Reviews for Howard Lane #6553

Incredible customer service from Diana. Just incredible. Called to inquire whether a product was in stock. It was not. A floor model became available and Diana tracked us down by phone. She was so upbeat and helpful! Rarely do you see such amazing service. Kudos to Diana.

Great pro sales team...Wes and Jen are amazing

I went in to find a bagster, I was told to go to all different isles by four different employees. I finally met Carol who was the sweetest lady! She had just hurt her shin but she still made sure to walk me to the isle and helped me find exactly what I was looking for limping and all. I’ve never written a review before but definitely thought it was worth it for her.

I live near the Pflugerville store but always come to this store because they always have inventory of what I want and the employees are so helpful and friendly!

Love this location of Home Depot. Their employees are truly knowledgeable and some of the most helpful I've encountered. Way to go Home Depot.

Great customer service at this store!!

This is the nearest store to me.

Very friendly staff! Helped me load items.

My cashier Lynn (60767) was very helpful and friendly as well as the manager Chris I had to y’al talk to about the rude employee

I always have a great shopping experience when I visit the Home Depot at 13309 IH-35, Austin, TX. The employees are always welcoming and helpful. The store is always clean and well stocked, and employees are helpful with special orders when items are not readily available in the store.

Very pleasant shopping experience. Always someone around to help.

The People working here is so nice and friendly. I like Carol . She is so nice .

Good customer service

I was assisted by Brian who helped me with my home project. As I checked out Anita was very helpful, patient and professional. She helped me apply for a credit card so I could save money. I love it when a store gives back to their customers.

The best homedepot store is the one closest to home. Thanks for carrying the tools I was looking for. Klein specifically.

Lynn and Jordyn helped me at the front end, and they could not have done a better job answering my questions clearly and concisely. Thank you!!

Great customer service!

Great store. Ask for Lynn, she’s sweet.

Employee Carol was extremely helpful who assisted me in getting a charcoal grill at Home Depot.

Anything is easy to find

Most likely the best Home Depot ever!

helpful and friendly employees

The associate in the kitchen cabinets was very friendly and helpful in my choosing of the product I purchased. The cabinet displays were easily seen and the associate area was clean and sanitized, which I was impressed.

Always have a good experience with Home Depot

From the front door inward, all the staff were courteous and helpful. They knew exactly where we needed to find what we needed. They answered questions and waited patiently for us to ask necessary questions. The store was clean and well-organized. Most HDs are, but the Howard Lane HD seemed to have an extra pound of professionalism.

This store has consistently kept up safety protocols during this pandemic to keep customers safe. Thank you!

I wish y’all had more stars!!!! Perla did an amazing job!

My husband and I went to the Howard lane location. We needed sand paper but I couldn't find my glasses. The man in the sand paper section went out of his way to help me. He read all the labels and scan a few items for just to make sure we got exactly what we needed. I'm truly a hard person to please and impress at the same time. This guy made me feel comfortable and understood. Impressive America

This is a hardware store one would like to shop. The store is well lighted, clean, products are easy to find and the associates are helpful. Its a big store, rather than trying to figure out where things are, ask one of the friendly associates, she or he would save you time by giving you the information you need. The cashiers are friendly and and the lines move fast as there are also self checkout stands.

Not friendly, not helpful