#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(502)493-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2600 S Hurstbourne Pkwy
Louisville, KY 40220
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Customer Store Reviews

  • 4.7 out of 546 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Excellent service
Even though we have used Home Depot multiple times for home improvement projects this was by far our best experience ever!
by
    • Recommended
    Freezer
    I bought a upright freezer! The day your computers crashed ! It took a long time to make it happen! So thank you all for your help! Happy Holidays to you and your family!
    by
      • Recommended
      Great keyed lock
      Bought this kwik set lock to replace one on door from house to garage. Went to several stores looking for a brass one. Only Home Depot had the brass in a quick set !
      by
        • Recommended
        No lids
        The store had 4 plastic storage containers on the shelf, but no lids.
        by
          nice products
          xIts nice to hav a store with the right products on hand
          by
            • Recommended
            Great customer service
            Help me find everything I need
            by
              • Recommended
              Very helpful staff with lots of knowledge about the areas they are work in! I never leave this st...
              Very helpful staff with lots of knowledge about the areas they are work in! I never leave this store empty handed and always look forward to coming back for help with my next project! AMAZING customer service!
              by
              • Verified Purchase
              • Recommended
              The staff was friendly, welcoming and knowledgeable. Don in the Millworks lumber department was a...
              The staff was friendly, welcoming and knowledgeable. Don in the Millworks lumber department was able to meet and exceed my expectations in assisting me with my building supply needs.
              by
              • Verified Purchase
              • Recommended
              Store is always clean and location is convenient. Prices are higher than other stores and section...
              Store is always clean and location is convenient. Prices are higher than other stores and sections are limited..have to order online for most products to be delivered to my store location.
              by
              • Verified Purchase
              • Recommended
              Great inventory everything homeowners and professionals need online purchasing is out of this world
              Great inventory everything homeowners and professionals need online purchasing is out of this world
              by
              • Verified Purchase
              • Recommended
              I bought a roll of screen, it supposed to have 25ft by 72inches, When I used it it just finished...
              I bought a roll of screen, it supposed to have 25ft by 72inches, When I used it it just finished at 10 ft!!!, I took the stuff to the store and they said they can not do anything about it Terrible customer service, I would have a tape measure with me ad open a roll in the store and measure it before I pick it to make sure it is correct
              by
              • Verified Purchase
              I'm in this store weekly...sometimes daily. Super friendly staff and always has what I'm looking ...
              I'm in this store weekly...sometimes daily. Super friendly staff and always has what I'm looking for or will offer to ship it to my home.
              by
              • Verified Purchase
              • Recommended
              Great store friendly employees who will willingly take you right to things your looking for, and ...
              Great store friendly employees who will willingly take you right to things your looking for, and you always find great things on sale. I'll always go back to this store Everytime were in need.
              by
              • Verified Purchase
              • Recommended
              this store is always ready to open at 6am
              this store is always ready to open at 6am
              by
              • Verified Purchase
              • Recommended
              Mrs. Jackie is a cashier at this home depot and she is exactly what we need in this world right n...
              Mrs. Jackie is a cashier at this home depot and she is exactly what we need in this world right now, extremely professional,friendly and just a good person in general!!!
              by
              • Verified Purchase
              • Recommended
              This store always have knowledgeable staff... and available when I walk in....friendly as well. s...
              This store always have knowledgeable staff... and available when I walk in....friendly as well. store is clean...!
              by
              • Verified Purchase
              • Recommended
              Had a great experience
              Had a great experience
              by
              • Verified Purchase
              Super funny, informative cashiers, greeted at the door, excellent store all around
              Super funny, informative cashiers, greeted at the door, excellent store all around
              by
              • Verified Purchase
              • Recommended
              Very clean and always well stocked.
              Very clean and always well stocked.
              by
              • Verified Purchase
              • Recommended
              Great employees in each department. One actually paused while sweeping the floor to say “Hello.” ...
              Great employees in each department. One actually paused while sweeping the floor to say “Hello.” Our cashier, Don, was very helpful.
              by
              • Verified Purchase
              • Recommended
              They treat young black female veterans differently
              They treat young black female veterans differently
              by
              • Verified Purchase
              Just be aware that you’ll not have any help if any at all. There always seems to be no associates...
              Just be aware that you’ll not have any help if any at all. There always seems to be no associates that can Homer (HD’s customer service ward to employees) you through any rough edges you might run into at this and most HD stores.
              by
              • Verified Purchase
              • Recommended
              This is Home Depot is the definition of what a hardware store should be. Always someone at the d...
              This is Home Depot is the definition of what a hardware store should be. Always someone at the door to say hello, Store manager is always walking the floor every time I’m there, cashiers are always on point. I will drive past competitors to shop here. The online pickup service is great when I need to utilize it. I still prefer walking in the store but use from time to time.
              by
              • Verified Purchase
              • Recommended
              Train the cashiers on customer service. Low rating because of poor customer service with a return.
              Train the cashiers on customer service. Low rating because of poor customer service with a return.
              by
              • Verified Purchase
              • Recommended
              Very nice staff throughout the store, every isle I went through someone ask if they could help me.
              Very nice staff throughout the store, every isle I went through someone ask if they could help me.
              by
              • Verified Purchase
              • Recommended
              The employees that work at Home Depot are one of the reasons I like shopping here. They are so h...
              The employees that work at Home Depot are one of the reasons I like shopping here. They are so helpful and friendly. They are never too busy to ask you if you need help with something.
              by
              • Verified Purchase
              • Recommended
              Nice and Orderly,very friendly employs
              Nice and Orderly,very friendly employs
              by
              • Verified Purchase
              • Recommended
              This store is on point it's big employees are kind and helpful I've had no complaints this far wh...
              This store is on point it's big employees are kind and helpful I've had no complaints this far when I go to this store. Thank you home depot.
              by
              • Verified Purchase
              • Recommended
              Tom Lyon in appliances was awesome.
              Tom Lyon in appliances was awesome.
              by
              • Verified Purchase
              • Recommended
              Great selection, even for "rare" faucet parts.
              Great selection, even for "rare" faucet parts.
              by
              • Verified Purchase
              • Recommended
              Showing 1-30 of 546 reviews

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