#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)366-3104
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2241 W Houghton Lake Dr
Houghton Lake, MI 48629
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Customer Store Reviews

  • 4.9 out of 531 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Employees are so helpful and friendly, would definitely shop here again.
Employees are so helpful and friendly, would definitely shop here again.
by
  • Verified Purchase
  • Recommended
Can always count on great Customer Service! Great Products!
Can always count on great Customer Service! Great Products!
by
  • Verified Purchase
  • Recommended
I've been in many Home Depot stores from Arlington, VA to Hawaii.... none better. Clean well orga...
I've been in many Home Depot stores from Arlington, VA to Hawaii.... none better. Clean well organized and employees helpful. Management extremely helpful.
by
  • Verified Purchase
  • Recommended
Store is always clean and easy to shop. The employees are great.
Store is always clean and easy to shop. The employees are great.
by
  • Verified Purchase
  • Recommended
Every employee I came into contact with was very nice and helpful
Every employee I came into contact with was very nice and helpful
by
  • Verified Purchase
  • Recommended
the store has always been clean everyone very helpful and friendly is this survey real i always e...
the store has always been clean everyone very helpful and friendly is this survey real i always enter and this is the store we shop home depot
by
  • Verified Purchase
  • Recommended
John and Kerry in plumbing are patient, knowledgeable and friendly. The rest of the staff is goo...
John and Kerry in plumbing are patient, knowledgeable and friendly. The rest of the staff is good too. The one drawback is the store does not rent tools or equipment.
by
  • Verified Purchase
  • Recommended
The employees were consistently friendly. Jim in plumbing went above and beyond to find informati...
The employees were consistently friendly. Jim in plumbing went above and beyond to find information about the shower door i had purchased.
by
  • Verified Purchase
  • Recommended
Love shopping at this store, clean neat easy to find things. The staff are friendly and very helpful
Love shopping at this store, clean neat easy to find things. The staff are friendly and very helpful
by
  • Verified Purchase
  • Recommended
Always have what I need in stock. Associates are always are friendly and helpful.
Always have what I need in stock. Associates are always are friendly and helpful.
by
  • Verified Purchase
  • Recommended
This Home Depot is the best I’ve dealt with so far and I have been to many home improvement store...
This Home Depot is the best I’ve dealt with so far and I have been to many home improvement stores. They have everything I need and more. The employees all provide excellent customer service. Particularly I’d like to mention Mark, Tori, and John for going above and beyond for me when I ran into issues with tools I purchased. They exchanged them following the warranties without question and I was able to complete the restoration of my 120 yr old home. Thank you all so much!!!
by
  • Verified Purchase
  • Recommended
The store was very clean. I was asked by 3-4 associates if I required assistance. I requested a p...
The store was very clean. I was asked by 3-4 associates if I required assistance. I requested a price on an item and the associate used his scanner to find the price for me. The associate at checkout Lori was very friendly and professional.
by
  • Verified Purchase
  • Recommended
Great staff at Houghton Lake Home Depot.
Great staff at Houghton Lake Home Depot.
by
  • Verified Purchase
  • Recommended
All associates were helpful and friendly. Patrick in appliances was fantastic! He helped us find ...
All associates were helpful and friendly. Patrick in appliances was fantastic! He helped us find the right dishwasher, but he also gave us the time and space we needed to make a decision and answered our questions when we were ready. Then, he made sure my husband knew what he needed to regarding hooking it up and personally took him to find the other parts he would need. I was not expecting the extra help after the purchase, and we really appreciated it!
by
  • Verified Purchase
  • Recommended
I have shopped at so many different building supply type stores in Michigan as well as other stat...
I have shopped at so many different building supply type stores in Michigan as well as other states and found this particular store to be my favorite. They are very accommodating and they carry enough product for just about everything you need. It is a smaller store so they use the space wisely and seem to move inventory at a decent rate. The bins are much more attended to which means the correct items are where they are supposed to be. That's a big deal for me. Nobody likes to reach in spot for a 6" black pipe and discover at the job it's really 4 1/2". When I had returned items, there has never been any issue and they make it easy. This is my store for sure. Been using it since they opened it and it has always been great.
by
  • Verified Purchase
  • Recommended
The customer service at this store is excellent. Especially in the hardware department, the emplo...
The customer service at this store is excellent. Especially in the hardware department, the employees were so polite and helpful when I took locks in to be rekeyed. I will be shopping here again.
by
  • Verified Purchase
  • Recommended
It is always a pleasure to shop there!
It is always a pleasure to shop there!
by
  • Verified Purchase
  • Recommended
EMPLOYEES ARE ATTENTIVE CASHIERS ARE ALWAYS THERE TO HELP AND FRIENDLY, STORE IS CLEAN AND SALE I...
EMPLOYEES ARE ATTENTIVE CASHIERS ARE ALWAYS THERE TO HELP AND FRIENDLY, STORE IS CLEAN AND SALE ITEMS ARE IN STOCK
by
  • Verified Purchase
  • Recommended
I love shopping at this Home Depot which is located in Houghton Lake Michigan, because they have ...
I love shopping at this Home Depot which is located in Houghton Lake Michigan, because they have a wide selection of products and also items that are geared for women as well. There’s always something new that I happen to see every time I go in. I like how the store is cup fresh and clean even in the little corners there’s no dirt particles gathered up it’s all nice and tidy. The prices are great too.
by
  • Verified Purchase
  • Recommended
Clean and friendly location
Clean and friendly location
by
  • Verified Purchase
  • Recommended
I live in Georgia and have a cottage on Higgins Lake and shop at this store frequently when I am ...
I live in Georgia and have a cottage on Higgins Lake and shop at this store frequently when I am in the area. The staff has always been very friendly and out the extra mile to assist you with your shopping needs. Very competitive and fair prices. My dog loves to shop there to. The staff have makes him feel welcome and a few even provide a treat or two.
by
  • Verified Purchase
  • Recommended
I have only been in our local Home Depot twice since covid-19 oh, and I have to say I was more th...
I have only been in our local Home Depot twice since covid-19 oh, and I have to say I was more than ecstatic to be in there shopping again! I love my Home Depot in Houghton Lake Michigan, they have everything that you could imagine and plus the store associates are extremely friendly and they're right there to help you if you need help.
by
  • Verified Purchase
  • Recommended
employees at houghton lake store are friendly, helpful, and happy, seems staffed correctly, home ...
employees at houghton lake store are friendly, helpful, and happy, seems staffed correctly, home depots in flint and saginaw, mundy township, and that entire area is understaffed and staffs are stressed.
by
  • Verified Purchase
  • Recommended
I've been to many home improvement stores, other Home Depot stores included. For some reason, th...
I've been to many home improvement stores, other Home Depot stores included. For some reason, the entire staff at this store seems friendly and welcoming. Everyone seems happy to work there....even during Covid-19.
by
  • Verified Purchase
  • Recommended
Great job on trying to maintain normal pricing on materials!!
Great job on trying to maintain normal pricing on materials!!
by
  • Verified Purchase
  • Recommended
I had a bit of a challenge replacing a broken storm door handle on my older home. Jack D. helpe...
I had a bit of a challenge replacing a broken storm door handle on my older home. Jack D. helped me every step of the way. We had to do some creative thinking to get what I needed to get it done. I had not done this on my own before. Something that started out simple to do turned out to be not quite so simple because of the house itself. But with Jack's help, got it done. Thank you! You guys are the best!
by
  • Verified Purchase
  • Recommended
Very helpful. We always frequent this store for everything. My wife always buys flowers here also.
Very helpful. We always frequent this store for everything. My wife always buys flowers here also.
by
  • Verified Purchase
  • Recommended
Tom in plumbing is so smart.. He knows his stuff.
Tom in plumbing is so smart.. He knows his stuff.
by
  • Verified Purchase
  • Recommended
Employees were wearing masks and I felt very comfortable. The store had exactly what I needed a...
Employees were wearing masks and I felt very comfortable. The store had exactly what I needed at a good price.
by
  • Verified Purchase
  • Recommended
very helpful staff in every department I needed, especially during this trying time
very helpful staff in every department I needed, especially during this trying time
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 531 reviews

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