#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)430-5122
Tool & Truck Rental(757)430-5128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2324 Elson Green Ave.
Virginia Beach, VA 23456
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 413 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (413)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 413 reviews
Good store with good , knowledgeable people and decent products.. But the aisles are always clutt...
Good store with good , knowledgeable people and decent products.. But the aisles are always cluttered with cardboard junk product displays that bottleneck and block products I'm looking for.
by
    • Recommended
    Fastest and nicest customer service I’ve ever been to.
    Fastest and nicest customer service I’ve ever been to.
    by
    • Verified Purchase
    • Recommended
    Do not use self checkout the staff is unable to correct any issue with these machines. Head cashi...
    Do not use self checkout the staff is unable to correct any issue with these machines. Head cashier and manager was unhelpful.
    by
    • Verified Purchase
    The garden center cashier was hurried and acted somewhat resentful that my basic purchases were f...
    The garden center cashier was hurried and acted somewhat resentful that my basic purchases were forcing her to do the job that she applied for and accepted. I am very courteous to everyone and try to make my interactions as easy and efficient as possible. All of my items were placed UPC up for ease of scanning. She managed to triple scan an item unnoticed by me until I returned home, and I was unable to return to the store. "Carissa" made HD an extra $9.34.
    by
    • Verified Purchase
    • Recommended
    Clean, and fully stocked store. Great associates that do and want to do.
    Clean, and fully stocked store. Great associates that do and want to do.
    by
    • Verified Purchase
    • Recommended
    Easy accessible, clean & friendly employees
    Easy accessible, clean & friendly employees
    by
    • Verified Purchase
    • Recommended
    I came in yesterday with my two little boys to purchase a riding lawn mower that was on sale for ...
    I came in yesterday with my two little boys to purchase a riding lawn mower that was on sale for Memorial Day. I had the pleasure of having Brittany as the associate helping me. Not only was the customer service desk busy with customers, it was also short staffed. However, Brittany was amazing. She juggled ALL of the customers, other associates questions and needs, let my 2 small boys color on the dry erase board to keep them occupied while i checked out and had a smile on her face the entire time.I honestly thought she was the manager! If you ever need a smile on your face, go see Brittany.... She had some of the best customer service I have seen to date (and I am in a customer service industry)!
    by
    • Verified Purchase
    • Recommended
    Love this store. Always able to find an Employee to help if needed. Store is clean. Always eas...
    Love this store. Always able to find an Employee to help if needed. Store is clean. Always easy to check out no matter how busy the store is
    by
    • Verified Purchase
    • Recommended
    Went to garden center for a pot to plant Mothers Day gift in. Found 1 that was affordable. Found ...
    Went to garden center for a pot to plant Mothers Day gift in. Found 1 that was affordable. Found several other plants I liked & bought another for my mom as well as potting soil. Store was very clean & all employees were extremely polite!! Great job Home Depot
    by
    • Verified Purchase
    • Recommended
    I love this store I always get quick help from knowledgeable people
    I love this store I always get quick help from knowledgeable people
    by
    • Verified Purchase
    • Recommended
    This store has the best customer service! If you need help Pat in lawn and garden is the best!
    This store has the best customer service! If you need help Pat in lawn and garden is the best!
    by
    • Verified Purchase
    • Recommended
    Always friendly associates. Easy to find products. I enter these sweepstakes everytime, please pi...
    Always friendly associates. Easy to find products. I enter these sweepstakes everytime, please pick me!? I need new windows!!:)
    by
    • Verified Purchase
    • Recommended
    Always friendly associates. Best selection of flowers/plants.
    Always friendly associates. Best selection of flowers/plants.
    by
    • Verified Purchase
    • Recommended
    The staff at this store is heads and shoulders above all the others!!
    The staff at this store is heads and shoulders above all the others!!
    by
    • Verified Purchase
    • Recommended
    store is always kept in order the employees are friendly and knowledgeable and it is just a wonde...
    store is always kept in order the employees are friendly and knowledgeable and it is just a wonderful shopping experience
    by
    • Verified Purchase
    • Recommended
    Staff is helpful and knowledgeable. Quit to assist and get you in and out.
    Staff is helpful and knowledgeable. Quit to assist and get you in and out.
    by
    • Verified Purchase
    • Recommended
    Great Assistance
    Great Assistance
    by
    • Verified Purchase
    • Recommended
    Nice customer service from the sales associate.
    Nice customer service from the sales associate.
    by
    • Verified Purchase
    • Recommended
    Ive never had an issue with this store or it’s workers. Great service, and convenient location.
    Ive never had an issue with this store or it’s workers. Great service, and convenient location.
    by
    • Verified Purchase
    • Recommended
    The store was mildly clean because it’s so massive. Customer service was lacking but the store is...
    The store was mildly clean because it’s so massive. Customer service was lacking but the store is reall convenient for completing any home and yard project. The self checkout was fast and friendly.
    by
    • Verified Purchase
    • Recommended
    HOME DEPOT MAKE IT A PLEASANT EXPERIENCE SHOPPING, GIVE GOOD ADVISE IS YOU HAVE A QUESTION AND M...
    HOME DEPOT MAKE IT A PLEASANT EXPERIENCE SHOPPING, GIVE GOOD ADVISE IS YOU HAVE A QUESTION AND MAKE SURE YOU GET THE RIGHT PRODUCT FOR THE WORK YOU ARE DOING. EMPLOYEES AND ALERT AND RESPECTFUL ALL THE TIME, THEYASSIST WITH YOUR NEEDS, THEY TAKE YOU TO THE PRODUCT AND SHOW LIKE ITEMS. IT IS INDEED A PLEASURE TO SHOP AT GENERAL BOOTH HOME DEPOT.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    My cashier, Winona, was the bomb! With her recommendation I was able to save $50.00 on the produc...
    My cashier, Winona, was the bomb! With her recommendation I was able to save $50.00 on the product I purchased. Without her assistance I would have paid full price.
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the nation that I have shopped at! Thanks to best Service Department Lead (Zac...
    Best Home Depot in the nation that I have shopped at! Thanks to best Service Department Lead (Zac), superlative Customer Order Specialist (Debra Pazo), Kimberly Jamerson, Brittany and Faan for the best customer service support ever!
    by
    • Verified Purchase
    • Recommended
    The employees in this store are very friendly and always helpful. They have a great sense of urg...
    The employees in this store are very friendly and always helpful. They have a great sense of urgency and keep the store organized and clean. Nice job all around.
    by
    • Verified Purchase
    • Recommended
    We love coming to this store for everything we need. It is never too busy and a great place to br...
    We love coming to this store for everything we need. It is never too busy and a great place to bring our kids along.
    by
    • Verified Purchase
    • Recommended
    The store is close by and always has what I need for the project i'm undertaking. Associates are ...
    The store is close by and always has what I need for the project i'm undertaking. Associates are friendly and helpful. Prices are good.
    by
    • Verified Purchase
    • Recommended
    GREAT ASSOCIATES!! ALWAYS HELPFUL.
    GREAT ASSOCIATES!! ALWAYS HELPFUL.
    by
    • Verified Purchase
    • Recommended
    Everyone at the blinds center were so very helpful. Excellent
    Everyone at the blinds center were so very helpful. Excellent
    by
    • Verified Purchase
    • Recommended
    This is my neighborhood store. It's convenient, well stocked and has a family like atmosphere.
    This is my neighborhood store. It's convenient, well stocked and has a family like atmosphere.
    by
    • Verified Purchase
    • Recommended
    Super employees that are willing to help!! I have shopped other Home Depot’s and prefer this stor...
    Super employees that are willing to help!! I have shopped other Home Depot’s and prefer this store overall 100%
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 413 reviews

    Nearby Stores

    2020 Lynnhaven Pkwy

    Virginia Beach, VA 23456

    6.38 mi

    Tool & Truck Rental

    (757)416-4410

    Pro Service Desk

    (757)416-4404

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    3352 Virginia Beach Blvd

    Virginia Beach, VA 23452

    7.33 mi

    Pro Service Desk

    (757)631-4400

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    1261 N Military Hwy

    Norfolk, VA 23502

    13.49 mi

    Tool & Truck Rental

    (757)459-9400

    Pro Service Desk

    (757)459-9411

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm