#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)338-3962
Tool & Truck Rental(615)338-3968
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
205 N Anderson Lane
Hendersonville, TN 37075
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Customer Store Reviews

  • 4.8 out of 364 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (364)
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Showing 1-30 of 364 reviews
An amazing store!! Best one in Tennessee in my opinion.
An amazing store!! Best one in Tennessee in my opinion.
by
  • Verified Purchase
  • Recommended
I won't be coming back to this location, because a $3 discount is more important than loyal custo...
I won't be coming back to this location, because a $3 discount is more important than loyal customers. The store is clean, all other associates friendly and helpful. I came in with my boyfriend, I needed a tape measurer and some sandpaper, and all employees were friendly up until the cashier, it says his name is Kirk on the receipt. I asked if they still do a military discount and show my ID. Kirk asks if we're married and I say no, but I guess I should have lied. He starts explaining how the military discount is only for spouses. What we were buying was for me and my boyfriend offered to pay for it. Kirk just kept repeating himself about how the discount is only for spouses and asks what branch of the military I'm in. I'm not, I'm the child of a deceased combat veteran. He backpeddles and says "Oh yeah that's right, it's for spouses and children" and keeps saying how he'll do it this time, but probably not again. I didn't care at this point, but to be so rude and adamant about a $3 discount is ridiculous. I won't be coming back to this location for fear of running into him and being berrated for using a discount that should be available to me.
by
  • Verified Purchase
Annabella is a great cashier! Very very friendly
Annabella is a great cashier! Very very friendly
by
  • Verified Purchase
  • Recommended
Nice clean store and shelves are stocked. Home depot has lots of associate's in the store ready a...
Nice clean store and shelves are stocked. Home depot has lots of associate's in the store ready and willing to help I do not find this in most stores. Check out cashirer (Don't) was courteous and thanked me for shopping Home Depot and asked me to come back again. I want to thank Home Depot for giving us veterans 10% off our purchase it means a lot to us.
by
  • Verified Purchase
  • Recommended
Employees very friendly and helpful helped find what we were looking for and told us the price ha...
Employees very friendly and helpful helped find what we were looking for and told us the price had been reduced store was very clean and we will be glad to shop there again.
by
  • Verified Purchase
  • Recommended
A friendly face Pam greeted me showed me exactly what I was looking for
A friendly face Pam greeted me showed me exactly what I was looking for
by
  • Verified Purchase
  • Recommended
I especially appreciate Stefan in plumbing. He directed me to the right areas.
I especially appreciate Stefan in plumbing. He directed me to the right areas.
by
  • Verified Purchase
  • Recommended
Associates were friendly and very helpful. It's the Publix of the Home Improvement world!
Associates were friendly and very helpful. It's the Publix of the Home Improvement world!
by
  • Verified Purchase
  • Recommended
The customer service at this store is TOP NOTCH! In a world where good customer service is rare, ...
The customer service at this store is TOP NOTCH! In a world where good customer service is rare, Heather and Dawn were a breath of fresh air!
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff! Plumbing guy was VERY helpful. Stephan?
Friendly and helpful staff! Plumbing guy was VERY helpful. Stephan?
by
  • Verified Purchase
  • Recommended
The salesman that waited on us was very helpful.
The salesman that waited on us was very helpful.
by
  • Verified Purchase
  • Recommended
Excellent store to shop from always clean and employees are always willing to help you. Doesn't g...
Excellent store to shop from always clean and employees are always willing to help you. Doesn't get much better than that.
by
  • Verified Purchase
  • Recommended
Very nice store always helpful staff . Overall very impressed with there knowledge.
Very nice store always helpful staff . Overall very impressed with there knowledge.
by
  • Verified Purchase
  • Recommended
Very helpful employees go above and beyond to help with products and service.
Very helpful employees go above and beyond to help with products and service.
by
  • Verified Purchase
  • Recommended
Some of the store employees have worked there for years and have always been friendly and helpful.
Some of the store employees have worked there for years and have always been friendly and helpful.
by
  • Verified Purchase
  • Recommended
Superman fast - best delivery crew, ever!
Superman fast - best delivery crew, ever!
by
  • Verified Purchase
  • Recommended
no customer service any where in the store. no employees were willint to help
no customer service any where in the store. no employees were willint to help
by
  • Verified Purchase
The store very neat and clean, the employees are very friendly, you cannot go wrong in shopping a...
The store very neat and clean, the employees are very friendly, you cannot go wrong in shopping at this store.
by
  • Verified Purchase
  • Recommended
Home Depot has an employee, George McDonald, who is extremely knowledgeable, and competent. He is...
Home Depot has an employee, George McDonald, who is extremely knowledgeable, and competent. He is also polite, and friendly. I am very comfortable, and satisfied with the special order I made from Home Depot.
by
  • Verified Purchase
  • Recommended
Great customer service at this store! Ask for Cricket if she is available, super nice to work with!
Great customer service at this store! Ask for Cricket if she is available, super nice to work with!
by
  • Verified Purchase
Chad and Chris in the lumbar department went above and beyond to help me . They are an huge asset...
Chad and Chris in the lumbar department went above and beyond to help me . They are an huge asset to your store. I never expected to receive such help and attention. Many thanks to them!!! I went right home and easily finished my project with their input I received on the store. I feel confident to attempt another project, knowing they will be at the store to help me.
by
  • Verified Purchase
  • Recommended
This store has most everything I am looking for in stock. On occasion, I've had to order specila ...
This store has most everything I am looking for in stock. On occasion, I've had to order specila items and the staff has made the order process very smooth. I've recently purchased new appliances, new cabinets and counter tops. Bob, Ron and Kevin have all been great to work with.
by
  • Verified Purchase
  • Recommended
Great Store - Always a fun place to be.
Great Store - Always a fun place to be.
by
  • Verified Purchase
  • Recommended
Great store and great customer service! We are always approached to see if we need assistance at ...
Great store and great customer service! We are always approached to see if we need assistance at some point during our visits!
by
  • Verified Purchase
  • Recommended
Great customer service! Love the online order and pick up option as well! From carpet department ...
Great customer service! Love the online order and pick up option as well! From carpet department to lighting to customer service desk- the staff seem to be happy to be there and put customers first. Highly recommend!
by
  • Verified Purchase
  • Recommended
Store is always clean. Customer Service is excellent. Products are very good. Return policy is...
Store is always clean. Customer Service is excellent. Products are very good. Return policy is great!!! Always a good shopping experience!
by
  • Verified Purchase
  • Recommended
Me and my husband go here often, there's always an employee around if you need some help with som...
Me and my husband go here often, there's always an employee around if you need some help with something, and sometimes they will just ask you do you need assistance, which is great!
by
  • Verified Purchase
  • Recommended
Great customer service. Ask for Chad, he's extremely helpful and goes above and beyond to help you.
Great customer service. Ask for Chad, he's extremely helpful and goes above and beyond to help you.
by
  • Verified Purchase
  • Recommended
No matter what you may be looking for in the store, you can go to Kyle Thompson, in the Millworks...
No matter what you may be looking for in the store, you can go to Kyle Thompson, in the Millworks department. He has helped me with everything from doors, to carpet, to insulation, to appliances. I started a remodel about a year ago & couldn’t even tell you what a dimmer switch was, lol. I wasn’t taken advantage of & wasn’t sold anything that I didn’t need. So thankful for this guy for helping me keep my sanity during my project!
by
  • Verified Purchase
  • Recommended
Employees were very helpful on my visit.
Employees were very helpful on my visit.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 364 reviews

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