#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(417)206-5002
Tool & Truck Rental(417)206-5008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3110 E 20th Street
Joplin, MO 64801
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Customer Store Reviews

  • 4.8 out of 673 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (673)
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Showing 1-30 of 673 reviews
This store greatly impressed us during the pandemic. It had personal protection supplies in suffi...
This store greatly impressed us during the pandemic. It had personal protection supplies in sufficient quantities long before their competitors. Their sales associates have been extremely helpful in answering our questions about current products or products purchased in the past. They have been helpful and efficient. We live between Joplin and Tulsa, but prefer the Joplin store.
by
  • Verified Purchase
  • Recommended
I like the convenience of easily getting in and out. The store is clean and the personnel are fr...
I like the convenience of easily getting in and out. The store is clean and the personnel are friendly.
by
  • Verified Purchase
  • Recommended
Very friendly people and very friendly workers
Very friendly people and very friendly workers
by
  • Verified Purchase
  • Recommended
I like it that when I ask for help an associate helps me out and not only tells me what aisle but...
I like it that when I ask for help an associate helps me out and not only tells me what aisle but walks me to the product.
by
  • Verified Purchase
  • Recommended
Helpful paint dept, and the best information and checkout assistance by Brittany. She went the ex...
Helpful paint dept, and the best information and checkout assistance by Brittany. She went the extra mile, and was so friendly and even left the service desk to check us out! She’s an excellent asset to your store!
by
  • Verified Purchase
  • Recommended
Good store to go to for anything
Good store to go to for anything
by
  • Verified Purchase
  • Recommended
I'm leaving this 5 star review for an employee.. not so much the store lol.. miss cina... you're ...
I'm leaving this 5 star review for an employee.. not so much the store lol.. miss cina... you're amazing .. thank you for not acting like it was a pain to help me cuz that is how the other 7 standing there made me feel when I asked for help.. if you need help.. ASK FOR CINA!!!!
by
  • Verified Purchase
  • Recommended
Awesome store! Everyone is always helpful and available to help when needed.
Awesome store! Everyone is always helpful and available to help when needed.
by
  • Verified Purchase
  • Recommended
This store is very clean and they have great staff. If your looking for some great help, look for...
This store is very clean and they have great staff. If your looking for some great help, look for Clinton or John
by
  • Verified Purchase
  • Recommended
A store you can actually still get some customer service !!!!" The phone service is not so good b...
A store you can actually still get some customer service !!!!" The phone service is not so good but if you come in to the store , I've always found someone is willing to help .
by
  • Verified Purchase
  • Recommended
Very friendly employees and also helpful.
Very friendly employees and also helpful.
by
  • Verified Purchase
  • Recommended
The associates at Home Depot are friendly and helpful. We always receive great service. I appreci...
The associates at Home Depot are friendly and helpful. We always receive great service. I appreciate the extra steps being taken to ensure the safety of the employees and the community during this pandemic.
by
  • Verified Purchase
  • Recommended
Emily in the appliance section was tremendous! She helped us find what we was looking for and she...
Emily in the appliance section was tremendous! She helped us find what we was looking for and she also made sure we got the discount we needed. She is a great employee and overall great human being. Thank You!
by
  • Verified Purchase
  • Recommended
Katrina understands watching out for customers waiting and approached me immediately, handled a r...
Katrina understands watching out for customers waiting and approached me immediately, handled a return/exchange/additional purchase with kindness and professionalism, and engaged in a personal conversation that was a wonderful encouragement to me. In a world of increased distancing with media, Katrina gave me the gift of conversation; thank you!!
by
  • Verified Purchase
  • Recommended
Was so pleased all employees wore mask and wore them correctly. Was easy to social distance for ...
Was so pleased all employees wore mask and wore them correctly. Was easy to social distance for most part. The parking lot was clean. I wish there was more sanitizerin bathrooms. Employees very cordial and helpful
by
  • Verified Purchase
  • Recommended
Friendly and helpful employees.
Friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
I like most employees at the Joplin store. They are always helpful and friendly. But more so know...
I like most employees at the Joplin store. They are always helpful and friendly. But more so knowledgeable. Veronica in plumbing is the "Bomb". She knows her stuff. I hate plumbing. Maybe i will do more since i have someone to help me. Veronica reads the mind of my plumbing problem. It was crazy kool. Veronica made a scary venture easy. I walked in with a box full of the oldest plumbing parts known to man. Veronica looked at it for all of 5 seconds and said "got it". She started throwing parts in my basket. All of it was exactly what i needed. I like the contractor's desk personal too. They always help me. I usually dont need any help. But when i do. BAM! Help. I think its Joshua. He has helped me a lot. He has muscles. I needed help loading stuff. He is so nice. Friendly.
by
  • Verified Purchase
  • Recommended
Joplin store has the worst customer service. The evening is the worst. Employees and management...
Joplin store has the worst customer service. The evening is the worst. Employees and management do not want to assists customers. Come on Home Depot.
by
  • Verified Purchase
Great store with even better employees. Hannah Kitson always goes above and beyond to help us. Al...
Great store with even better employees. Hannah Kitson always goes above and beyond to help us. Always clean and easy to find what you need.
by
  • Verified Purchase
  • Recommended
Appreciate the masked employees for being accessible for questions and asking if I needed any hel...
Appreciate the masked employees for being accessible for questions and asking if I needed any help ... no awkwardness at all in the store enjoyed the “business as usual” feeling ... thank you
by
  • Verified Purchase
  • Recommended
Ask for Norma She will get you the answers you need and not give up on you or give you a generic ...
Ask for Norma She will get you the answers you need and not give up on you or give you a generic "Sorry, sold out" like other stores!
by
  • Verified Purchase
  • Recommended
Great store. Great location. Great products, great management.
Great store. Great location. Great products, great management.
by
  • Verified Purchase
  • Recommended
The staff went out of their way to help me and did not make me feel ignorant.
The staff went out of their way to help me and did not make me feel ignorant.
by
  • Verified Purchase
  • Recommended
They always do an outstanding job at this store.
They always do an outstanding job at this store.
by
  • Verified Purchase
  • Recommended
Very friendly staff always willing to help. Clean store and very organized
Very friendly staff always willing to help. Clean store and very organized
by
  • Verified Purchase
  • Recommended
Love shopping at this store. Staff is helpful and know how to do home jobs and where everything ...
Love shopping at this store. Staff is helpful and know how to do home jobs and where everything is in the store. Really like when they help me load my car. Jeremy helped me get the one extra piece of floor insulation needed to complete my job. Thank you Home Depot for making my home project successful!
by
  • Verified Purchase
  • Recommended
Employees are not friendly and usually just walk past you! Most of the time I see employees stan...
Employees are not friendly and usually just walk past you! Most of the time I see employees standing around in small groups just chit chatting and not actually working. On a consistent basis I normally have to interrupt or stop someone who just walked past to me to get any help. This store is a disgrace!
by
  • Verified Purchase
Every time I go into the store, I am able to find my items, but if by chance, I am not and I am a...
Every time I go into the store, I am able to find my items, but if by chance, I am not and I am able to find assistance. The products have been reliable. The only thing I would recommend when buying a mower, make sure they have put it together with the required specs before you leave the store.
by
  • Verified Purchase
  • Recommended
If you are needing assistance with Custom Blinds, I highly recommend asking for Ms. Lakin! She i...
If you are needing assistance with Custom Blinds, I highly recommend asking for Ms. Lakin! She is well versed in several areas and eager to assist you!
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  • Verified Purchase
  • Recommended
Great customer service!!!!
Great customer service!!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 673 reviews

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Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm