#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)726-2402
Tool & Truck Rental(713)726-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14440 Hillcroft St
Houston, TX 77085
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Customer Store Reviews

  • 4.5 out of 288 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Best service ever!
I had 24 2ftx12ft corrugated sheets toreroof my garage, but I discovered that I needed 2 more. A store associate and MOD worked it out so I received the 2 sheets and was able to finish the job..... Thanks a lot.
by
    • Recommended
    One great store!
    The employees are incredible and the store is very well kept.
    by
      • Recommended
      Terrible cashier Latoya
      She call security on me because I told her she was charging me wrong,
      by
        Great Customer Service!!!
        Wasn't sure I would find what I needed...I went to another location and they didn't have what I needed. Decided to give the Hillcroft location & shot & boy did they come thru. They had several available, Edwin & Hague teamed out to pull my items, Rodolfo on point with a speedy checkout. In, out & loaded in less than 15 minutes. 5 star service indeed!!! Thanks guys
        by
          • Recommended
          Great Employee -Jesse
          Bought plywood, Jesse helped me measured boards for under my sink...picked the correct size made one cut..they fit perfect under my sink cabinet in kitchen. He actually saved me from calling a contractor. .Thank you Jesse
          by
            • Recommended
            Personable service
            There were two gentlemen who provided me with exceptional, and personable service that made me feel valued as a customer. Their names were DC and Jeffery. I was in a crunch to have my rental property to pass inspection and they helped me locate all the items on my list that I had no clue where to begin to look for. A million thanks to these two gentlemen for making my life easier during a time where I could have easily become overwhelmed.
            by
              • Recommended
              Great Customer service
              The customer service at this Home Depot has been great! Help is literally around every corner! Which definitely makes it easier to find what i need to take care of the projects I'm doing. Without having to search and search.
              by
                • Recommended
                GREAT CUSTOMER SERVICE
                MS RENEE IS A GREAT PERSON. SHE WAS VERY HELPFUL AND MADE MY SITUATION MUCH BETTER.
                by
                  • Recommended
                  Good Customer Service
                  Latoya was excellent
                  by
                    Great customer service.
                    I came in this morning, even though it looked a little understaffed. The self checkout lady was fast and Friendly. Her apron said Spring.
                    by
                      • Recommended
                      Home depot is the best home place to go to
                      I went to Home Depot and there was peace and quiet I did not have any problems the place was extremely clean too
                      by
                        The cashier
                        This cashier always has a smile on her face and makes me feel special need more cashiers her. She has Long blonde hair, and always in a good mood
                        by
                          • Recommended
                          Customer service at Home Depot
                          Hillcroft Home Depot has great customer service especially the cashier name Spring. She gives exceptional service as well as making the experience here worth it
                          by
                            • Recommended
                            Best Houston location
                            Nikki and Janice are the best 👌!
                            by
                              • Recommended
                              Customer Service
                              I only shop at Home Depot because of the convenience of finding product I need as a contractor.
                              by
                                Customer service
                                My grandmother and I made a purchase today. Vicky and Terrence were wonderful and helped us tremendously!!!
                                by
                                  • Recommended
                                  Right on time.
                                  I bought 2 chairs in a bag. Can use them at tailgating.
                                  by
                                    • Recommended
                                    Great store!
                                    Wonderful store, I feel like other sorrounding hardware stores should do more to try to keep up with this store. All the employees are wonderfull and seem to be highly educated, and as well as every time I visit the store is clean- which I really like.
                                    by
                                      • Recommended
                                      The cashiers customer service
                                      I just wanna note about the cashier. I usually do some self check out and today the cashier that helped me was spring. She is extremely friendly and always has a smile on her face. We need more people out there like her that enjoys her job as much as she does.
                                      by
                                        • Recommended
                                        Everything is as per expected.
                                        Everything is as per expected.
                                        by
                                          • Recommended
                                          This Home Depot Saved me Money and Help me with my Home Repairs
                                          I purchased $1800.00 of merchandise in 3 days and it was awesome ! Very helpful people
                                          by
                                            • Recommended
                                            Great customer support!
                                            This location has the best customer service out of all the Home Depot’s I shop. Fredrick and Alisha are top notch! They knew the system so time was not wasted looking for product. But more importantly Fredrick was great over the phone. It is so nice to see people enjoy their work! It makes it an enjoyable experience for everyone
                                            by
                                              • Recommended
                                              Awesome Customer Service
                                              The customer service is awesome at this Home Depot location.
                                              by
                                                • Recommended
                                                Deplorable Experience at Home Depot
                                                We purchased and paid for delivery of a Gazebo to be delivered. On the day of delivery, received a text, not a call that our delivery date had been rescheduled and item delivered to another store. WE Didn't pay for deliver to another store; we paid for home delivery! In speaking with store management and beyond, the mgt team seems even more complacent and swaying the sale.
                                                by
                                                  Insane Mgr
                                                  I needed to exchange one bulb from a set of four (three has been previously installed) and the manager told me I had to go home, remove the other three and bring all four in. Duh!!! Such levels of incompetence are rare.
                                                  by
                                                  • DIY
                                                  Mika provided excellent customer service.
                                                  Mika in home and garden provided excellent customer service.
                                                  by
                                                    • Recommended
                                                    Best Home Shopping Store Ever!
                                                    I needed some repairs and HD helped me to get the materials I needed at a great price that they spread out for me to pay overtime so I don't feel paying my bill.
                                                    by
                                                      • Recommended
                                                      You will find everything you need at this store
                                                      I bought an Attic door 2 weeks ago
                                                      by
                                                        • Recommended
                                                        Great feature and closer to home
                                                        I usually order thru online and mostly are satisfied; also buy something from the local store.
                                                        by
                                                          • Recommended
                                                          Can't Complain
                                                          I generally have a good experience when I shop at this location. The employees don't interact much but they aren't mean or unpleasant so it doesn't really bother me. I usually find what I need.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 288 reviews

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