#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)535-4184
Tool & Truck Rental(770)535-4180
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
924 Dawsonville Hwy
Gainesville, GA 30501
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Customer Store Reviews

  • 4.7 out of 511 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (511)
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Showing 1-30 of 511 reviews
An Associate helped me without being asked! The display item was missing and she offered to open ...
An Associate helped me without being asked! The display item was missing and she offered to open up a box to show me the product out of her shelf stock.
by
  • Verified Purchase
  • Recommended
great prices for batteries [ hdx ?]
great prices for batteries [ hdx ?]
by
  • Verified Purchase
  • Recommended
Scott in the lumber department went above and beyond to help us - a great experience!
Scott in the lumber department went above and beyond to help us - a great experience!
by
  • Verified Purchase
  • Recommended
Thanks to all the people that made my shopping experience so enjoyable
Thanks to all the people that made my shopping experience so enjoyable
by
  • Verified Purchase
  • Recommended
Staff is always very friendly and helpful! Product is always available. Restrooms are spotless.
Staff is always very friendly and helpful! Product is always available. Restrooms are spotless.
by
  • Verified Purchase
  • Recommended
The staff are always nice friendly and helpful.
The staff are always nice friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store has never failed me. They go above and beyond to make sure their customers are cared ...
This store has never failed me. They go above and beyond to make sure their customers are cared for, and great assistance is provided. Store was clean, employees were friendly and always appeared eager to help.
by
  • Verified Purchase
  • Recommended
Always a good shopping experience.
Always a good shopping experience.
by
  • Verified Purchase
  • Recommended
I enjoyed my experience and the checkout lady she was extremely friendly and courteous and the yo...
I enjoyed my experience and the checkout lady she was extremely friendly and courteous and the young man who helped me pay my bills at the returns desk he was also kind and courteous!
by
  • Verified Purchase
  • Recommended
The staff are always friendly and helpful. Connie is awesome!
The staff are always friendly and helpful. Connie is awesome!
by
  • Verified Purchase
  • Recommended
very impressed with service rendered by Denise at self check
very impressed with service rendered by Denise at self check
by
  • Verified Purchase
  • Recommended
On this trip I could not find what I wanted in Electrical. All of the like items were gone off th...
On this trip I could not find what I wanted in Electrical. All of the like items were gone off the shelves. Isles are not easy to get thru as much clutter
by
  • Verified Purchase
  • Recommended
Every time I go , there’s always a young man named Eliseo who’s always willing to help and is ver...
Every time I go , there’s always a young man named Eliseo who’s always willing to help and is very knowledgeable!! He’s helped me out with my lumber and Doors questions. The staff here is very nice and takes there time to help me out. They need to hire more bilingual employees though , other than that I love going there !
by
  • Verified Purchase
  • Recommended
2 found this review helpful
in all good costumer service
in all good costumer service
by
  • Verified Purchase
  • Recommended
A visit to this location is always a great experience. They handle the volume of customers well a...
A visit to this location is always a great experience. They handle the volume of customers well and are very helpful when needed.
by
  • Verified Purchase
  • Recommended
I always get help from all friendly employees.
I always get help from all friendly employees.
by
  • Verified Purchase
  • Recommended
I had to do a survey to express how great the customer service was! Which said ALOT ESPECIALLY DU...
I had to do a survey to express how great the customer service was! Which said ALOT ESPECIALLY DURING THESE THOUGH TIMES!. FROM ENTERING TO EXITING JUST GREAT EXPERIENCE!. I HATE I DIDN'T GET THE YOUNG LADY WHO GREETED ME NAME WHO WAS VERY NICE AND HELPFUL. ASHLEY WAS A REAL MVP!!!! GIVE THEM A RAISE!!!
by
  • Verified Purchase
  • Recommended
Very satisfy, great assistance, excellent costumer services, great associates.
Very satisfy, great assistance, excellent costumer services, great associates.
by
  • Verified Purchase
  • Recommended
Friendly and helpful Associates.
Friendly and helpful Associates.
by
  • Verified Purchase
  • Recommended
This store has the best customer service in all the Home Depot Ive shopped at. I even traveled t...
This store has the best customer service in all the Home Depot Ive shopped at. I even traveled to Philadelphia to visit family. We got into a paint project. Painting Pop Pop's old barn! He had paint left in barn for over 25 yrs I took it to Home Depot to try to get a paint match to buy additional paint we needed.. They not only helped us. They helped us to buy more paint required to complete the job! Thank you for the customer service we received. My sister in law said, "From now on. I will come to home depot for my projects. That the customer service we received was outstanding!!!!!! From a person who has lived in PA all her 50 yrs! She finally got it!!! Home Depot is rated 10+
by
  • Verified Purchase
  • Recommended
She's a brick house.
She's a brick house.
by
  • Verified Purchase
  • Recommended
Store was very organized and the staff is very helpful.
Store was very organized and the staff is very helpful.
by
  • Verified Purchase
  • Recommended
Have had issues with a double oven purchase. My encounter with Philip one of the store managers ...
Have had issues with a double oven purchase. My encounter with Philip one of the store managers was highly unpleasant and he did not demonstrate any level of customer care. Thankfully I found another manager Cory who did have people skills and helped with resolving my problem. Unfortunately the saga continues with this oven and our current status is waiting on a Electrolux tech to resolve latest disaster.
by
  • Verified Purchase
  • Recommended
This location has really improved a whole lot. I'll keep coming to buy more items here. I highly ...
This location has really improved a whole lot. I'll keep coming to buy more items here. I highly recommend this location. In my last 4 visits the customer service was 5 stars.
by
  • Verified Purchase
  • Recommended
Always an assistant waiting to help, when help is needed. store is always stocked well with the ...
Always an assistant waiting to help, when help is needed. store is always stocked well with the items I need. they are doing a great job enforcing COVID-19 protocol so the shopping experience is great.
by
  • Verified Purchase
  • Recommended
My wife and I use this location to purchase items for our rental property that is about 15 miles ...
My wife and I use this location to purchase items for our rental property that is about 15 miles from the store. I've always found this store to have everything I need at a great price and the employees are always helpful and knowledgeable Great place to purchase all of my hardware and appliance needs!
by
  • Verified Purchase
  • Recommended
store employees were helpful.
store employees were helpful.
by
  • Verified Purchase
The Home Depot Customer Service Employee was friendly, patient and very helpful when I needed to ...
The Home Depot Customer Service Employee was friendly, patient and very helpful when I needed to exchange an item.
by
  • Verified Purchase
  • Recommended
I like to shop at this store, I already selected it as my store, employees always share jokes and...
I like to shop at this store, I already selected it as my store, employees always share jokes and sense of good humor and they always laugh when I tell them that home depot is like my second home!
by
  • Verified Purchase
  • Recommended
The employees are ALWYA friendly and helpful!
The employees are ALWYA friendly and helpful!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 511 reviews

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