Reviews for Imperial Marketplace #1032

As an amateur, I shopped at Home Depot looking for five items that I described to the employees what I needed and the Home Depot professionals (employees) handed me one of the items and told me the aisles to find the other items. Home Depot had all the products I needed.

This is where I go. I know where to find what I need. The staff are professional. Always helpful.

I bought good fire alarms for a good price.

People are not friendly staff is never available to help never has inventory.

For years every store that I go into, they’ve been moving stuff around and it’s impossible to find stuff without having to ask in associate where things are at. It’s a big waste of time I know they do it for marketing but it’s very frustrating for trade professionals who use Home Depot on a daily basis

I come to this store all the time. They are always nice, accommodating, patient, willing to teach, and sociable. Today was extra special tho’! I had a difficult return, my fault not theirs, and Kia and Roteshia were extra kind and so so nice about it. So HUGE shout out to these two women, thanks sooooo much and keep up the magnificent work. Home Depot should be proud to have both of you!

It's right off the freeway

Everything I have bought is of great quality, I have never returned anything, although I know I can, it is my favorite store

Always feel welcome, always stock

I went to the Home Depot on broadway in lemon grove very poor service , no help , workers sent me on a wild goose chase looking for a product, and than when I went to check out very bad stood in line at self check out for 10 minutes only to find out they don’t except cash, was sent to a cashier that had one customer. But after 10 minutes there put product down and left it seems like they are very helpful there to all the contractors but not just a person trying to buy something for their own home

just asking a simple questions, and some employees do not care or just response " go to aile #".

I went into the store 2 weeks ago and Karen turned a very sad day into a happy one with her concern, smile, and genuine willingness to help!

This is our favorite Home Depot. For some reason, the associates here are far more friendly than other Home Depots. Not sure why. Whatever. We much prefer to come to this store. Plus there is a Long John's Silver right across the parking lot. What more can you ask for?

I bought a Royobi cut off saw which did not match the sale promotion, but had the same product number. Clerk was helpful in seeing the discrepancy and made a price adjustment. Very much appreciated.

Products barcode missing and that gave Desmond the power to start checking other customers out..After waiting in line only to wait again.. Very rude, Dezmond Bynum horrible Cashier rude and refused to call a manager while smirking.. Never had any issues at Home Depot

I didn’t get his name but he was great. He answered all my questions and pointed me the right direction for all the supplies I need for my project. Everything from the right wood to the right screws and things of which I already forgot the names of. Thank you for being so helpful.

Experiences with staff is consistently outstanding at this location.

Cashier Alicia knows her stuff

….they will make you wait almost an hour to give you back your property!

Couple weeks back seen a manager of the store (Dora) harrass an injured associate. Dora then ordered this associate to jeopardize her safety and walk on a broken foot. Does Home Depot condone this type of behavior?

TImes R Changing. The Customer Sevice is getting 100% Better in this store. I only shop here 3 times a week and they get better with every day that passes . The guys in Lumber are 100% Awsome. Carlos and Henry , YOU GET REAL CUSTOMER SERVICE from these guys !! No BS here..

We just bought our GE Dryer with wrinkle free care, and we liked it.

Cashier cant apply military discount.

Customer for life! Jason, Johnny and Rico went ABOVE AND BEYOND to help me fix a water leak issue. I will never shop anywhere else!

Just want to thank you on your choice if the little motorized chairs you supply us with to do our shopping and browsing they are great and always available any time night or day thank you.

Maria at customer service was really really helpful she made sure to answer all of my questions and help me with my order to make sure that everything was done accurately. Excellent employee!

I always go to Alicia. She gets me in and out quickly. She moves the line. You need more cashiers like her.

I WANT TO RECOGNIZED BIG BILL AND DENNY FOR THEIR OUTSTANDING WORK ETIC, THANK YOU GUYS YOU ARE A BIG BLESSING.

I m very happy for her job

I think if more shoppers take the time to do the survey instead of going home all upset. they would feel much better. I continue to shop there for only 1 reason, My mom;s house is 2 miles form the store. I find this store to Lack customer service in more ways then one. I can not count the many mornings I have gone to the paint dept only to find slow and unfriendly service that's if your lucky to get service. This store and the Chula Vista store dennery road need help Big Time. Customer service is no where to be found in either store !! SAD !!