#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)430-5122
Tool & Truck Rental(757)430-5128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2324 Elson Green Ave.
Virginia Beach, VA 23456
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Customer Store Reviews

  • 4.7 out of 413 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
I found what I was looking for, a new refrigerator. The young man in the department was very help...
I found what I was looking for, a new refrigerator. The young man in the department was very helpful, courteous, and knowledgeable. Even though it was evening, the store was clean and straight.
by
  • Verified Purchase
  • Recommended
Most items for which I was shopping were immediately available, others were orders. Employees ar...
Most items for which I was shopping were immediately available, others were orders. Employees are very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
There were many helpful employees that answered all my questions. They were all very knowledgable...
There were many helpful employees that answered all my questions. They were all very knowledgable about the products. This makes me want to shop there again.
by
  • Verified Purchase
  • Recommended
Carla, Felisha, and Iyana were respectful, courteous, and willing to assist me despite it being t...
Carla, Felisha, and Iyana were respectful, courteous, and willing to assist me despite it being the end of closing time. If their goal was to see me as a satisfied returning customer - the goal was achieved. Thank you very!
by
  • Verified Purchase
  • Recommended
Simon in the Appliance Dept was amazingly knowledgeable, respectful, and gave me confidence in wh...
Simon in the Appliance Dept was amazingly knowledgeable, respectful, and gave me confidence in what I ordered.
by
  • Verified Purchase
  • Recommended
Clean tidy nice staff
Clean tidy nice staff
by
  • Verified Purchase
  • Recommended
Store was busy but employees were always willing to answer questions and assist. Store was neat ...
Store was busy but employees were always willing to answer questions and assist. Store was neat and organized. Nice place to shop.
by
  • Verified Purchase
  • Recommended
Great service from personnel. Expedient check out and service.
Great service from personnel. Expedient check out and service.
by
  • Verified Purchase
  • Recommended
Overall best customer service in the area, customer agents are always willing to assist with a sm...
Overall best customer service in the area, customer agents are always willing to assist with a smile and great attitude.
by
  • Verified Purchase
  • Recommended
Best customer service ever!
Best customer service ever!
by
  • Verified Purchase
  • Recommended
Worst ever experience with appliance delivery/installation contractor sent by the store. Home De...
Worst ever experience with appliance delivery/installation contractor sent by the store. Home Depot were unable to resolve issues with delivery contractor.
by
  • Verified Purchase
Every employee at this store is incredible. They really work to make sure you are getting what y...
Every employee at this store is incredible. They really work to make sure you are getting what you need and they do it in a kind, focused manner. I had an issue with my delivery getting postponed. I was not not calm and got very upset. Each employee dealt with me in a gentle, professional way. They made me feel valued and heard. This is just the service we need in the current atmosphere that surrounds us.
by
  • Verified Purchase
  • Recommended
Charlie the electrician has helped me greatly to install an outdoor receptacle and wire a breaker...
Charlie the electrician has helped me greatly to install an outdoor receptacle and wire a breaker box in a backyard shed.
by
  • Verified Purchase
  • Recommended
Very Nice Store, The Staff and Selection is great
Very Nice Store, The Staff and Selection is great
by
  • Verified Purchase
  • Recommended
Store employees were veru helpful. Cashier Winona was so nice. Store is clean.
Store employees were veru helpful. Cashier Winona was so nice. Store is clean.
by
  • Verified Purchase
  • Recommended
The staff is great and very friendly and helpful. the store is clean and safe to shop at. I recei...
The staff is great and very friendly and helpful. the store is clean and safe to shop at. I received great service at the front service counter form the representative ( Becca ).
by
  • Verified Purchase
  • Recommended
This Home Depot was on the ball with their store employees being available, knowledgeable and we...
This Home Depot was on the ball with their store employees being available, knowledgeable and well versed in the topics addressed
by
  • Verified Purchase
  • Recommended
store is always clean, employees is always friendly
store is always clean, employees is always friendly
by
  • Verified Purchase
  • Recommended
great store always clean
great store always clean
by
  • Verified Purchase
The store is always well organized with very friendly associates. Unfortunately I did not find wh...
The store is always well organized with very friendly associates. Unfortunately I did not find what I was looking for.
by
  • Verified Purchase
Good staff they all work very well to get me what I want
Good staff they all work very well to get me what I want
by
  • Verified Purchase
  • Recommended
This Home Depot is the friendliest home improvement store I ever shopped and the staff were amazi...
This Home Depot is the friendliest home improvement store I ever shopped and the staff were amazing...I actually drive an extra 16 miles to this store...
by
  • Verified Purchase
  • Recommended
Friendly and helpful.
Friendly and helpful.
by
  • Verified Purchase
  • Recommended
excellent store for help with all kinds of home repair
excellent store for help with all kinds of home repair
by
  • Verified Purchase
  • Recommended
We had to wait to get in ,which Is fine under the circumstances but once inside not one employee ...
We had to wait to get in ,which Is fine under the circumstances but once inside not one employee would help us. Only a few registers were open and so many employees just walking around or standing around talking to other employees. Two days in a row , we had two big lumber package and not one employee even offered to help load them . They saw us loading our truck and started getting carts or just standing there talking with other employees. If they are counting how many people are coming into the store then send some of those employees home, so more customers can come in . And open more registers so we can get in and out .
by
  • Verified Purchase
In my opinion management and their employees is a group of professional team player who know how ...
In my opinion management and their employees is a group of professional team player who know how too delivery their work skill toward customer in a outstanding manner. Special Note Worthy toward the way they enforce the store policy and procedure operation instruction during these emergency situation to customer in a outstanding manner. Case and point these type of operation instruction is a set of tools that know other stores in this area can match at this needed time to all. Please keep up the current good work and continue to connect with all customer in our community in a safe manner. Again thanks far a Super Sharp job well done.
by
  • Verified Purchase
  • Recommended
The staff goes above and beyond, great customer service!
The staff goes above and beyond, great customer service!
by
  • Verified Purchase
  • Recommended
This has been my neighborhood Home Depot ever since it was built. The store is always clean and w...
This has been my neighborhood Home Depot ever since it was built. The store is always clean and well-stocked and the employees are always willing to help. If it is not in the store, they will order it for you as they did when I wanted a Weber grill for my son's housewarming gift. This is a great Home Depot and I give it my highest personal recommendation! And if you are military, they offer an everyday 10% discount.
by
  • Verified Purchase
  • Recommended
Getting to know the workers and getting their help
Getting to know the workers and getting their help
by
  • Verified Purchase
  • Recommended
You have my permission to use any of the comments I made as part of the survey as a recommendatio...
You have my permission to use any of the comments I made as part of the survey as a recommendation for this store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 413 reviews

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