Reviews for Kapolei #1706

“Above and Beyond” our expectations... AWESOME CUSTOMER SERIVICE!!!

Just bought today and I liked it

I never knew HD had a discount for Veterans until a recent visit when the cashier asked me if I'm a Veteran. I told him I am and showed my Choose VA card. Even though HD is listed on the back of the card, I never noticed it. The discount is 10%. Some may say that's not much, but I think it's great!

I was looking for some bug killer for my garden but there was so many selection. I asked for help to find a suitable product .A casher be was very knowledgeable and gave me an excellent advice.

Large variety to choose from, the process was simple.

Thank you for the help Darin, you were awesome.

Sapphire has been very friendly, helpful and knowledgeable during my visits. Other employees have also gone the extra mile by helping load my purchases in my pick-up.

Excellent service and very nice cashier Rotjana very helpful for I looking for the plant thank you

I bought 3 Kellogg elevated easy grow planters and the raised garden potting soil that goes with them to plant flowers and several different vegetables since food is getting so expensive…I know I can grow my own produce cheaper than Safeway sells theirs.

Excellent service! Really good job! :)

Charged 3 times at my bank for the same visit so I tried to resolve over the phone. Called twice. One time was 6 mins, no answer. 2nd call is going on 40 mins and no answer. At this point, I wouldn't mind someone answering the call from a call center in India. This is ridiculous. I feel like I'm gonna have to use up gas just to resolve/get clarification on something that could have easily been done over the phone.

Friendly service from everyone.

We enjoy shopping at the Kapolei Hone Depot. The garden shop is always my favorite place to get everything I need for my garden. We also bought a new Toshiba portable air conditioner that works very well! We shop there about 3 times a month and will continue to go there. Today we were assisted by cashier Darin who was very helpful and offered to sign up for a Home Depot credit card, I was approved and got $25 off my purchase. Thank you Kapolei Home Depot, we are satisfied and happy customers.

Great shopping experience here in Kapolei! Friendly staff and employees... willing to assist in every department and always asking if help is needed. Workers look like they love working here, and it shows. Keep up the great service, Mahalo!

I've been shopping here for many years, this day I decided to go ahead and sign up for a Pro Member and Pro Xtra account. It was put off all the other times because I was in a hurry or wasn't up to dealing with the cashiers. The welcoming feeling from Catherine changed my mind, and I decided to move forward. She faced some challenges in getting this done as she was on the wrong computer and then needed a little guidance inputting the information. Rosa and Ethan both came along side her and assisted in accomplishing the task. The all had great attitudes (early in the morning 630am) and their concern to help us understand the program was over and beyond.

I'm a old and slow veteran and Steve helped me out at the self checkout. I had no idea what I was doing, but he saved me and showed me how to use my military discount as well as scanning my items AND showing me how to use the credit card thing with all the buttons. This location is also less crowded and there is plenty of parking. Also, Steve doesn't have any tattoos which shows that he's comfortable in his own skin and not insecure like most people who think they need to live up to societal pressures to look "cool."

As usual, I had a great experience at Home Depot. Walked in the store and ask sales representative where I could find the item and it was in the isle we were standing and she pointed right to it. Great conversation and excellent customer service with an awesome cashier named Ginsey. Service with a smile--It doesnt get any better than that.

Awesome customer service

When checking out. Alyssa had great customer service and help me out a lot.

Exceptional customer service at the Home Depot store. All sales associates were attentive, welcoming and competent. Catered to our needs and if they didn’t have the answer, personally escorted us to find someone who could help. Will always shop here!

Home Depot Kapolei is a friendly place to shop. Employees are willing to help you out. The store is always clean and they have products in stock

Satisified customer. Esther and Chris went above and beyond to make my experience picking flooring. Thank you for all of your help

I could not imagine a lifa in a community without Home Depot.

The store is well organized and stocked with great deals. The employees are very courteous and helpful. I enjoyed my visit.

Bob was extremely polite and helpful. Made my shopping experience much better.

Today the service was better than it ever has been. Lots of friendly faces instead of the duck and run.

SAM in aisle 63 does a Fantastic job merchandising her section! Her entire aisle was full and faced making everything visible and accessible. Lots of sales are missed when product is the back room and Sam is doing the most growing business in her section for this location!

It was a great experience throughout

MELODY is an AWESOME HOME DEPOT associate

Great Customer Service from their Appliance Sales Team