#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)799-2062
Tool & Truck Rental(215)799-2068
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
782 Rte 113
Souderton, PA 18964
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Customer Store Reviews

  • 4.8 out of 516 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Phone order was handled very professionally
Ricardo was very helpful with my phone order.
by
    • Recommended
    Great employees
    I was there today and I was pleasantly surprised at how knowledgeable the employees were and so very pleasant when asked where things were located. I will be back as I saw lots of items I want to purchase!!
    by
      • Recommended
      Storm door
      The storm door and the installation was perfect!! Thank you
      by
        • Recommended
        Employees Rock
        Helpful, friendly, knowledgeable
        by
          • Recommended
          Pleasant service
          The store employees are always very helpful in attending to my needs and have the products I'm looking for.
          by
            • Recommended
            Great employees but store was hot
            Asked employees why it was so hot in the store when it was 92 degrees outside. They said management made the decision to keep the ac off
            by
              • Recommended
              Great customer service!
              I always find the employees very helpful, friendly and go over and beyond to help the customers at this location.
              by
                • Recommended
                Great experience
                This was our first trip to the Hilltown Hone Depot. From the minute we came in Gene helped us find everything we needed. He walked around the store with us, showed us everything we were looking for and helped us choose which products to buy. Bob was very helpful with our lawnmower purchase. He told us how to care for the lawnmower and what products to buy for it. Justin was helpful at the end and assisted with getting us signed up for a home depot card. It’s hard these days to find such hardworking and attentive staff. All three gentlemen did a great job today and made our shopping experience a great one. We will definitely be using this store as our main go to location!
                by
                  • Recommended
                  Customer Service
                  The store employees are always so helpful and friendly. Many times, an employee would stop what he/she was doing to personally escort me to the location of a product I was looking for.
                  by
                    • Recommended
                    Poorly stocked shelves
                    Stopped in today to get normal construction materials and they had none on the floor. Had them out back but not on the floor. So irritating! This seems to be common practice at this store.
                    by
                      Paint department
                      Employees are so helpful, knowledgeable and friendly!
                      by
                        • Recommended
                        Great employees
                        Got carpet for stairs they are so knowledgeable and friendly there it's nice to shop somewhere that they really know what they are doing
                        by
                          • Recommended
                          Great Store
                          Great for hardware, Building supplies, and has home appliances. A one stop shop!
                          by
                            • Recommended
                            Helpful Employees Make All The Difference
                            In the past I've gone into home centers and other stores where a store employee not currently busy with other customers would at best tell me about where to find an item and at worst would belittle me for my lack of knowledge on some subject. This never happens at the Souderton Home Depot. Countless times employees there would walk me right to the item from rows away, help me locate it, recommend workable solutions and/or give me advise on installation. Their receipts at checkout ask 'Did we nail it?' The answer to this question at the Souderton is a resounding 'Yes'.
                            by
                              • Recommended
                              Personnel
                              I was so pleased with the service I had at this store they treated me like I was their only patron there from the time I got there until I left
                              by
                                • Recommended
                                Great staff, clean store
                                Excellent, knowledgeable staff ready to help out as soon as you walk through the door. No complaints for this store!
                                by
                                  • Recommended
                                  excellent customer care
                                  great people working there
                                  by
                                    • Recommended
                                    Friendly, Professional Staff
                                    Staff was very friendly and professional. Store is always impeccably clean and inviting. This store seems to always have the items I need in stock.
                                    by
                                      Excellent Employees
                                      Misplaced my wallet while at this store. Steve was super helpful trying to help me find it. All other employees were kind and helpful as well. Will definitely return here for all my home improvement needs!
                                      by
                                        GREAT SERVICE!
                                        GREAT ONE ON ONE SERVICE!
                                        by
                                          • Recommended
                                          we went to home depot for pluming shopping and BECKY , the lady that works at pluming NAILED It ...
                                          we went to home depot for pluming shopping and BECKY , the lady that works at pluming NAILED It . She was very helpful and helped us with all our pluming list. She was all the time with us , helping us to pick the right items for our home project. BRAVO Becky , you rocked. You deserve a five stars for been such a great human being and thank you for your exelent costumer service!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I always enjoy my experience. Staff is always willing & genuinely like to help you find what you...
                                          I always enjoy my experience. Staff is always willing & genuinely like to help you find what you’re looking for. Clean environment speaks volumes. I like the options for clearance items.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          BETTER PAINT DEPARTMENT, BETTER LANDSCAPPING DEPT... BETTER CUSTOMER SERVICE. MILITARY DISCOUNT
                                          BETTER PAINT DEPARTMENT, BETTER LANDSCAPPING DEPT... BETTER CUSTOMER SERVICE. MILITARY DISCOUNT
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Employees are not only friendly but recognize regular customers. All seem happy in their job & ar...
                                          Employees are not only friendly but recognize regular customers. All seem happy in their job & are knowledgeable, informative, & interested in the challenge to solve a problem.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          At a time when folks are finding it more rewarding to stay at home a collect a check from Uncle S...
                                          At a time when folks are finding it more rewarding to stay at home a collect a check from Uncle Same, the folks at Home Depot that are working hard are not only pleasant but helpful. I really enjoy seeing all the new items available and today found a unique molded stone border for our patio and a gorgeous patio flower that I had never seen before. Thank you Home Depot!!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store has a good inventory and well trained employees
                                          Store has a good inventory and well trained employees
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I was VERY disappointed with the check out associate. I had asked if Home Depot still gives a vet...
                                          I was VERY disappointed with the check out associate. I had asked if Home Depot still gives a veterans discount . He's answer was "Yes". I showed him my VA card. He nodded but did NOT apply the discount. This is the second time this has happened at this store. So do you or do you not give discounts to veterans ? I like this Home Depot store, they always have what I am looking for & need, the associates are very helpful and it is close to home, but if this happens a third time, I will go to another DYI store that honors veterans.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          1 found this review helpful
                                          They have what I need, and pleasant helpful staff.
                                          They have what I need, and pleasant helpful staff.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          In my opinion this store has no concept of service to the customer, can't make a simple decision ...
                                          In my opinion this store has no concept of service to the customer, can't make a simple decision to fix a customer problem that they created, made three trips to the store because of their mistakes with a four year old in tow, no apologues. I cancelled the purchase and will never shop at home depot again.
                                          by
                                          • Verified Purchase
                                          1 found this review helpful
                                          My husband and I were looking for a plant to buy in memory of a loved one. Gene in the plant depa...
                                          My husband and I were looking for a plant to buy in memory of a loved one. Gene in the plant department was so kind and helpful. We found the perfect plants and are appreciative to Gene for his knowledge and compassion!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 516 reviews

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