#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)876-7318
Tool & Truck Rental(516)876-7302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
86 Jericho Turnpike
Jericho, NY 11753
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Customer Store Reviews

  • 4.5 out of 434 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
Best Home Depot Customer Service
Kaitlyn is probably the most amazing customer service rep I've ever had the pleasure of working with at Home Depot. She went out of her way to help me with my returns and pickup of tiles, many of which were damaged from shipping. She looked at every opportunity to help give me the most positive experience including helping me load my van and calling experts to assist me whenever needed. I've never had such VIP treatment at Home Depot and I'm a long term pro member. Please extend her my thanks!
by
    • Recommended
    Good Idea not perfected
    Checking out should be just that,not standing in line, told to move to another line,due to malfuncting register, then told to go back to original line only to be told self check out register is still malfunctioning
    by
      Great Shopping Experience
      I thought of making this purchasing this Floor a few weeks back and I am happy that I did it at Jericho Home Depot.
      by
        • Recommended
        Home Depot Shopping Survey
        I am an old Customer of Home Depot and love my shopping needs
        by
          • Recommended
          Juliana is amazing
          Ask for Juliana if you want the best customer service of your life at home depot
          by
            • Recommended
            Sell stocked
            Larhlge store a d well stocked but usually cant find anyone to help . Prices generally good..too many seld help isles and almost none with cashier. Store does not keep any records on large items so cannot get info on them. Need to deal with cirinsnk and this can be a big problem
            by
              • Recommended
              Clean, items easy to find
              I was looking for, found a storage tub.
              by
                • Recommended
                Excellence in Customer Service
                If you need assistance with Tile needs you should ask for Benji. He is to notch and goes above and beyond to make sure you get full attention.
                by
                  • Recommended
                  Terrible service
                  The associates in this store are the most unfriendly group of people that I have ever come in contact with. Will never shop this store again!!!!
                  by
                    Leroy is so helpful!!! A gem!
                    I went in for an air filter because the ac people never put one in after servicing, and I’ve been choking and going to doctors. Leroy went above and beyond to find it, “moved mountains” and I truly wish all customer service people can be like him. Great team last night. I definitely recommend this store! Thanks Jericho!
                    by
                      • Recommended
                      ASSOCIATE PATIENCE !!
                      AMAZING PATIENCE AND KNOWLEDGE BY THE ASSOCIATES TODAY !!
                      by
                        • Recommended
                        Great resource for building materials and information, as always.
                        If you're in the building trades or a homeowner who likes to do-it-yourself improvements and investments in your home.... this is the place to go.
                        by
                          • Recommended
                          Great Home Depot store
                          I am very happy and grateful having this store around my home.
                          by
                            Excellent service
                            by
                              • Recommended
                              Great customer service
                              The cashier named Donna is extremely polite and professional thank you for hiring her please hire more people like her !
                              by
                                • Recommended
                                I bought so many things in last 3 month, I am happy with them. and also happy with return and change system. good.
                                by
                                  • Recommended
                                  Friendly Staff
                                  The staff in this Homedepot are outstanding!
                                  by
                                    product availability
                                    bought some miscellaneous household and gardening stuff
                                    by
                                      • Recommended
                                      Home Depot Jericho
                                      Jackie from front end of Jericho store was excellent in helping me today
                                      by
                                      • Pro
                                      • Recommended
                                      great price
                                      by
                                        • Recommended
                                        Several employees that I met in the store were very efficient and caring about getting me to the correct person for service. When I got to that person and restaurant needed to be addressed with a smile and efficiently
                                        by
                                          • Recommended
                                          Exemplary Service
                                          I highly recommend Home Depot in Jericho, New York. I drove there from Connecticut looking for a door that was not in stock anywhere else. From the moment I entered the store, I was offered assistance. The checkout experience was extremely pleasant. But most notably, was my experience outside in the parking lot with Eddie. He went above and beyond to help me load two doors into a small car. I didn’t think it was gonna work, but he was persistent. Excellent experience.
                                          by
                                            • Recommended
                                            Great store and a lot of supplies
                                            Bree was great at check out
                                            by
                                              • Recommended
                                              Katyln rocks
                                              Katlyn the supervisor is so nice bubbly and helpful. Always a pleasant experience when I go to her register. This Home Depot needs to clone her so all the employees can be like her.
                                              by
                                                • Recommended
                                                Excellent Employees!
                                                I am a regular shopper at the Jericho Store... The staff has always been amazing. The paint staff are friendly and helpful and have been a part of my DIY projects since 2005. Customer service is really "Customer Service"... That being said the store has great employees! Thank you to all.
                                                by
                                                  • Recommended
                                                  Fantastic Service
                                                  If you need tools from a jig saw to a floor sander, I suggest Home Depot in Jericho, NY! The staff is friendly, professional, knowledgeable, and eager to assist.
                                                  by
                                                    • Recommended
                                                    Christmas tree
                                                    Always a good selection, and staff great
                                                    by
                                                      • Recommended
                                                      Knowledgeable Staff
                                                      Got a new water heater, the helped me out and got everything set within 15 minutes. Just got it installed (less than a week from purchase) and never expected the process to go this smsmoothly. Greatly appreciated!!
                                                      by
                                                        • Recommended
                                                        Pleasant shopping experience
                                                        A new hire lady staff came to greet me and asked if any help was needed. Then, she led me to the aisle to save me time to find the product. During checkout, another female staff helped me. The overall experience this time was really great.
                                                        by
                                                          • Recommended
                                                          Fabulous Associate at Home Depot
                                                          Ten years ago we bought about 50 ever greens from Home Depot and the person who helped us was Linda from Gardening. At the time she gave us her cell phone number and this time around when I called her she answered the phone and was so helpful. She made it so easy for us again to buy more trees. She is lovely and so caring. Thank you Linda.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 434 reviews

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