#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)733-8162
Tool & Truck Rental(304)733-8180
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1050 Thundering Herd Dr
Barboursville, WV 25504
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Customer Store Reviews

  • 4.6 out of 397 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (397)
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Showing 1-30 of 397 reviews
Beware of having boards cut
The baords weren’t even close to being cut right and they didn’t offer much to offset the problems it’s creating.
by
    Perfect Christmas Tree
    I am beyond happy with the purchase of the beautiful Home Accents 7.5 Holiday 7.5 ft Starry Light Fraser Fir Flocked Pre-Lit Christmas Tree with six lighting options including a remote
    by
      • Recommended
      Wonderful experience in the appliance section.
      We bought a refrigerator at the barboursville store, and our salesperson, Mary, was really professional and knowledgeable. She made the experience very pleasant and was able to help us get a discount that we didn't expect. Thank you Mary. You are a wonderful person and very professional and knowledgeable.
      by
        • Recommended
        Great employee
        Went to purchase washer and dryer , Mary Clayborn is the one to find for help with that. She is very knowledgeable in her field and she treats you like family and a close friend. Good Christian lady and will praise Jesus right with you! Such a beautiful soul!
        by
          • Recommended
          Great store!!!
          The people at this HD are the best always there to help.
          by
            • Recommended
            Best Home Improvement store around
            The employees are always very helpful. Its hard to find good service these days and the employees here make coming there a breeze.
            by
              • Recommended
              JOSH SWEET YOUNG MAN
              LOVE JOSH FLOORING SPECIALIST 20 YEARS
              by
                • Recommended
                Excellent customer service
                Amazing experience there! Will definitely be back And would recommend this location to anyone! Thanks Chad, Sam ans Casey! Yall were amazing!
                by
                  • Recommended
                  Exceptional!!
                  If you need doors or windows ask for Amy !! She’ll go through all the options with you and is so nice!!
                  by
                    • Recommended
                    Cashier
                    The cashier was the rudest woman I have ever encountered she snapped and her tone was awful with everything she said.
                    by
                      Exceptional customer service!
                      I spent a lot of time in appliances and lumber. Both departments were very helpful. I’m a fan of this store
                      by
                        • Recommended
                        helpful
                        the personnel in this store are always friendly and helpful
                        by
                          • Recommended
                          Great experience
                          The staff at this store has been extremely helpful and has made my new home building experience go really smooth. Very kind and very easy shopping experience.
                          by
                            • Recommended
                            moving to the area and needed odd sized appliances, HD had the best selection.
                            the employees in the appliance dept were very helpful in finding what we needed and getting it ordered for delivery directly to our new place. Shout out to Larry!
                            by
                              • Recommended
                              Great Employee
                              An employee (Anthon) was extremely helpful
                              by
                                • Recommended
                                Received some professional help in tile section
                                Service pro in tile section steered me in the right direction. Hoping my diy projects goes well. Thanks again
                                by
                                  • Recommended
                                  Buying a lot for a remodel
                                  Spent three hours identifying items needed and put on an order. Special service associate Alyssa saved the day by building quote when no one else was available.
                                  by
                                    • Recommended
                                    First glance
                                    First I did my price check of all the stores not only did they have best prices every thing was in stock, arrived at my Home Depot as I walked in I could tell immediately that it was stocked full employees where everywhere putting up inventory straightening shelves, I stoped at customer service asked where I would find what I came for she smiled real big and told me exactly where it was I thanked her and took care of business on the way out she asked if I wanted help loading it. Good job Home Depot.
                                    by
                                      • Recommended
                                      Greedy
                                      Bought a live Christmas tree on Christmas Eve and they charged full price for a half dead tree that they were going to give away the day after Christmas. It was needed desperately for a good cause but I should have just kept driving somewhere else. Mistake that I will not make again.
                                      by
                                        Associate were helpful and friendly.
                                        Associate were helpful and friendly.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Excellent Service , Best Products !!!
                                        Excellent Service , Best Products !!!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Store was clean, cashier was friendly, thanked us for shopping at Home Depot, the Associate who h...
                                        Store was clean, cashier was friendly, thanked us for shopping at Home Depot, the Associate who handled our sale was beyond Awesome. Great place to shop
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        They do not follow their posted hours and the manager I spoke with on the phone was very smug and...
                                        They do not follow their posted hours and the manager I spoke with on the phone was very smug and cocky. I find it amusing that store management has an attitude on the phone. I doubt he would do the same in person, but as they say a fish rots from the head, and this store is rotten.
                                        by
                                        • Verified Purchase
                                        Very attentive to your needs. Have purchased many items from this store for my home. Each tim...
                                        Very attentive to your needs. Have purchased many items from this store for my home. Each time I have needed help or a item the manager will see to it that they will order and see that I receive needed material.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Assistance is always readily available. Items are marked and priced clearly. Employees are very c...
                                        Assistance is always readily available. Items are marked and priced clearly. Employees are very courteous.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Super helpful customer service and overall help with last purchase. Very pleased
                                        Super helpful customer service and overall help with last purchase. Very pleased
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great Store! Great Customer Service
                                        Great Store! Great Customer Service
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Usually I have to hunt for what I need...Prompt attention from a employee....Got exactly what I n...
                                        Usually I have to hunt for what I need...Prompt attention from a employee....Got exactly what I needed! I will return there for next visit for supplies
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        We went looking for a new clothes Washer today, and a young man in front counter directed us to t...
                                        We went looking for a new clothes Washer today, and a young man in front counter directed us to the back of the store were the appliances were. We looked for a few minutes, when the sales lady came by to see if she could help. She was excellent. Very pleasant, friendly and very knowledgeable about the appliances. She was such a pleasure to deal with. When my dryer quits, about 18yrs old, I will go back to see Mary Clayborn. Everyone we spoke to was very pleasant.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        I spoke with a manager, Michelle, to tell her how well pleased I was with my experience. She, lik...
                                        I spoke with a manager, Michelle, to tell her how well pleased I was with my experience. She, like the employees who helped me, was very gracious.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 397 reviews

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