#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)799-2062
Tool & Truck Rental(215)799-2068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
782 Rte 113
Souderton, PA 18964
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Customer Store Reviews

  • 4.8 out of 516 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Tony who assisted me in the plumbing department he was a big help,very pleasant and smiled,asked ...
Tony who assisted me in the plumbing department he was a big help,very pleasant and smiled,asked me if I needed anything else. I love this location. I didn't catch the customer service guys name who helped me this morning, he has really short hair cut and glasses, he made my plant return easy and hassle free, very pleasant personality. Great job everyone keep up the warm friendly atmosphere, thank you everyone your the reason I will be coming back this store.
by
  • Verified Purchase
  • Recommended
Store staff is always!! willing to go above and beyond to help! Store is always clean and stock...
Store staff is always!! willing to go above and beyond to help! Store is always clean and stocked...
by
  • Verified Purchase
  • Recommended
Staff is extremely friendly and helpful and the store is stocked and very organized
Staff is extremely friendly and helpful and the store is stocked and very organized
by
  • Verified Purchase
  • Recommended
Clean, friendly and well stocked store.
Clean, friendly and well stocked store.
by
  • Verified Purchase
  • Recommended
Excellent store! It was well maintained and clean. We went shopping for houseplants for my offi...
Excellent store! It was well maintained and clean. We went shopping for houseplants for my office and were pleasantly surprised at the variety as well as the pristine condition the available plants were in. They even were helpfully marked and categorized as "bright light" or "low light", which was SUPER helpful to me since we were shopping for an area that sits in shade. Bathrooms were exceptionally clean. Employees are very friendly. This stood out as a really great experience to us!
by
  • Verified Purchase
  • Recommended
Purchased a small order of base moulding at the Hilltown store. The sales people were extremely ...
Purchased a small order of base moulding at the Hilltown store. The sales people were extremely helpful and pleasant in cutting the 15 foot sections in half so I could get them in my car.
by
  • Verified Purchase
They had everything I was looking for in one stop. Great service. Thanks
They had everything I was looking for in one stop. Great service. Thanks
by
  • Verified Purchase
  • Recommended
If you EVER visit this STORE! Ask for GENE! Nice sweet older man, treats u like a human and hel...
If you EVER visit this STORE! Ask for GENE! Nice sweet older man, treats u like a human and helps u till 200 percent satisfied! He goes above and beyond! He is thankful for his job! He is sincere! GENE is the man to see! Look him up next time you visit hill town Home Depot.. he was originally working in plants and helped me in lighting with not a SPEC. Of hesitation . Great man GENE! Found my products. And was walked to the register! Excellence for customer satisfaction!!!
by
  • Verified Purchase
  • Recommended
I have been shopping here for 30 years and always am given the best customer service. Andy and Fr...
I have been shopping here for 30 years and always am given the best customer service. Andy and Frank from the Millwork Department were awesome in helping me purchase a new storm door. I always appreciate the friendly service that I receive. thank you!!!
by
  • Verified Purchase
  • Recommended
Jennifer was very friendly and helpful. Thank you!!!
Jennifer was very friendly and helpful. Thank you!!!
by
  • Verified Purchase
  • Recommended
Great Store, Everything is well Displayed, Easy to find. Employees are very Helpful if you have s...
Great Store, Everything is well Displayed, Easy to find. Employees are very Helpful if you have something specific you are looking for. This Store has just about everything and anything you could ever want in stock, to Perform Multiple Jobs. Electrical, Plumbing, Tiling etc. They really have it all Covered.!!
by
  • Verified Purchase
  • Recommended
Great Home Depot. Staff is very helpful!
Great Home Depot. Staff is very helpful!
by
  • Verified Purchase
  • Recommended
I was shopping for soldering basic items but there were not enough variety for my specific needs,...
I was shopping for soldering basic items but there were not enough variety for my specific needs, electronic repairs.
by
  • Verified Purchase
  • Recommended
The store and the employees are great. The massive amounts of junk in the extremely small parking...
The store and the employees are great. The massive amounts of junk in the extremely small parking lot make it a real challenge to get in the store.
by
  • Verified Purchase
During this time of increasing community spread of COVID, I would really like to see signage on a...
During this time of increasing community spread of COVID, I would really like to see signage on all the doors asking everyone to wear masks that cover BOTH nose and mouth. I see too many customers (and more than one employee) with masks below the nose every time I'm at this store. This greatly reduces the effectiveness of masks for decreasing infection risk.
by
  • Verified Purchase
  • Recommended
Generally clean basically stocked but most of the time if you need help on a Saturday good luck b...
Generally clean basically stocked but most of the time if you need help on a Saturday good luck bring the help, they get overwhelmed.
by
  • Verified Purchase
  • Recommended
Spent 45 minutes in line on a Saturday morning to buy paint after buying multiple samples over se...
Spent 45 minutes in line on a Saturday morning to buy paint after buying multiple samples over several days to find the perfect color. One one employee in the paint department. When it was finally my turn, I was told they didn't have any more of the base needed for that color. I agreed to buy an alternate (lesser quality) product so I could get my color. They were unwilling to try to match that color to a different brand and said their computer didn't allow that. What?? I have already taken small swatches of a color and had it matched elsewhere. While I thought they were preparing my paint, I walked around the store and picked up some accessory items. When I went back to the pick up station, I was told that they didn't have enough of that base either!! I had enough with them and ended up at Sherwin Williams who were able to match my color and I ended up with much better quality paint.
by
  • Verified Purchase
1 found this review helpful
They have lots more flooring options in stock than some other store we frequent.
They have lots more flooring options in stock than some other store we frequent.
by
  • Verified Purchase
  • Recommended
Bought a “new” heater that was previously opened and was missing hardware. Don’t buy anything wit...
Bought a “new” heater that was previously opened and was missing hardware. Don’t buy anything with clear packing tape around the ends of the box.
by
    Great store. Can usually find what I need in a hurry and the associate we dealt with today was ve...
    Great store. Can usually find what I need in a hurry and the associate we dealt with today was very Helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Excellent customer service desk employees
    Excellent customer service desk employees
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    We consistently shop and buy our appliances from this store, specifically because of Johanna Bank...
    We consistently shop and buy our appliances from this store, specifically because of Johanna Banks in the appliance department. Every experience we've had with her has been absolutely wonderful. She has taken accountability for issues we've had with our orders (even though they were not her fault), she is friendly, kind, and very knowledgeable. We would highly recommend our friends and family to visit this location, just for the opportunity to work with her!
    by
    • Verified Purchase
    • Recommended
    Steve, in Plumbing, went out of his way to assist me and helped me make a decision on my purchase...
    Steve, in Plumbing, went out of his way to assist me and helped me make a decision on my purchase. Steve was friendly and very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    Great staff, very friendly and helpful. No nonsense, just the way I like it. Thanks
    Great staff, very friendly and helpful. No nonsense, just the way I like it. Thanks
    by
    • Verified Purchase
    • Recommended
    Most often find everything I need the first time. Paint department exceptionally helpful. Easy cu...
    Most often find everything I need the first time. Paint department exceptionally helpful. Easy customer service Return policy.
    by
    • Verified Purchase
    • Recommended
    Clean well organized store with friendly knowledgeable people.
    Clean well organized store with friendly knowledgeable people.
    by
    • Verified Purchase
    • Recommended
    Always a good experience @ this location. I've never had trouble finding a helpful associate whe...
    Always a good experience @ this location. I've never had trouble finding a helpful associate when I've required assistance, I've never had to leave without what I was shopping for and have always had a good checkout experience whether using self checkout or cashier. Returns have always been a breeze also. No complaints at all.
    by
    • Verified Purchase
    • Recommended
    Products were easy to find. Product price is more convenient than Lowe’s. I have a Lowe’s store l...
    Products were easy to find. Product price is more convenient than Lowe’s. I have a Lowe’s store like 7 min from home I rather drive to Home Depot in Hilltown.
    by
    • Verified Purchase
    • Recommended
    wow, thats the first word thats popping in my head when i go to the hilltown home depot. The staf...
    wow, thats the first word thats popping in my head when i go to the hilltown home depot. The staff there are incredible and helpful. The layout is spectacular and makes things easy to find. Devon has been excellent at helping me with all my heavy loads in the back of my vehicle. I couldnt get it in without the helpful loading staff. Great work guys!
    by
    • Verified Purchase
    • Recommended
    Very knowledgeable salesperson in Doors and Windows. Brice could not of been more helpful and pa...
    Very knowledgeable salesperson in Doors and Windows. Brice could not of been more helpful and patient. Every employee we came in contact with was polite and willing to answer our questions. I highly recommend this store.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 516 reviews

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