#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)726-2402
Tool & Truck Rental(713)726-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14440 Hillcroft St
Houston, TX 77085
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Customer Store Reviews

  • 4.5 out of 288 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (288)
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Showing 1-30 of 288 reviews
Yes,and there was an employee by the name of Wanda that was very helpful. Thanks for her.
Yes,and there was an employee by the name of Wanda that was very helpful. Thanks for her.
by
  • Verified Purchase
  • Recommended
i was in the store less than 5 minutes looking at appliance, sales specialist dedra mcdonald appr...
i was in the store less than 5 minutes looking at appliance, sales specialist dedra mcdonald approached me and asked me if if needed help with anything. i told her yes and told her what i was looking for and i was comparing price. She help me decided and got the paper work drawn up for me. she asked if i wanted to open an home depot credit card, not at this time. so she took care of all the paper work and explain the delivery scheduled also to make sure i checked the appliance before i signed the paper work. checked for dents or scratches. She was very friendly and helpful. thank you ms mcdonald.
by
  • Verified Purchase
  • Recommended
The store was clean everyone with a smile greets you
The store was clean everyone with a smile greets you
by
  • Verified Purchase
  • Recommended
Employees should not help on department they don’t belong to. I was help by Rosa and sold two dif...
Employees should not help on department they don’t belong to. I was help by Rosa and sold two different brands for washer and dryer...
by
  • Verified Purchase
1 found this review helpful
If you are a female and not able to pack heavy items.. Take some help bcuz it seems as if some of...
If you are a female and not able to pack heavy items.. Take some help bcuz it seems as if some of the employees are afraid of work.
by
  • Verified Purchase
1 found this review helpful
Store Manager Chris PINN/ PENN and staff are spot on...excellent customer service from the time y...
Store Manager Chris PINN/ PENN and staff are spot on...excellent customer service from the time you enter the CLEAN and WELL STOCKED store, upon leaving the CLEAN and WELL Lighted parking lot at night. THIS HOME DEPOT store located @ 14440 Hillcroft Street Houston, TX 77085, exceeds my expectations. Thanks for being in my community and representing US well.
by
  • Verified Purchase
  • Recommended
Customer service was horrible, Raven the CSR was awful!!! Her attitude in assisting us was rude a...
Customer service was horrible, Raven the CSR was awful!!! Her attitude in assisting us was rude and disrespectful and not sure why she's working in retail!! I do not plan on patronizing this company with anymore of my business.
by
  • Verified Purchase
1 found this review helpful
very clean and easy access to products or just ask friendly staff for assistance very helpful staff
very clean and easy access to products or just ask friendly staff for assistance very helpful staff
by
  • Verified Purchase
  • Recommended
I always visit this location because it is close to where I live. They have usually everything I ...
I always visit this location because it is close to where I live. They have usually everything I need from gas cans to trash cans. I love to work in my garden and I take care of the lawn, do touch-up's with paint, and using liquid cement to help fix and patch up walls when I need to. I also get wooden boards for the fence when they need to be replaced. I also like to do a bit of landscaping and weed eating thread and lawn mowers. I also purchase my large 20 x 25 x 4 large filter for the a/c and heating ventilation system. I have also visited other Home Depot locations the one in Pearland on 10111 Broadway St in Silverlake and the one on Chimney Rock in Westbury square but this is my favorite locations.
by
  • Verified Purchase
  • Recommended
Great store from cleanliness to employees
Great store from cleanliness to employees
by
  • Verified Purchase
  • Recommended
Store was clean sufficient products and friendly and very respectful and nice employees
Store was clean sufficient products and friendly and very respectful and nice employees
by
  • Verified Purchase
  • Recommended
I think this company is a great store to shop at and could be great store to work for however I t...
I think this company is a great store to shop at and could be great store to work for however I think that the company needs to be more respectful of a persons religious beliefs and be willing to work with and around an employee's reasonable religious requirements
by
  • Verified Purchase
  • Recommended
Yes, I did find the products that I needed with ease. I did get the assistance I needed. The stor...
Yes, I did find the products that I needed with ease. I did get the assistance I needed. The store was clean Home Depot associates were very friendly and most helpful.
by
  • Verified Purchase
  • Recommended
This store is awesome in both employees and products.
This store is awesome in both employees and products.
by
  • Verified Purchase
  • Recommended
Associates were friendly and worked well together
Associates were friendly and worked well together
by
  • Verified Purchase
  • Recommended
...great store!
...great store!
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. They need to have more and good working handicap scooters.
Very friendly and helpful employees. They need to have more and good working handicap scooters.
by
  • Verified Purchase
  • Recommended
Hillfort Home Depot has great customer service skills and they are very pleasant and always welli...
Hillfort Home Depot has great customer service skills and they are very pleasant and always welling to help you as soon as you come in the door.. Great Job Guys keep up the Great Work....
by
  • Verified Purchase
  • Recommended
Was shopping in the Lawn and Garden area. Was approached by very friendly male employee, who was ...
Was shopping in the Lawn and Garden area. Was approached by very friendly male employee, who was very knowledgeable about items I was looking for, and proceeded to direct me to my identified items. Cashier was friendly and I was out in no time. Will be shopping at this Home Depot on Hillcroft again. Area was clean.
by
  • Verified Purchase
  • Recommended
Went into the store today and couldn't find thei tem that I was looking for and the cashier name ...
Went into the store today and couldn't find thei tem that I was looking for and the cashier name Ciera went out of her way to find the item for me. That kind of serviceis rare. I was very appreciative.
by
  • Verified Purchase
  • Recommended
The associates are friendly and helpful. Everything you need for your home can be founded at home...
The associates are friendly and helpful. Everything you need for your home can be founded at home Depot
by
  • Verified Purchase
  • Recommended
Home Depot's no hassle return policy is hard to beat. I give it a 5 Star review*****.
Home Depot's no hassle return policy is hard to beat. I give it a 5 Star review*****.
by
  • Verified Purchase
  • Recommended
The store is clean and items are easy to find. The staff is always friendly and courtesy, especia...
The store is clean and items are easy to find. The staff is always friendly and courtesy, especially Ms. Sharon (cashier).
by
  • Verified Purchase
  • Recommended
My experience at this store was definitely more than my expectations! Employees were friendly, he...
My experience at this store was definitely more than my expectations! Employees were friendly, helpful, and did not appear to be "avoiding" the customer. Most refreshing! Thank you to the management of this store. Store was clean, well stocked, and organized. I will definitely return to shop at this location!! Great store pride!
by
  • Verified Purchase
  • Recommended
This is one of the best H D stores in houston , if you need help they will gladly help and not g...
This is one of the best H D stores in houston , if you need help they will gladly help and not get mad because you ask for help , Great people work there .
by
  • Verified Purchase
  • Recommended
The Location is close to where i live,the customer service is exceptional and the wait is not lon...
The Location is close to where i live,the customer service is exceptional and the wait is not long at the cash out line.
by
  • Verified Purchase
  • Recommended
This place is utterly pathetic, nasty and unkept. The illegal immigrants stalk and skulk the pa...
This place is utterly pathetic, nasty and unkept. The illegal immigrants stalk and skulk the parking lot for opportunities to steal.
by
  • Verified Purchase
1 found this review helpful
Home Depot, I like the positive changing I see. Keep on doing what you doing.
Home Depot, I like the positive changing I see. Keep on doing what you doing.
by
  • Verified Purchase
  • Recommended
CIERA is best on her customer service & support. All the cashiers are very efficient and knowled...
CIERA is best on her customer service & support. All the cashiers are very efficient and knowledeable. The store is stocked up most of the times (all of the time)
by
  • Verified Purchase
  • Recommended
The store was very clean and the employees were very friendly with a good knowing if the store .
The store was very clean and the employees were very friendly with a good knowing if the store .
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 288 reviews

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