#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)430-5122
Tool & Truck Rental(757)430-5128
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2324 Elson Green Ave.
Virginia Beach, VA 23456
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Customer Store Reviews

  • 4.7 out of 413 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (413)
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Showing 1-30 of 413 reviews
New in town, Home Depot is helping us settle in
Just got here, needed a few things for the house. Home Depot had the advice, product selection, and easy return policy to help us get settled. Their people are awesome - everyone in every section was knowledgeable and helpful, including the return desk as we tried out and returned a few items. Couldn't be more pleased!
by
    • Recommended
    Buying plants
    Went to go find some plants for my new house.. Hopefully I can keep them alive.
    by
      • Recommended
      Right on
      Right on. it does what it said it would
      by
        • Recommended
        Excellent customer service!
        Alejandro in the paint department is awesome ! He helped me with what I needed for a project.
        by
          • Recommended
          Great Team
          I have been a customer of this Home Depot for five years. While the main complaint about big box stores is the difficulty finding an associate to assist you, you cannot make that complaint about this store. I have always found informed store personnel who seem happy to answer questions and help me locate items I am looking for. Having shopped big box stores for decades, I am happy to have one of the best ones in my neighborhood.
          by
            • Recommended
            The Home Depot Our Store of Choice
            We have purchased everything from paint sprayers, brushes, home entry doors, storm doors, washer /dryers, kitchen appliances, lawn mowers, pressure washers and attachment's, water hoses, sprinklers, lawn tools indoor outdoor lighting just to name a few.
            by
              • Recommended
              Great employees and service!
              It is always a pleasure to visit my Home Depot in the General Booth area! The employees are always so helpful and courteous!
              by
                • Recommended
                EXCELLENT CUSTOMER SERVICE
                Was helped with the materials needed for my project from the selection, handling (while in the store), modifying, carting, ringing up, and loading! All with superb knowledge and etiquette! Associate (Seaton) assisted with total excellence!
                by
                  • Recommended
                  Great cashier
                  Xana #11811 paused checking out until I could go get another item.
                  by
                    • Recommended
                    The General Booth H.Dis one of my favorite places to shop
                    Good, friendly service
                    by
                      • Recommended
                      Great customer service!!
                      I went to Home Depot today to purchase a variety of lightbulbs and a lawnmower. I was instantly greeted by Charles in the paint department and he helped me locate 2/3 bulbs I was looking for. He then contacted Charlie from the electrical department to locate the last one. Both gentlemen were extremely kind and helpful. They also helped me with a lawn mower and made sure I was able to get it into my car safely. I have never received such great customer service. If you get the opportunity to visit the Home Depot in Va Beach, hopefully you will get the chance to meet Charles and Charlie!! Great guys who seem to genuinely love what they do!
                      by
                        • Recommended
                        Customer Service
                        Noah was a great help when I called the store when my on line order would not go thru.
                        by
                          • Recommended
                          delivery review
                          There should be a delivery phone that someone will answer. I was charged $79 to deliver a front door and cannot ask that it be put behind the house. All the delivery form tells me it that it will be delivered to the curb. That is ridiculous.
                          by
                            Great Store and Staff
                            I found a ceiling fan on clearance today and saved iver $100! Will install it tomorrow.
                            by
                              • Recommended
                              Excellent Customer Service
                              Winona was extremely helpful during the check out experience and helped me to further save on my purchase by quickly enrolling me in a Home Depot credit card that also had an interest free payment plan.
                              by
                                • Recommended
                                Great store
                                Every time I visit this Home Depot, I find what I need and the employees are friendly.
                                by
                                  VETERANS DISCOUNT
                                  I HAVE A FLIP PHONE AND CANT USE YOUR APP TO GET MY VETERANS DISCOUNT ANYMORE...
                                  by
                                    Awesome service.
                                    Awesome service. Rebecca did a superb job on Saturday. Even though it was busy, she took the time to make me feel like I was special. It was the highlight of my day.
                                    by
                                      • Recommended
                                      Friendly staff
                                      Evelyn was very friendly and helpful as a cashier.
                                      by
                                        Friendly & Caring Associates
                                        The sales associate Mary in the Appliance department knows her area, she is very professional and friendly. The service desk associate Selena is also very friendly. After I left the store those two ladies had me feeling like we were BFFs.
                                        by
                                          • Recommended
                                          Freezer purchased $ refrigerator
                                          I purchased LG refrigerator and is very happy with the performance. I also purchaeds a GE chest freezer with excellent result. Now I am again purchasing another refrogerator for the garage.
                                          by
                                            • Recommended
                                            Great Customer Service
                                            I was shopping for led chandelier bulbs. Your associate, Mark (lighting) graciously helped me. His overall knowledge of lighting/correct bulb, hues was very impressive. Mark represents the statement "100% Customer Service". He is an outstanding representative for your storr.
                                            by
                                              • Recommended
                                              Friendly cashier
                                              Winona helped us check out and was so pleasant to us!
                                              by
                                                • Recommended
                                                Chip helped us immensely while shopping to replace a broken tub spout. He was super sweet and gav...
                                                Chip helped us immensely while shopping to replace a broken tub spout. He was super sweet and gave us confidence to install ourselves! GREAT customer service.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store is very nice and clean, employees are very cordials, and professionals. they have been...
                                                The store is very nice and clean, employees are very cordials, and professionals. they have been treating us very well, that's why we are keep coming back to this store.
                                                by
                                                • Verified Purchase
                                                Excellent experience buying florring
                                                Excellent experience buying florring
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The store was somewhat clean. Train employees to be more patient with customers. I am in a wheelc...
                                                The store was somewhat clean. Train employees to be more patient with customers. I am in a wheelchair and needed additional help, the employee acted as if I was bothering him. I had to repeat myself several times as to what I wanted. The cashier laughed it off and said oh well,, I got it wrong! I finally got the item I wanted only to hear employees laughing at the whole situation and not understanding what I asked for. They were insulting the cashier that misunderstood me. Very unprofessional. I have shopped at this Home Depot for about 20 years. Never felt so uncomfortable before. Thank you for your time.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I had to pick up something last minute and went online to see the store was closing at 9pm. I arr...
                                                I had to pick up something last minute and went online to see the store was closing at 9pm. I arrived by 8:25. At 8:30 they began announcing the store was closing in 30 minutes. A bit soon, but OK. Then at 8:45, they announced the store was closing in 15 minutes. 8:50, closing in 10 minutes. Awfully pushy! Right before the 8:55 announcement, as I was making my way toward the checkouts, a rather RUDE employee said "You only have a few minutes". That's it. No "Were about to close (as if you couldn't hear the constant bombardment of announcements), can I help you find anything?" Nope. Basically said "Hurry up!" RUDE!!!! If you want everyone to get out by 9pm, perhaps you should close at 8:30!!!! Don't be rude and tell people to "You only have a few minutes" and not a peep else. No, the associates were NOT friendly OR helpful.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                We will be back to shop again. This store is well stocked and we always find what we are looking...
                                                We will be back to shop again. This store is well stocked and we always find what we are looking for. Thank you for being here.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great customer support!! Highly recommend this store!!
                                                Great customer support!! Highly recommend this store!!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 413 reviews

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