really need c...
Strange mix of staff working at this location. The staff working in the garden dept really need customer service training or remediation. Thier customer service is worst than Tool Rental dept.
They are very uncaring and not helpful at all. They ignore you, try to not help you, and when you ask them a question or help with an item, they don't answer you and by their facial expressions - they seem very bothered by it.
I'm thinking that they are possibly seasonal workers as for the most part, the general staff at Kent HD store is good overall. Not trying to beat this store up, but I have to voice my opinion as I do purchase a lot from Home Depot and purchase from over a dozen different HD stores annually.
As a pro, I do purchase constantly from home depot (about $20k a year just with HD) and more from other hardware stores as well. With that said, I rather drive to other stores before going to the Kent HD store.
by
Verified Purchase
Nov 27, 2020
I always get enough help while shopping, the staff are very friendly and helpful!
I always get enough help while shopping, the staff are very friendly and helpful!
by
Verified Purchase
Recommended
Nov 24, 2020
Store is very convenient for me to shop at and the employees are very friendly and helpful.
Store is very convenient for me to shop at and the employees are very friendly and helpful.
by
Verified Purchase
Recommended
Oct 26, 2020
This store is my favorite because I can get in and out so quickly. It was easy to find what I nee...
This store is my favorite because I can get in and out so quickly. It was easy to find what I needed, I was able to get in and out in a few minutes, and the products worked perfectly.
by
Verified Purchase
Recommended
Oct 24, 2020
Always helpful staff and good prices. Today’s visit was especially pleasant thanks to our cashie...
Always helpful staff and good prices. Today’s visit was especially pleasant thanks to our cashier David who was fun to work with at our checkout.
by
Verified Purchase
Recommended
Oct 19, 2020
I don't shop at Kent . I do all my shopping at Wenatchee Wa Store # 4732
I don't shop at Kent . I do all my shopping at Wenatchee Wa Store # 4732
by
Verified Purchase
Oct 14, 2020
great customer service!
great customer service!
by
Verified Purchase
Oct 13, 2020
Great store for any home improvement needs
Great store for any home improvement needs
by
Verified Purchase
Recommended
Sep 27, 2020
It’s good store. Have so much stuff
It’s good store. Have so much stuff
by
Verified Purchase
Recommended
Sep 16, 2020
Staff is extremely friendly and helpful
Staff is extremely friendly and helpful
by
Verified Purchase
Recommended
Sep 6, 2020
The staff was available and helpful to me. And I didn’t have to go looking for them. Very good
The staff was available and helpful to me. And I didn’t have to go looking for them. Very good
by
Verified Purchase
Recommended
Aug 19, 2020
The paint department was AMAZING! The customer service was A-1.
The paint department was AMAZING! The customer service was A-1.
by
Verified Purchase
Recommended
Aug 12, 2020
We like Home Depot they are convenient and easy to find what you need.
We like Home Depot they are convenient and easy to find what you need.
by
Verified Purchase
Recommended
Aug 12, 2020
We got what we needed and had no problems finding what we were looking for.
We got what we needed and had no problems finding what we were looking for.
by
Verified Purchase
Recommended
Jul 29, 2020
Cashier Aliyana was very helpful and check out was smooth.
Cashier Aliyana was very helpful and check out was smooth.
by
Verified Purchase
Recommended
Jul 19, 2020
All items very neatly stacked and displayed and very reasonably priced. Staff is very helpful. If...
All items very neatly stacked and displayed and very reasonably priced. Staff is very helpful. If you're looking for any item, they'll walk along with you and help you in picking the right item. The Cashier staff also helpful in guiding on applying for Credit and other issues. A store worth a visit........
by
Verified Purchase
Recommended
Jul 15, 2020
I decided to rebuild my deck this weekend. It is Wednesday and need the Decking Material by Frid...
I decided to rebuild my deck this weekend. It is Wednesday and need the Decking Material by Friday. Stop by the Kent Home Depot and start shopping.... They did not have enough of stock on hand so I went to the Pro Center Desk where i met the greatest Pro Service agent Aneshia. She looked up SKU number and started calling nearby stores. She found stock and quantity I needed. I know it is no fun to call another store ask for lumber department and get a computer and actual stock on hand. I think she call 3 other stores. She did it with a smile and I felt she was working for me. Next time I need to go to Pro Center at Kent Store I am getting in Aneshia line...
by
Verified Purchase
Recommended
Jul 13, 2020
Everything was good but they don't have few employees at appliances. must increase employees at a...
Everything was good but they don't have few employees at appliances. must increase employees at appliances
by
Verified Purchase
Recommended
Jul 4, 2020
If you ever have a problem with ordering, Please see Tammy in the Pro customer service area.She ...
If you ever have a problem with ordering, Please see Tammy in the Pro customer service area.She is fantastic ! She should be made employee of the year! she went beyond, the extra mile to help.
by
Verified Purchase
Recommended
Jul 3, 2020
Tons of employees hanging out with one another and ignoring customers. One employee was wearing m...
Tons of employees hanging out with one another and ignoring customers. One employee was wearing mask around neck instead of covering mouth & nose. Severely unimpressed.
by
Verified Purchase
Jun 30, 2020
exeteemly satisfied. Not doubt its a good store
exeteemly satisfied. Not doubt its a good store
by
Verified Purchase
Recommended
Jun 27, 2020
Help was available when I needed it. Friendly and attentive staff.
Help was available when I needed it. Friendly and attentive staff.