#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)978-1010
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1728 N Tomahawk Island Dr
Portland, OR 97217
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Customer Store Reviews

  • 4.6 out of 573 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (573)
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Showing 1-30 of 573 reviews
Super store. Super employees. Very helpful and knowledgeable.
Super store. Super employees. Very helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Fantastic store. Great customer service. Knowledgeable and freindly employees
Fantastic store. Great customer service. Knowledgeable and freindly employees
by
  • Verified Purchase
  • Recommended
1 found this review helpful
has a good stock ,friendly employees .my main store.
has a good stock ,friendly employees .my main store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Shasta and Bridget were amazing. Super friendly and helpful. You are lucky to have them both!!
Shasta and Bridget were amazing. Super friendly and helpful. You are lucky to have them both!!
by
  • Verified Purchase
  • Recommended
Employees at this location go above and beyond to make sure that you are completely informed abou...
Employees at this location go above and beyond to make sure that you are completely informed about what their store carries. They are dedicated to making sure that the customers are completely happy with their shopping experience.
by
  • Verified Purchase
  • Recommended
We love going to Jantzen Beach Home Depot Knowledgeable employees are always around and ready t...
We love going to Jantzen Beach Home Depot Knowledgeable employees are always around and ready to help We purchased lights to replace 20 year old ones in our master closet and now got the same kind to replace the ones in garage Office is getting updated with new brighter lights that are more energy efficient. Bought the most gorgeous W & D by LG I've ever had Replacing the 10 year old front loaders with top loaders Found a big new freezer to replace the one that croaked Just too fun in that HD Today we wanted to get a new riding lawn mower and George walked us thru the HD website and we will get our new one in about a week
by
  • Verified Purchase
  • Recommended
Even though I live in Gladstone, Oregon, which is a long way from Jantzen Beach Center This is t...
Even though I live in Gladstone, Oregon, which is a long way from Jantzen Beach Center This is the one I come to because I am very familiar with it and the people are great.
by
  • Verified Purchase
  • Recommended
Buying a House and Shopping for Shades the First Time...Thank goodness for Erin K. who was so ve...
Buying a House and Shopping for Shades the First Time...Thank goodness for Erin K. who was so very helpful, patient, and knowledgeable. She had a customer before me and kept me updated about when she could help me. She guided me through the maze of shade choices very expertly and patiently. She was so thorough and precise making the order go smoothly. She also made the experience fun!
by
  • Verified Purchase
  • Recommended
I had good experience
I had good experience
by
  • Verified Purchase
  • Recommended
Great customer service during return and online order. Thanks Emily and Michael!
Great customer service during return and online order. Thanks Emily and Michael!
by
  • Verified Purchase
  • Recommended
Excellent products, helpful employees, superior service. A very nice experience overall. Everyone...
Excellent products, helpful employees, superior service. A very nice experience overall. Everyone needs helpful advice at time, and the employees provideit! Thanks!
by
  • Verified Purchase
  • Recommended
Everyone is very helpful. Always cheerful and pleasant. Always have had a great experience with...
Everyone is very helpful. Always cheerful and pleasant. Always have had a great experience with helpful employees
by
  • Verified Purchase
  • Recommended
Nice employees
Nice employees
by
  • Verified Purchase
  • Recommended
This store likely has the items you are looking for but getting somebody to take your money, they...
This store likely has the items you are looking for but getting somebody to take your money, they do not. If I am going to self service checkout, then I should get an employee discount. There was a day is the retail service industry that workers would collect your items and carry them to your car. Long are those days. However, online retailers will do better than that and deliver them to your front door. Something to think about.
by
  • Verified Purchase
very good location with others stores for family shoping ... this Home Depot is realy feels...
very good location with others stores for family shoping ... this Home Depot is realy feels like home ... very friendly and helpful people ... i like the store plan organis inside ... nice and essay looking for product ... even planty coffee they have ...all ways so thats feels wellcome and good mood looking for more products ...
by
  • Verified Purchase
  • Recommended
This store is always very busy with customers and I have always got very good service. Thank you
This store is always very busy with customers and I have always got very good service. Thank you
by
  • Verified Purchase
  • Recommended
Staff and managers are super friendly and very accommodating. I felt like the employees were empo...
Staff and managers are super friendly and very accommodating. I felt like the employees were empowered to help me out and get me what I needed. This is my one and only stop (given they carry what I need). Big shout out to Holly, Sarah, Mitch, and Kathleen! My only complaint is, nothing against them or the store, is now I have a lot of work to do! Haha!
by
  • Verified Purchase
  • Recommended
Awesome Employees,Great service
Awesome Employees,Great service
by
  • Verified Purchase
  • Recommended
I have been a longtime Home Depot consumer and customer but this last experience was over the top...
I have been a longtime Home Depot consumer and customer but this last experience was over the top because of the level of customer service I received here at this store. I was able to purchase the appliance I was looking for and was absolutely impressed with the Home Depot associate that I was lucky enough to have answer my call. Raven was attentive, friendly and helpful and epitomized what it means to provide excellent customer service. Home Depot is lucky to have this employee representing the company and I was just as lucky to have this great interaction and overall positive experience.
by
  • Verified Purchase
  • Recommended
Wyatt, at the customer service desk provides exceptional excellent customer service. I have been ...
Wyatt, at the customer service desk provides exceptional excellent customer service. I have been a manager in my own line of work and I wish I had an employee like him. For a young man he is very kind, helpful, empathetic, insightful, detail oriented, great mannered and self motivated. I've been assisted by other young adults as well as older and they usually have a negative distracted demeanor but Wyatt is wonderful. I arrived at his store very early in the morning at 6:30am and he was in a great mood and greeted me quickly and remembered I was the lady that called him on the phone asking for information about a product I needed to exchange. He provided me with inventory information over the phone before I drove to the store and that has not always been the case in my past experience with Home Depot. I usually get hung up on, brushed off the call with no answer to my question. Wyatt, even went to get a flat bed cart for me and when I was ready to check out, he made the transaction quick and easy and made sure I was taken care of.
by
  • Verified Purchase
  • Recommended
The store is clean. The staff are very helpful even at the checkouts. Thank you
The store is clean. The staff are very helpful even at the checkouts. Thank you
by
  • Verified Purchase
  • Recommended
Great selection, all employees i interacted with were super helpful and nice, and knew the produc...
Great selection, all employees i interacted with were super helpful and nice, and knew the products well. One person was really helpful in particular! they had a plaid shirt and short cut dyed hair and was really helpful! I always appreciate that since I tend to get lost in big stores often. Yall deserve raises!
by
  • Verified Purchase
  • Recommended
Several employees went above and beyond to help us locate 3 different items inspite of the fact t...
Several employees went above and beyond to help us locate 3 different items inspite of the fact that it was a CROWDED, busy Saturday.
by
  • Verified Purchase
  • Recommended
This Home Depot Store is t he best. Always have what I need.
This Home Depot Store is t he best. Always have what I need.
by
  • Verified Purchase
The store was clean and the associates were friendly and helpful. This is my store!
The store was clean and the associates were friendly and helpful. This is my store!
by
  • Verified Purchase
  • Recommended
Great store for improvements
Great store for improvements
by
  • Verified Purchase
  • Recommended
Associate Tim in appliances was very helpful, he went online and found the item that we were inte...
Associate Tim in appliances was very helpful, he went online and found the item that we were interested in. After comparing items we chose the Magic Chef brand. Tim made sure we were happy with our decision before helping two other customers that he noticed.
by
  • Verified Purchase
  • Recommended
Sam went above and beyond regarding my interest in electric lawn mowers. Even called a few cowork...
Sam went above and beyond regarding my interest in electric lawn mowers. Even called a few coworkers and a vendor to answer difficult questions. Came out with a brand new Ryobi lawn mower and leaf blower.
by
  • Verified Purchase
  • Recommended
The current staff are very professional, courteous and leave this customer feeling that he is tru...
The current staff are very professional, courteous and leave this customer feeling that he is truly welcome----thus, Welcome to Home Depot! All areas of the store are squared away, clean and organized in such a way that even the novice (like me) can easily find what I am after.
by
  • Verified Purchase
  • Recommended
Usually have no problem finding what I need because the employees are knowledgeable and I know t...
Usually have no problem finding what I need because the employees are knowledgeable and I know the store layout
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 573 reviews

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