Reviews for Gilbert #471

I was greeted at the store, and asked if I needed any help. I went back to appliances, and right away I found a dryer I wanted to purchase. I asked for help, in minutes, an employee showed up, and helped me. Ordered my dryer for me , was done in 10 minutes! So easy! I will get my new Dreyer June 2nd!! :) The store was clean!

I needed blinds or drapes for our new house. I went to two places and Home Depot was the best option based in their wide options and prices with seasonal sales. The employees supported me with my project anytime (morning or evening). They helped to pick my best options based in my budget. The employees and service are helpul and friendly. I highly recommend Home Depot, they are good supporting you with any home project.

Store is clean, employees are friendly and helpful.

I really enjoyed the friendliness of Kerri, our cashier. She is definitely an asset to Home Depot.

I actually didn't have to hunt down an associate. They asked ME if they could help me find something and were Kind and friendly. A REFRESHING change!!

I have found the customer service person at the Prodesk to be particularly helpful and love going to her each time I visit.

This store is always clean and organized. Everyone is always so friendly.

We visited the Home depot 4/16/21 and was assisted by Yvette in the blinds department. She was very helpful with all of our questions. Thank you Yvette for a Great help. Also there was a young girl at the self checkout, did not get her name. She also helped and with a smile. Thank you Home Depot!!

Always has a great selection of nice products. Been shopping there for over 20 years.

Jack was super helpful and friendly when assisting with blinds.

Great store - awesome staff.

CUSTOMER SERVICE WAS EXCELLENT!

Always has the parts we need and the employees know the store

Employees were very helpful and friendly in locating materials

The best family friendly hardware store in my neighborhood. My Grandson calls it Homey Depot.

Customer service always improving! Shout out to DEREK today!

most excellent experience So friendly and outgowing in helping me find the exact product for my needs.

Extremelly friendly employees. If they don't have an answer, they are anxious to accompany me to the area and call on their phone to find the exact location. All I need seems to be there.

After assembling our new Backyard Discovery pavilion that we purchased thru homedepot.com, we needed new furniture. We came to this store because our regular location was out of stock of the patio set we wanted and wouldn't sell the floor model. We were told this store had 3 available and so we took a drive. Upon finding an employee to get help they said it was in the rafters "somewhere" so it would "be a while". We wondered around for about 15min and came back to the furniture and sat down for another 10 before a different employee said they couldn't find the new sets and we could buy the floor model. The younger guy went and grabbed a couple flat carts and the disappeared. We loaded the furniture and took it to the register were I had to go back and get the sofa. I got someone to help me load it, meanwhile my wife was struggling with the chairs and one fell off the cart and no one bothered to help her, they just staired. After getting everything to the loading area everyone who was "to help load" vanished. I was very disappointed in the lack of effort by all employees. I've been to many stores and even worked for home depot in the past and always was willing to assist, even not in our own departments. I will not be visiting this store ever again.

Friendly, helpful customer service. Clean store. Organized.

Paint counter associate was helpful and quick with my order. Mamager was available for questions. Cashiers very friendly. Great experience!

The management, especially the store manager have always been spot on! There is nothing better than a good shopping experience with excellent customer service that makes you want to come back even if you just browse.

The Gilbert Arizona store has the friendliest staff I have ever worked with. They are interested in the projects I am working on and help me with ideas or processes that help me save time and money. This is my store even though there is another one closer.

I always find what I'm looking with little or no help. The store is neat and clean and the employees are friendly and always greet me .

This is by far my favorite Home Depot store in the whole valley! Always friendly and always someone ready and willing to help you! From Fernando in Lumber, David & Paul in gardening, the paint guy (sorry I can’t remember your name!), and Gina at the register! Don’t change a thing! Best ever!!

Great store. Excellent selections. Terrific employees.

Excellent employees at store. Especially, Greg. Thank you Gilbert, AZ Home Depot!!

The staff are knowledgeable, friendly, and courteous.

I love this store. The ladies here are always so friendly and willing to help. I had the pleasure of encountering an employee named Mike Gogel, Millwork Specialist, that helped me with picture boxes, helped me to checkout with them, then to my car, they didn't fit inside so he spent a good 20 minutes tying them to the top of my car. He was so pleasant, didn't make me feel like I was a dumb old lady for buying big picture boxes that wouldn't fit in my car, which I was!!! Thanks Mike

Great Home Depot. It could use a hot dog guy in the parking lot. Way cleaner than that nasty big box store in Mesa.