#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(954)967-6434
Tool & Truck Rental(954)967-6440
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1951 S State Rd #7
West Park, FL 33023
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 523 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (523)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 523 reviews
Great customer service!
I was provided great customer by Alexis at the store at 3401 Oakwood Blvd, Hollywood, FL 33020. It’s Very rare to get good customer service here in South Florida!
by
    • Recommended
    Great service and military discounts
    I Always Go To Home Depot for home improvement items because of the great supplies AND military discounts.
    by
      • Recommended
      Awesome
      Always awesome services at this location everyone. Above expectations
      by
        • Recommended
        excellent
        Sabrina from customer service was so nice and was engaged with what i was interested in. we even joked about this perfume from a store lol. definitely left satisfied
        by
          • Recommended
          Great staff
          Love Home Depot and their staff!!
          by
            • Recommended
            Great location
            I visit the Home Depot store more than any other store.
            by
              • Recommended
              Great store
              Jamila and Mr Edward's did a great job helping me get threw purchase issue!! I would return to this store!
              by
                • Recommended
                Employee Assisting Each Other For Customer Support
                I had a unique situation in which the cashier I had gone to wasn’t sure what to do. She asked a coworker for a guidance and a coworker immediately came over, provided a guidance and successfully completed my order.
                by
                  • Recommended
                  Home Depot-February 2924
                  All of the staff l interacted with were helpful. from the worker in a department to the outside loaders, from the Will Call cashier to the checkout cashiers. I am a woman and would have liked the associate who told me where the water heaters were to suggest what l could do if l needed help loading it to my cart for purchase and to my vehicle afterwards.
                  by
                    • Recommended
                    water heater
                    I found the water heater I need with the help of ms sabrina
                    by
                      • Recommended
                      Customer service
                      Charline at customer service was very helpful!!!
                      by
                        • Recommended
                        Great employee service
                        An older navy veteran employee knew exactly where my items were located. Checkout was fast and smooth.
                        by
                          • Recommended
                          Customer Service
                          5 Stars for Samaya (The cashier in Customer Service/Returns)
                          by
                            • Recommended
                            Andrew in the Paint department is a GEM!
                            I went in to get some paint samples, and met Andrew. This young man was pleasant, friendly, helpful, engaging and patient. I wasn't in a hurry, so when customers came over I encouraged him to assist them while I made my final selections; he was equally as pleasant, friendly and helpful with each person wo stopped to ask a question, even if it was unrelated to paint. He knows the store, and directed several customers to what they were looking for, by aisle number. Another customer, tuned me to answer said "I love his personality" I agree. I couldn't have asked for a better experience & I'll absolutely be returning to this store to make my purchase and he'll be the reason that I do.
                            by
                              • Recommended
                              Customer service
                              The customer service team was so helpful and efficient. They handled me with ease I was surprised that it was that quick to return. I was serviced by Sabrina and she was so sweet and reassured me that the money would be back within 3 business days. Awesome work!
                              by
                                • Recommended
                                Great curbside service
                                I used the Crubside app, and the young lady was great. I had my order within 5 min.
                                by
                                  • Recommended
                                  Online Order
                                  I had an online order pickup. Janis was great assisting me.
                                  by
                                    • Recommended
                                    Staff Assistance
                                    Many go to Home Depot to do it yourself( DYI ) projects and it’s fun and exciting to do it but can feel frustrating when we need guidance once at the store and the employee in that department is not totally knowledgeable. I asked some plumbing questions and the worker in that department said that they are not plumbers. It was almost like he was saying you need to get yourself a plumber. Also it would be great if there were call boxes so customers could just push a button and someone from that department will come within a 5 to 10 minutes. If there is no one available, the box would advise to push another button for a supervisor who would arrange assistance. Many aisles did not have assistants and we are left to search for answers from assistants in other departments.
                                    by
                                      • Recommended
                                      Customer service
                                      sabrina from customer service was quick and efficient and was very nice
                                      by
                                        • Recommended
                                        Rudest cashier ever
                                        Lady at the check out demanded to know how many items I ran and I replied I don’t know I wasn’t counting as I was doing HER job so she goes to the screen and sarcastically counts each item..as I tried to put in my military discount she swats my hand away and rudely says ‘I am doing something’ so I asked for a manager but shockingly nobody came so I left…
                                        by
                                          Ingrid is a superstar
                                          Ingrid was very professional and very accommodating
                                          by
                                            • Recommended
                                            Stock Items
                                            This Home Depot tend to have items in stock that other home depot Stores may not have on their shelves. Most Home Depots have an item listed as available...but upon arriving at the store, one is disappointed that the list was not up to date...and the store was out of the item in question. This store's availability tends to be on point!
                                            by
                                              • Recommended
                                              Employee at Homedepot
                                              Employee was very efficient excellent character very helpful. Camilla
                                              by
                                                • Recommended
                                                Wow
                                                Amazing customer service friendly and informative staff enjoy my visit definitely be back sooner than later!
                                                by
                                                  • Recommended
                                                  Good Shopping Experience
                                                  I was able to find the adhesive that no one else had in stock,this store in Hollywood carries a lot of idems,and is well stocked.
                                                  by
                                                    • Recommended
                                                    Paint Department
                                                    The paint department here is amazing! U won't be disappointed
                                                    by
                                                      • Recommended
                                                      Amazing staff! Pleased above and beyond
                                                      I love coming to the Home Depot at 1951 South State Rd. 7 location in Hollywood. Today I had one of my best experiences at a home improvement store. Once we got there we were helped by two gentleman working in lumber by taking down a back stock of the type we needed and few more employees were able to join in helping us pick out the best pieces. Aneita was exceptionally helpful today by finding all the right tools we needed. She walked us to the car with her co-worker and helped us load up the car. Exceptional staff!
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        I bought a house appliance and was helped by my cashier Naekeva. She explained everything and was very patient.
                                                        by
                                                          • Recommended
                                                          Excellent Customer Service
                                                          I had a wonderful experience with Camille, the manager. She was accommodating, attentive, and went above and beyond to assist customers.
                                                          by
                                                            • Recommended
                                                            Poor customer service and unfriendly employees.
                                                            I visit this store often but avoid it if possible. Employees in the store are often unfriendly and many have no interest in helping you. Half of the checkout lanes are always closed and there are never enough employees in any department. If there are, you often have to beg them for help. I’ve been to many Home Depot’s around the country and this store is overall poorly run.
                                                            by
                                                              1 found this review helpful
                                                              Showing 1-30 of 523 reviews

                                                              Nearby Stores

                                                              3401 Oakwood Blvd

                                                              Hollywood, FL 33020

                                                              4.29 mi

                                                              Tool & Truck Rental

                                                              (954)924-2404

                                                              Pro Service Desk

                                                              (954)924-2401

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              5801 University Dr

                                                              Davie, FL 33328

                                                              4.83 mi

                                                              Tool & Truck Rental

                                                              (954)252-7009

                                                              Pro Service Desk

                                                              (954)252-7003

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              1245 Ne 163rd St

                                                              North Miami Beach, FL 33162

                                                              4.88 mi

                                                              Tool & Truck Rental

                                                              (305)919-1400

                                                              Pro Service Desk

                                                              (305)919-1425

                                                              Mon-Sat: 6:00am - 11:00pm

                                                              Sun: 7:00am - 8:00pm