#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(502)493-7401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2600 S Hurstbourne Pkwy
Louisville, KY 40220
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Customer Store Reviews

  • 4.7 out of 546 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Great service
Mackenzie and Mariah did a great job with my order.
by
    • Recommended
    Great selection of fine quality products.
    I buy most all of my tools / equipment from HD especially the best Ryobi cordless tools.
    by
      • Recommended
      Very attentive and helpful staff
      We came to Home Depot to purchase a grill. Multiple staff members promptly addressed our request for help and made sure we had everything we needed. The customer service was top notch, and we will definitely be back.
      by
        • Recommended
        Elisabeth was such a refreshing person!!
        I was in the store to get specific products and I was able to get checked out with her help very quickly and accurately. She seemed happy to serve and quite personable. Hope I get her at check out next time.
        by
          LOOKING. LOOKING. LOOKING!
          Found IT!! with the amazing help and knowledge of the store and products. Jackie was awesome in guiding us to find the product we were looking for. Thank you, Home Depot, and THANK YOU Jackie!!!
          by
            • Recommended
            Check out at Home depot
            Easy check out no waiting.
            by
              • Recommended
              Very satisfying with everything
              We bought a refrigerator and stove at and was very pleased with everything.
              by
                • Recommended
                Good service to the costumers went we ask for something.
                We didn't have to wait online to pay for our things, the greetings and the smile when entering the store for the workers was the best!
                by
                  • Recommended
                  Great location!
                  Employees are very friendly and helpful! They usually always have the products I need!
                  by
                    • Recommended
                    Nice selection at good prices
                    Very happy with the selection of products priced competitively especially the Home Depot brand. Received good information to help select products for our project.
                    by
                      • Recommended
                      Great Store
                      Great service. A friendly staff willing to help
                      by
                        • Recommended
                        Great Service, good value
                        Bought a bunch of blinds from this HD. The salespersons were all very helpful - especially supervisor, Michael Thacker. I will make this HD the store I go to for all my home improvement needs.
                        by
                          • Recommended
                          Service
                          The employees there were very knowledgeable, and very helpful along with being very friendly
                          by
                            My Favorite store
                            I love visiting this Home Depot! The workers are always friendly and quick to help.
                            by
                              • Recommended
                              Awesome customer service
                              Sandy at customer service went above and beyond to help me, she is an awesome addition to your staff and such a blessing
                              by
                                • Recommended
                                The best service I’ve ever received at any hardware store
                                I was helped my an employee who knew exactly where all of my items were, and he followed up with me within minutes so that I didn’t have to locate an employee on my own or wait in order to cut some lengths of chain. I didn’t expect that the person helping me would be so friendly and make me laugh and also make the trip so much faster - and actually enjoyable. Home Depot is where the good help is!
                                by
                                  • Recommended
                                  Friendly Service!
                                  I was helped with finding chainsaw bars and also rang up quickly and with a smile! Dwayne rocks!
                                  by
                                    • Recommended
                                    Employee
                                    Elizabeth was my cashier. She was very friendly and helpful.
                                    by
                                      Garden Center
                                      I can always find what I want or need in the garden Center. Love the prices and often find unique items. Workers are always helpful!!
                                      by
                                        • Recommended
                                        Go to the store!!
                                        Every time I buy something online, I wind up in the store or calling an associate to help me. I am talking two items for $6000. Not small ticket items. The associates in the store are awesome.
                                        by
                                          • Recommended
                                          complaint about customer service
                                          customer service did not honor price quoted on their website.
                                          by
                                            Great store
                                            We were happy to be there and found everything cool and tidy. People were nice and humble.
                                            by
                                              • Recommended
                                              Great customer service
                                              Great customer service
                                              by
                                                • Recommended
                                                Reselling incomplete tools
                                                I just bought this trimmer today. Noticed it was tape shut. Found out no screws included.
                                                by
                                                  Hurstbourne Lane Louisville, KY Home Depot - Sales Rep. Tom Lyon and MGR John
                                                  My wife and I were greeted in a friendly manner and treated as our business really mattered. Our sales person Tom Lyon was able to inform us about the features available and help us compare each appliance to other models and brands. He explained things in a way that enabled us to make solid choices for our needs. We ended up purchasing a refrigerator, stove/oven, dishwasher, and mounted microwave. GREAT TEAM !!
                                                  by
                                                    • Recommended
                                                    Friendly employees
                                                    The employees were very friendly and eager to help.
                                                    by
                                                      • Recommended
                                                      Pro section
                                                      Lumber/pro area of store is a wreck. The employees are very friendly and must try to help. If they can't they will first and foremost offer to get a manager lol All in all if you're looking for a quick stop when in this area for a small job, eg fixing something not building its ok. If your looking to purchase all materials for fence or deck or even build some stairs or handrails stay away.
                                                      by
                                                        • Recommended
                                                        Great price clean store and a very friendly staff
                                                        Whirlpool low profile micro wave
                                                        by
                                                          • Recommended
                                                          One stop shoppihg
                                                          I have had the best shopping experiences at Home Depot. Always friendly, caring and helpful. I wouldn't shop anywhere else for all my home needs and gardening needs. Well done Home Depot, your store rocks!
                                                          by
                                                            • Recommended
                                                            Lawn mower
                                                            Employees were extremely helpful in answering all questions about the Toro.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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