#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)363-5432
Tool & Truck Rental(504)363-5424
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
62 Westbank Expy
Gretna, LA 70053
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Customer Store Reviews

  • 4.5 out of 477 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (477)
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Showing 1-30 of 477 reviews
Excellent Experience
My husband and I went to the Home Depot Gretna Store. We had a great cashier by the name of Tracy helping us. She made our experience so pleasurable. THANK YOU AGAIN!!
by
    From walking in to departing, all was smooth
    Everyone that I had to talk to for the different necessities, I needed, were polite, helpful, friendly, up and beyond the normal, that I usually run into. The coworkers were very professional with each other as well as with me. It was a joy. To get done what was needed. I am someone who does things themselves. I’m not a repeat customer in general because it’s not what I do. But I had a great experience.
    by
      • Recommended
      One of worst HD in the city
      Lines are always long, store a mess and emloyees ride and mostly useless.
      by
        Home Depot.
        Garden department is well stocked,& the store employees are very helpful,the lumber department had what i needed & looking to buy materials for a bath room remodeling,from home depot.
        by
          • Recommended
          Horrible service
          Thw service I received today at the Gretna facility is the worst I've experienced. Your front end associate, Sandra, wasn't friendly as well as her professionalism interactivity customers. She questioned me as to why I chose a damaged product. I stated both was damaged.
          by
            Spring into Spring
            Spring is in the air right now. Take a visit to the HomeDepot in Gretna and welcome the Spring into your yard.
            by
              • Recommended
              Fantastic service
              Cashier joycelyn is always very friendly and always has the solution to any question or problem that I have. Thank you joycelyn
              by
                The Staff at this HomeDepot was Amazing
                Everyone who worked at this location that I came in contact with were very polite and made me feel like they wanted to help me get my project completed with all the right equipment the first time.
                by
                  • Recommended
                  Great customer service
                  My cashier Eugenia found my personal money order I received as a gift and turned it in and I came back a hour later too get it and it was in a safe place.
                  by
                    • Recommended
                    cashier
                    Ms Jean at the Gretna store was just the perfect and helpful lady to check out with.
                    by
                      • Recommended
                      Great employees.
                      Greta employee! Always there to help
                      by
                        • Recommended
                        Great customer service
                        My cashier was very kind and sweet and had a beautiful smile her name is Eugenia she's very professional and kept me smiling and knows her way around the store.
                        by
                          Great customer service
                          My cashier was awesome and she always greets with a smile and asks me how my day was and if there's anything else she can do too improve my day she's very respectful and friendly ❤️
                          by
                            Lovely Staff!
                            Bethanie, in the outdoor/garden department was so lovely and friendly!
                            by
                              • Recommended
                              Great customer service
                              My cashier was friendly, helpful and very knowledgeable with a warm welcoming smile and a bubbly personality she made me feel awesome just having a general conversation they need more like her
                              by
                                • Recommended
                                Great customer service
                                I love the way Ms Eugenia helped me she was lovely and had a really good personality and smile most definitely will be coming back
                                by
                                  • Recommended
                                  Love shopping there.
                                  Store is well stocked with lots of choices even though some of my items are no longer carried.
                                  by
                                    • Recommended
                                    great
                                    It was a great experience shopping with CASHIER TRACY, SHE has great personality for her position.
                                    by
                                      • Recommended
                                      The employee who helped me get my Turo lawn mower was very helpful, nice and knowledgeable.
                                      I purchased this toro model no: 21465 Serial no 414510309 in June of 2023 was very satisfied
                                      by
                                        • Recommended
                                        Great store to shop at
                                        Gretna HD always have what I need in stock. Lots of friendly workers!
                                        by
                                          • Recommended
                                          Halloween Happiness
                                          I was in the Halloween area checking out what was left admiring the animated props. Within a few minutes a very kind gentleman was there asking me which one do you want?! I said all of them ! We talked about the ones I was looking at and he checked stock levels and nearby stores . I decided to purchase the floor model ..last one of this huge 8 ft smoldering reaper. He was very kind and took it apart gently and placed it piece by piece on a hand truck and helped me get it to my car snd loaded in. He was genuinely friendly and very helpful. All salespeople could learn from him.. Thank you Chaves!
                                          by
                                            • Recommended
                                            Fantastic service
                                            I traveled from Slidell to Gretna to purchase holiday merchandise for our business. The sales associate went above and beyond with returning my phone calls and coordinating and assisting with my purchase.
                                            by
                                              • Recommended
                                              Best home depot in Louisiana
                                              Great staff always professional and helpful
                                              by
                                                • Recommended
                                                So much nicer experience
                                                I usually go to the Harahan store but recently started going to the gretna store because the employees at Harahan are dismissive and sometimes just have a very negative attitude. They see you approaching them and actually turn off into an isle to avoid helping you then sometimes will just say "we don't carry that". Ask another one and that one actually did help and told me where to find it.
                                                by
                                                  • Recommended
                                                  Mrs Tracy at customer service is Awesome!!!
                                                  Mrs Tracy was so helpful and professional, she has helped me many times at customer service, she always greets everyone with a smile and has such a positive attitude, Thank you Mrs Tracy for your professionalism and positive and kind attitude, you are asset to home depot and I appreciate your kind and very proffesional attitude.
                                                  by
                                                    • Recommended
                                                    Great store to shop at
                                                    Cashier was very helpful
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      I had a great customer experience with ms Alayah, I had alot of items to return she typed in my pro extra number and everything was easily returned, she was very Profesional, courteous and extremely patient, thank you Ms alayah for such a positive experience
                                                      by
                                                        • Recommended
                                                        Friendly service
                                                        Ms Leslye in garden is super friendly and helpful
                                                        by
                                                          The cashier meria was very helpful
                                                          The cashier Meria was very helpful at self checkout
                                                          by
                                                            • Recommended
                                                            CEO SUNSET ENTERPRISES LLC.
                                                            Home depot seems to be hiring the worse mannered people they can find. No training or proper instructions on customer relations.
                                                            by
                                                              Showing 1-30 of 477 reviews

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