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Filter Reviews By:Rating, Profile, Gender, Age (242)
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Showing 1-30 of 242 reviews
Apr 14, 2024
My Cashier Jada Is AWESOME!
I came into the store hoping not to spend a lot of money as I have all week trying to get my apartment ready. When I got to the cashier and realized that my budget was not enough my friendly cashier Jada did her job very well by helping me apply for Home Depot card. At first I didn't think I was going to get approved because I have been denied in the past but this time I was approved. I was so happy and Jada did an awesome job helping me put my information in very quickly it did not take a lot of time and she had excellent customer service. She has a friendly smile and a great attitude as well. Thumbs up to Jada.
by
Recommended
Mar 17, 2024
Passive agressive staff, don't bother trying to buy a tool here
The staff here think you're so lucky to get a second of their precious time so that you can get what Home Depot is selling. I guess you should just wait around and hope someone who cares comes along to help you give Home Depot your money... Or go to another location...
by
Jan 27, 2024
Fabulous
I come here frequently for garbage disposals and maintenance items.
by
Recommended
Jan 21, 2024
Great features, great customer friendly service
I’ve been coling to this store location 1010 for going on 27 years. Always have the products and materials in stocks that’s needed when needed with no delays. Awesome 👏
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Recommended
Nov 15, 2023
Great Customer Service
This location has excellent customer service.
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Recommended
Nov 8, 2023
Improved
When Home Depot first opened, it was up to the customer to know what he wanted, and to find it himself or herself. Over time, employees became more helpful. It seems now that employees expect to be consulted and are helpful about directions, locations, aisles and advice even. Was this due to training or did the customer service evolve naturally over time? Nevertheless, Home Depot is more of a welcome environment as much as it has always been a utilitarian environment.
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Recommended
Nov 8, 2023
LOVELY STORE
STORE WAS CLEAN AND ALL THE ASSOCIATES WERE READY TO HELP ME
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Recommended
Oct 16, 2023
Finally!! Good Customer Service Today.
I really hate going into Home Depot for anything. The employees seen to never have any expertise in their areas. They dont actively try to find an answer. I have to wait for, or track them down, only to get nowhere. Or, I wait and they come back with, “my manager said we don’t have it at this store.” BUT, this particular day I was pressed for time and decided to stop at the Inglewood store, # 1010, on Century Blvd, and was pleasantly surprised by the service I received.
Rogelio was the only salesperson in the tool area, with about three customers (including myself) waiting for him. He patiently assisted a woman who wanted to have a discussion about every type of sand paper on the rack. He helped her narrow down one and then it was my turn. My tool wasn’t working properly so Rogelio showed me a couple of new tools. He opened a new box, explained the parts and how to assemble it. Then he realized that my tool was assembled incorrectly and quickly put it together. Rogelio was customer service at its finest. He was knowledgeable, patient and productive, offering his undivided attention to each patron. I really appreciated his time and expertise.
I also want to give a shout out to the young lady in the Rental Tools. I don’t have her name but she is African -American with a very short haircut, and a few tattoos. Her customer service skills are exemplary. She is outshining the men over there (LOL), with her skill-set and eager willingness to assist. What I like most is, she talks it through until it makes sense. Very pleasant – both she and Rogelio.
I "hate" my visits to Home Depot a little bit less now, because of them. I will send a copy of this letter to Corporate. Please let both employees know that they are the example of good customer service and store representation.
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Recommended
Oct 13, 2023
my shopping place
i brought these product today and i was please with the result
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Recommended
Aug 27, 2023
Under New Management
I like the change in management. Sheba is doing a good job! Keep up the good work, Inglewood Home Depot.
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Recommended
Jul 16, 2023
Unprofessional employees
Most customer service agents seem like they do not want to work nor appreciate therir jobs, all accept an agents name Andrew and Mark.
by
Jun 14, 2023
Always on Ponit
I do a lot of construction commercial residential small to large jobs and this Home Depot is always on point loose who is in the pro desk Jason the manager, Angel who Assist he’s also loader. They’re all phenomenal. If you need something you need help definitely go to the store they will take care of you.
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Recommended
Apr 3, 2023
Andrew in the Cutting Center was incredibly precise!
Andrew in the cutting center was incredibly helpful and precise in measuring and cutting wood for our raised garden beds. We appreciated his time and professionalism.
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Recommended
Mar 23, 2023
Instock Surprise!!!
Needed an emergency item. Found several selections of item in stock...no need to order online and wait. What a wonderful and novel experience!!!! Immediate purchase, take home and replacement set-up. Who would have thought possible in these "store downsizing" days!!!
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Recommended
Jan 30, 2023
Supervisor Albert thank you for the Great customer service
Supervisor Albert thank you for helping me today with my water heater request. you truly kept a customer as I was about to go shop at Lowe’s. Thank you for making a difference.
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Jan 1, 2023
They did not nail it!
The product I purchased was marked 70% off but did not have a price on it. I had to wait a long time before getting a price.
by
Sep 17, 2022
Shop supply
Thanks to the staff that helped me get a tool for the shop.
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Aug 13, 2022
Low rating due to customer service
If it wasn’t for the lack of customer service this store would be perfect.
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Recommended
Apr 25, 2022
Excellent customer service
Came for a faucet that was on sale online for 30 bucks but they were sold out because it was a promo item. But Jill Z. WeNt above and beyond looking everywhere to make sure they didn't have it. I drove 30 mins in a storm. She still could not find it so she talked to her boss and was able to give me a similar one for the same price! She then walked me to get the calcuking I needed and walked me to checkout and checked me out!! She was amazing and turned a bummer situation into a positive one! Thanks Jill keep up thr amazing job! Thanks Home depot for taking care of your customers!!!
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Recommended
Apr 17, 2022
Very poor customer service
The lady Mia in customer service was very rude, I went to pick up a handicap toilet for my mother who has stage 4 cancer. It was ordered online. I had the order on my phone, the credit card and ID and because my cousin listed our other cousin to pick-up she gave my husband and I the hardest time. So I ending up canceling the order through the home depot app and purchasing it in the store. This took too much of my time and time I could've been at home with my sick mother. She was very argumentative and she wanted to write my drivers license down which I thought was very suspicious.
by
Apr 4, 2022
Exceptional Customer Service
The customer service provided by employees at this Home Depot location was far beyond expectations.
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Recommended
Mar 20, 2022
Great customer service, by cynthia
Great customer service by cynthia
by
Mar 19, 2022
The store is always clean and organized.
I had bought some shelves last year and they have held up. Had to get another one today.
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Recommended
Jan 12, 2022
Great experience!
I found everything I needed from Home Depot and more. Employees were friendly and helpful. Thank you for making my day complete!!
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Dec 31, 2021
Great service
Buying my dryer at home Depot was an excellent choice.
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Recommended
Jul 24, 2021
The person who helped me named, Apitanga, made me think different about stores like this. Usually...
The person who helped me named, Apitanga, made me think different about stores like this. Usually you can't find anyone to help you there. This person not only went out of his way to help me, but smiled the whole time! I truly had a "WOW" experience.
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Verified Purchase
Recommended
Jul 4, 2021
For all of your Lumber needs. Look for Andrew in that department. He is the best.
For all of your Lumber needs. Look for Andrew in that department. He is the best.
by
Verified Purchase
Recommended
Jun 26, 2021
There were 2 employees who made life easier shopping to get things done efficiently. Thanks Angie...
There were 2 employees who made life easier shopping to get things done efficiently.
Thanks Angie and Andrew
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Verified Purchase
Recommended
Jun 9, 2021
Speedy checkout great customer service products available
Speedy checkout great customer service products available
by
Verified Purchase
Recommended
May 22, 2021
Trina, was the cashier and tried to help me. Dwayne and another young man helped load the hardy ...
Trina, was the cashier and tried to help me. Dwayne and another young man helped load the hardy backer in my car and they were very helpful. I wish I had the other young man's name