#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)726-2402
Tool & Truck Rental(713)726-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14440 Hillcroft St
Houston, TX 77085
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Customer Store Reviews

  • 4.5 out of 288 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Great store, makes us feel welcomed, and neat. cashiers Ricky and Pat are very excellent at what ...
Great store, makes us feel welcomed, and neat. cashiers Ricky and Pat are very excellent at what they do.
by
  • Verified Purchase
  • Recommended
David and Val were very helpful
David and Val were very helpful
by
  • Verified Purchase
  • Recommended
Excellent store, most of the employees are great. I really love a few of the cashiers, i think th...
Excellent store, most of the employees are great. I really love a few of the cashiers, i think their names are Ricky, Erica, Judy, Edelyn, all 4 are always sweet and speedy when checking me out all the time, pretty smiles, definately great beautiful 4 young ladies you guys have on the team!
by
  • Verified Purchase
  • Recommended
The store was clean, well organized, and all aisles well labeled. My experience was in the Home A...
The store was clean, well organized, and all aisles well labeled. My experience was in the Home Appliance Department. This was the best shopping experience I've had at a home improvement store. For the first time, I didn't have to ask an associate could they help me, the associate saw me entering the department and immediately offered to allow me to look around the department on my own or he would be happy to assist me as I perused the area of my interest. It was a very pleasant experience and I was very pleased with my purchase.
by
  • Verified Purchase
  • Recommended
I FIND ALL OF PERSONNEL AT THE HOME DEPOT STORES FRIENDLY AND HELPFUL, BUT THIS STORE EXCELS. JOS...
I FIND ALL OF PERSONNEL AT THE HOME DEPOT STORES FRIENDLY AND HELPFUL, BUT THIS STORE EXCELS. JOSE AND ALEX IN THE FLOORING DEPARTMENT MADE ME FEEL LIKE I WAS A PERSONAL FRIEND. ALL EMPLOYEES GREETED ME AS THEY PASSED. IT WAS A VERY NICE EXPERIENCE. PLEASE THANK THEM
by
  • Verified Purchase
  • Recommended
I went to Home Depot to get some products to fix my front door. The store was clean the associate...
I went to Home Depot to get some products to fix my front door. The store was clean the associates were very helpful and friendly .I found what I needed. Check out was pretty quick. I would recommend this store.
by
  • Verified Purchase
  • Recommended
Great experience at Home Depot on Hillcroft and Beltway 8 here in Houston. Went in to get paint,...
Great experience at Home Depot on Hillcroft and Beltway 8 here in Houston. Went in to get paint, sales associate was very helpful in getting me what I needed. He also, told me about a rebate on the paint that we bought. Wonderful Experience!!!
by
  • Verified Purchase
  • Recommended
The tool rental associates were very helpful to me especially the cashier James.
The tool rental associates were very helpful to me especially the cashier James.
by
  • Verified Purchase
  • Recommended
I was returning a merchandise (power tool) of which I was refunded with out no question asked at...
I was returning a merchandise (power tool) of which I was refunded with out no question asked at the customer service.
by
  • Verified Purchase
  • Recommended
I went to home Depot to buy 5 gallon off paint I was very surprised they have$40 off so instead o...
I went to home Depot to buy 5 gallon off paint I was very surprised they have$40 off so instead of one I brought 5 brackets of 5 gallon to paint my house in and out And for my mother-in-law to so I save more than $200 so my visit to the store was excellent
by
  • Verified Purchase
  • Recommended
Great experience
This store was clean and neat. The store employees were very helpful which allowed us to have a quick visit. The restrooms were clean as well.
by
    Always pleasant experience
    Always pleasant experience
    by
    • Verified Purchase
    • Recommended
    Poor service
    Customer service is by far the worst cashier was rude to begin with then the self service attendant was rude the hardware dept wasn't helpful I paid for my merchandise and needed an employee to unlock the lock in front end to get my merchandise took 25 min for a manager to come cause the employees never answered the pages went to customer service to get a refund they insisted someone was coming person shows and disappears very very bad customer relation they seem to forget that it's the customers who make their jobs I know that customers are not always right but they should not be treated bad or with disrespect, deffinatley my last time I go to this store
    by
      Always find what I need. Employees are friendly. Prices are reasonable.
      Always find what I need. Employees are friendly. Prices are reasonable.
      by
      • Verified Purchase
      • Recommended
      The was a very nice store. The employee that, I stopped to ask a question was very helpful!
      The was a very nice store. The employee that, I stopped to ask a question was very helpful!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Love this store!
      Love this store!
      by
      • Verified Purchase
      • Recommended
      Great service
      Overall a good store the new girl need work on her attuide especially when she need help from one of her employees and was rude to them I got the help I needed
      by
        • Recommended
        The store was clean and the employees gave immediate help when ask. The prices of items at this s...
        The store was clean and the employees gave immediate help when ask. The prices of items at this store were also reasonable. The associates were friendly and ready to give their service when ask.
        by
        • Verified Purchase
        • Recommended
        Products go bad and sometimes stores are busy. This store's employees are always friendly and pro...
        Products go bad and sometimes stores are busy. This store's employees are always friendly and professional. I find making returns and getting a problem solve so easy at this location. Keep up the good work!
        by
        • Verified Purchase
        • Recommended
        Easy to locate items needed for various projects. Associates are friendly and helpful.
        Easy to locate items needed for various projects. Associates are friendly and helpful.
        by
        • Verified Purchase
        • Recommended
        Home Depot
        Great store! Great prices! Check out this store or any Home Depot near you!
        by
          • Recommended
          I frequently visits this Home Depot and I had the most pleasurable experience on yesterday. Vero...
          I frequently visits this Home Depot and I had the most pleasurable experience on yesterday. Veronica whom works at the Pro Desk was very patient , and assisted me in getting all of the necessary items I needed. She was professional and should be a model of how all customer service representative should be. She was awesome!!
          by
          • Verified Purchase
          • Recommended
          Great Store
          Very helpful associates and a overall great store.
          by
            • Recommended
            Great experience, their staff was exceptional at their level of knowledge of the material.
            Great experience, their staff was exceptional at their level of knowledge of the material.
            by
            • Verified Purchase
            • Recommended
            Madman
            I tried to pay cash in this store In self check up but my money was rejected like 4 times and one one of employee ask me to use an other payment metode :( was no help in this store.
            by
              Great area and customer service and quick check out
              Great area and customer service and quick check out
              by
              • Verified Purchase
              • Recommended
              For the most part , Most of the employees in the store are good, The quality of the treated lumbe...
              For the most part , Most of the employees in the store are good, The quality of the treated lumber is just plain awful , I'm gonna have to find some other supplier for treated lumber.
              by
              • Verified Purchase
              • Recommended
              Great people working there, fast check out.
              Great people working there, fast check out.
              by
              • Verified Purchase
              • Recommended
              Good store
              Nice store. Good prices Good cashiers. Great customer service
              by
                • Recommended
                excellent customer service always coming to this home depot store!
                excellent customer service always coming to this home depot store!
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 288 reviews

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